It was a wonderful experience and Eddie and team were very professional.
Time plays a great factor.
Installation was faster than I thought. The crew was polite, professional and got straight down to business. They went over any questions or concerns I had and demonstrated my showers capabilities once installation was complete. The initial sales agent who set everything up was down to earth and very easy to talk to.
We are extremely satisfied with the results of our remod8. The salesman and the installers were very informative and professional.
The team was easy to work with, and the shower is installed to perfection. It's the best reason to get out of bed every morning!
The expense is the necessary cost for ultimate quality
Very happy with the look of the new shower
I am very impressed with the entire process of replacing my old fiberglass tub/shower surround with a new Koehler walk-in shower system. The salesman was super informative and provided a detailed description of their product, as well as outlining each step of the installation. The installer (Warren) showed up on time and performed the demolition and rough-in in 4 hours. They had acquired the necessary permits and provided me the necessary contact information for rough-in and final inspections. The installers returned after the rough-in inspection and completed the project in another 4 hours! I am totally satisfied with the quality and speed this project took. The two man crew (plus the plumber) were professional, courteous, careful of surroundings, and made sure I was informed of each step as it progressed . The entire process was seamless. It is just as I had hoped for a finished product. My family loves it!
The salesman was informative, the installation crew was very professional, polite, quick, and cleaned up after their work.
I love my bathroom !
They shower is beautifully finished. The installers cleaned up every day and did a great job. Highly recommend Pacific Bath.
I had 2 walk-in showers installed at the same time. They were quite expensive, but the Kohler name and the lifetime product and installation warranty persuaded me to use this company. They are the only company that represents the Custom Kohler LuxStone system in our state. There are some installation errors and other small issues that preclude me from recommending them to a friend. In fact, 2 people have asked me about installation for their house. We do not give our recommendations lightly.
I had a great experience with Pacific Bath. The install crew was wonderful. They were professional and polite. I would definitely recommend them.
Worst customer service ever. A job that was supposed to be in two days took 4 weeks because no one could tell us when to expect the shower doors.
I love my new shower and standing under my waterfall shower head I can hardly stop lol. Should’ve done this sooner!
I'm very pleased with the work they did. They were very professional and polite.
I would recommend but the cost was way more than anticipated.
If you are considering a bath project I would strongly recommend giving these people a call you can’t go wrong
Responsive, responsible, and does quality work.
You hear all the nightmares of some homeowners that have had a really bad experience with a remodel of some sort. Well, without a DOUBT, this was the cleanest, fastest, quietest, professional, friendly remodel I have ever had. And we have had some nightmares. It is perfect, quality work. Excellent attention to detail. This is WHY we completely recommend Pacific Bath and their team. From In-Home Sales to Installation. Top Notch!
The whole project was very professional. A follow-up issue was handled quickly and to our satisfaction. I would recommend Pacific Bath.
The color of the wall panels are a darker green than I remember the sample being that the salesman showed us. Not real happy with that.
Not happy with product or experience
Very professional company from the scheduler, to the sales rep, to the project manager, to the installation manager to the installation team. Quality work and quality product.
I have told others and shared photos of it on social media