They do just as they say they will do.

The entire experience was professional and the finished product was better than I had imagined

I love my bathroom !

The whole project was very professional. A follow-up issue was handled quickly and to our satisfaction. I would recommend Pacific Bath.

The color of the wall panels are a darker green than I remember the sample being that the salesman showed us. Not real happy with that.

Efficient, responsive to phone calls. Justin was great installer!
Explained well, looks beautiful.
They were sure to explain that the glass needs to be scheduled by us, which i called and got scheduled separately. Satisfied with all, even a glitch that they fixed within the week!

HAD QUESTIONS ABOUT CORNER SEALS INSTALLED IN A TUB TO SHOWER CONVERSION,INSTALL CREW WHEN QUESTIONED BLEW IT OFF AND SAID YOU HAVE A LIFETIME WARRANTY,CALL WARRANTY DEPT, CALL WARRANTY DEPT APPOINTMENT SCHEDULED 1ST APPOINTMENT NO SHOW ACCORDING TO REP HE WAS BUSY ON ANOTHER JOB HELD UP.SO SCHEDULED AGAIN HAD SOME ONE COME BY FROM WARRANTY DEPT ,HE LOOKED AT WORK WAS NOT IMPRESSED HE MADE CALLS TO HIS BOSS, LEFT WITH OUT ANY CONVERSATION WITH ME AT. HAVE NOT HAD ANY ACTUAL CONVERSATION OR WRITTEN CORRESPONDENCE AT ALL SEVERAL TEXT MESSAGES FROM DIFFERENT PHONE NUMBERS. AS OF YET NO PHYSICAL CONTACT FROM ANYONE FROM PACIFIC BATH. SO I.M ASSUMING MY SO CALLED LIFETIME WARRANTY IS NOTHING BUT B.S. TOTALLY A RIP OFF IF YOU ASK ME AND I WILL BE EXPLORING OPTIONS OH BY THE WAY THEY WILL NOT ANSWER CALLS ESPECIALLY THE SALES REP.FOR THIS COMPANY TO REPRESENT THE KOHLER NAME IS QUITE AMAZING.

My experience would definitely be a 10. My only reservation is the price may be too high for some.

Highly recommend!

The product is fine, and the workers were courteous and prompt. But they failed to contain all the construction dust, which has made me very sick for the last two weeks. The shower they worked on is my master bath, and construction dust was left all over my bedroom. A barrier should have been placed between the bathroom and bedroom as they worked.