The installer’s were great. They went through how to care for the shower and cleaned up afterwards.
The shower replacement wasn’t a complete remodel, but it really helped spruce up the entire bathroom. The Kohler fixtures matched our sink and toilet fixtures perfectly. Made it look like a 40,000 dollar remodel project.
The salesman was very personable and knowledgeable. He answered all my question satisfactorily and even provided competitor quotes.
Appreciate the follow up adjustment that Michael did on Wednesday. Did not follow thru re. door handle.
After the initial installation of the Kohler walkin bath tub, Michael Weldon came to adjust the plug handle to a softer turn on as requested.
After removing the panel to access the turn-on handle, Michael decerned a platform enhancement with additional insulation would be beneficial.
Michael spent 4 more hours making the platform and even fitted more insulation.
Michael made sure the area was well cleaned
He tested his work and cleaned up to the extent that I was well satisfied.
Michael explained and demonstrated some interesting features of the walkin tub, plus agreed an extra rack at the far end of the tub would be handy. I am looking forward to this back-wall addition.
Great experience Dan Damien and Sam were excellent and even fixed my unstable toilet!
On time. Efficient. Pleasure to meet and work with installers.
Craig and his assistant did a great job.
Fantastic customer service and beautiful craftsmanship. Can’t recommend enough.
My shower is in a tight space, which I realize, but my walls, ceiling, and doorframe were gouged and would not have been repaired if I hadn't mentioned it. There is nothing that can be done about the doorframe as it is wooden.
They are very professional and the clean up was outstanding! I Love my new shower!!!
Pricey, but well done, and it looks wonderful. My
I feel I got lied to about the final price and monthly payment. If I could go back I would have never done this project with Renuity.
Installers were meticulous about making sure none of the debris from removing the old walls was contained. They also were meticulous about installing the new walls and plumbing accessories.
The sales rep, Cale, came to our house on time. He also made sure any initial questions and follow up questions were completely addressed in a timely manner.
Devin was polite and courteous. Professional workmanship.
Great quality installation. Materials are custom made and look great. Should last a lifetime.
The installation team was very professional and efficient, making sure that everything was installed the way I wanted it.
The installers were fantastic. They spent time explaining the process to me.
The end result is just what we hoped for. And the installer Chris and his associate were very professional and capable!
Xd
The price-to-performance ratio was great, and I feel I received good value for my investment. The company has an efficient process in place, and all the people I interacted with, from customer service to the installer, were professional and helpful.
Excellent service! Product is beautiful, so professional with the whole installation!
I believe that the whole lot should be encouraged to take pride in their work.
Detailed supply list, choices offered, Kohler is a quality company, they answered my many questions.
I appreciate the following qualities of the install team.
Jerry’s attention to detail.
Jerry’s professional conduct
Jerry was the first one on site and the last to leave. Qualities of a great leader.
Jerry was easy to work with. Polite with my family.
If possible. I will request for Jerry’s participation with the next shower remodels. We have two more to go with this location.