Fast, quality install!

Very happy with the results and the process.

Cleanliness, competence, speed

Had my walk in tub installed on Saturday March 28th. Installer tested the system and it worked great. Did not us the tub until the following Monday. Worked great except for cool water. Turned the jets off before draining. 20 minutes after I left the room, the jets started going off. Came in and turned them off. 20 minutes later it happened again and 19 minutes later again. I had to go outside and turned the power off to the system. I waited 3 days and filled the tub without being in it. Put the jets on and worked fine. Turned off the jets and drained the tub and 18 minutes later the jets started again. 3 more times 18 to 20 minutes apart. Had to turn the system off again. Tonight is Monday, April 6 and I got into the tub, filled it as usual before I put the jets on, it works good. But it's been 18 minutes and the jets went off again. Turned them off and now they started again, they stopped for 2 minutes and they are going again. Is this what they should be doing? I will turn the power off before I go to bed and keep it off.

No issue with the shower itself upstairs. Only an issue with the mess left by the plumber. I know it was a hard job, but the roof of the lower bathroom was left open, and Jason (from upstairs team) had to design a box for that. Also, plumbers caulk was left on a wall of the lower bathroom, and I leaned up against it, and it is all over my clothes. Also, there was some plumbers caulk that got on my mother as well.

It's very expensive for what we got.

Everybody was very professional from the very beginning to the very end

The crew was very knowledgeable and fastidious. Very friendly, and got the job done in the two days as promised.

Your shower head rotates much too easily, more so than the adjustability of the individual parts of the shower. This makes using the free shower head tricky. No manual has been provided that would describe how to adjust the shower heads rigidity! Certainly this has been considered and the appropriate manual has been produced but not provided.

Great customer service. I liked that they kept me informed as to when to expect the construction to begin. The crew was very professional. They did an awesome job of converting the bathtub to a walk in shower.

Quality product and overall positive experience when working with Reunity (sales, installation and office).

Neat, efficient, very prompt, knew how to get the job done

great work, looks great, took good care of cleanup

Very accommodating, honest caring. The reason for an 8 is the price. We just got plan flat walls with a window. No extras due to cost.

We were disappointed that we were requested to sign off on an uncompleted project.

We love our shower! Renuity did a great job!

I felt confident that Renuity would do a good job.

Didn't realize how poorly the job was done until the second man came back to install a part and redo the caulking. Now it looks perfect.

Very friendly and helpful conversations and services from the beginning and through the finished product.

The whole experience was very pleasing.

Walked us through each step of the installation to be sure each additional item ordered was correct and set up to our satisfaction.

Love the shower. Very high quality.

I paid for a bath remodel 3 months ago and it is only still a quarter of the way done.

Our installer, Ceasar, was fantastic. Both guys were great workers. They did a fantastic job on our shower..

We are totally satisfied with Renuity and would recommend this company to anyone looking to renovate their bathroom.