They were careful on how the removed old shower not to damage anything and there cleanup after removing and installing was great.
This was a very positive experience and I would not hesitate to recommend Pacific Bath to my friends or family.
The installers were very professional. They cleaned up at the end of the day. And asked during the project questions to make sure everything was correct.
The whole process from sales to installation to minor adjustments went very smoothly. We now have a beautiful shower that is safer and easy to maintain.
The crew was very professional. They kept informed every step of the way to be sure that we were getting exactly what we wanted. They cleaned up every day and explained how to use everything in detail. It was an absolutely excellent experience!
It is some good quality materials they use for this job.
We love our new shower. The installation went smoothly, prep and cleanup was great.
It’s was a new experience going from a tub to walk in shower mo
Installers Cody & Ian were outstanding. Respected and carefully protected surfaces. Workmanship plus explanation of operation were excellent.
Liked the way in which the job was handled. The running of copper pipes and the electrical wiring two floors to the main electrical box. The neatness of floor and steps covering. The protection and sometimes removal of items on the walls leading to the installation. The concern of the installer about doing the best job possible.
From the sales presentation by Ben Makenzie to follow up with Kale and scheduling our install to our install team of Cody, Ian and plummer we appreciated each employee of Pacific Bath. Also the people answering the phone.
Very friendly and helpful. They listened to our concerns and kept us updated when issues arose. We give them 4 thumbs and 4 paws up
On time, great workmanship, beautiful results. We really appreciate being able to work with a local company that stands behind its quality and product.
As promised the bathtub to shower remodel was done in 2 days but there was more caulking than I expected and I would give the quality of the caulking a B- I expected an A+ for the price I payed. There was caulk splattered on the shower walls which I would have expected to be cleaned. The glass doors were also not cleaned and not well adjusted . A part was wrong so it was send to me I expect that I will have to install it myself. The shower handle on the glass door seems like someone cut it but forgot to sand it before putting the ends on it so in my eyes does not meet my expectation for high end product. So in my opinion mich to expensive for the quality received therefore I will have difficulties to recommend it to my friends
Exceptional Service and Quality from Pacific Bath Company!
Last week, Pacific Bath Company completed our shower renovation, and my wife and I cannot speak highly enough about their services — particularly the installer, Roman. His professionalism was truly impeccable, demonstrating great attention to detail and ensuring every aspect of the installation was flawless. He kept me in the loop on his progress the entire time and requested input regarding certain things (the height of the wall panels, the position of the shelving inset) exactly when and as needed.
The quality of the work delivered exceeded my expectations, and the product itself is outstanding. The shower walls take up so much less space now than the plastic surround that came with the house. They seem VERY durable, are absolutely stunning visually, and fit aesthetically into the space perfectly. The Kohler doors and hardware also are perfect in every way. We love it. The bathroom now looks fantastic — exactly as we envisioned it. While the project was a bit on the pricier side, it was worth every penny for the level of craftsmanship and quality received.
Drew, the salesperson that came to see us first, also did a fantastic job explaining the whole process, setting expectations and was very knowledgeable, providing recommendations and helping us to select the best product and financing for us.
Thank you, Pacific Bath Company, and a special shout-out to Roman for an excellent job!
Pacific Bath provided a bid $8,000.00 over the other bid I received. What sold me was the site visit was professional, the thorough assessment, and sample material/colors to choose from. In addition, the product is made in the U.S., and the install team was local.
Delivered what was promised, when it was promised
Very good experience! The crew did a great job, kept everything clean as they worked. Finished on time. I wanted a quality tub and knew Kohler was very high quality.
Almost a month in to a four day restoration, and no solution to my unfished bathroom
I was impressed with the professional level of the team, from sales to installation.
The installation of the shower is beautiful. Justin and his partner did an amazing job. We were not too happy with the shower door installation. Cleanup was terrible (footprints left on shower floor and several nicks on the bathtub).
They did a great job!
The install team damaged and dented my stainless steel refrigerator sometime during the install process. They failed to advise of the damage. The project managers determined that there was nothing they could since there was no proof of how the damage happened. Pacific Bath chose not to own their mistake.
Working with Pacific Bath for our shower remodel was an enjoyable experience, especially knowing that Costco is backing each project through its partnership with Pacific Bath and Kohler. Installers were skilled professionals. We were kept updated at all times.
The total project took 33 days from contract signing to completion of my tub to shower conversion. Installers Plumbers and Electricians were knowledgeable and very efficient at completing their aspects of the project. I would recommend You use the services of Pacific Bath!