We were very impressed with their careful attention to detail, and the care with which they approached the project.

I have already recommended them.

We could not have had a better experience. We had a lot of trouble with the insurance company, and Palmer Roofing Co was very patient with us. Once we got everything straightened out with the insurance company, the material came earlier than they expected, and they were able to complete the job days earlier than we would have thought.

I highly recommend Palmer Roofing!

We are very pleased with our new roof. The Palmer team was quality all around. They were prompt, thorough, clean, and pleasant to work with. I would definitely recommend them.

Why Palmer?

Why Palmer? - We had used Palmer for repairs previously and have been happy with the quality and service we have received.

Areas Of Satisfaction

Areas Of Satisfaction - They were great and professional.

Palmer Roofing is responsive, reasonably priced and does great work.

Yes , I would .

They were everything that I asked about. They were exceptional in keeping the place picked up and clean. They got it done much faster than I expected even with extra work. All in all, they are an extremely competent contracting company.

I will recommend Palmer to anyone else who needs roofing work. I received a recommendation from a friend and I will most certainly pass that recommendation on when the time comes.

I all everything was good just the nails on the ground at the out building you were on time and nice to talk to workmanship was very good
Thank you

The Labor & Industries guy came by afterwards to do an inspection. He said two things needed to be fixed. He said Palmer would call us when they are ready to fix things. As of this time, Palmer has not contacted us.

I have received glowing complements on the the roof. left no trace.

Don't use that subcontractor anymore.

Very professional clean job site while working. Workers were hard working and finished as they estimated.

Palmer Roofing showed up on time and did great work.

Five stars says it all!

We felt that Palmer Roofing did an excellent job.

Areas Of Satisfaction

Areas Of Satisfaction - The direct interactions with Jessica (office) and Steve Bushman were refreshing. They were supportive and knowledgeable.

Areas Of Satisfaction

Areas Of Satisfaction - Detailed answers to all questions and concerns throughout getting bids, during installation, and after. Moreover, they came back to help clean a small amount of debris that fell into the skylight holes when they were replaced. Outstanding follow-up.

Recognized Excellence

Recognized Excellence - Ricky and, of course Steve.

Most definitely, they were my favorite sub-contractor.

Contractor Knowledge

Contractor Knowledge - I really appreciated all the professional help I received.

Communication

Communication - Answered all questions and I received a job estimate quickly.

Quality Of Materials

Quality Of Materials - Yes matched my three year old home's roof perfectly.

Likely To Recommend

Likely To Recommend - Most definitely, they were my favorite sub-contractor.

Areas Of Satisfaction

Areas Of Satisfaction - The real knowledge and professionalism shown from the office, salesman and work crew.

Current Referrals

Current Referrals - Not at this time. I will most definitely refer them.

Recognized Excellence

Recognized Excellence - Chris Fleming

The only negative thing was they were so busy we had to wait over a month, but that was the only real negative, but for the price we did not have a problem waiting.

Areas Of Satisfaction

Areas Of Satisfaction - So far the roof seems to be working good, that is the most important thing.

The package as a whole:Courteous,Professional,Timely, Installer team. Professional estimate with clearly listed terms and variables that they stuck with.Actual Cost /Value relation will only be accessible over time. We added OC Platinum Lifetime Warranty on Material and Workmanship to the project for added peace of mind at a reasonable cost.

The men were professional, worked hard all day in the extreme heat and answered any questions we had.

The roofing job Palmer Roofing completed in a professional manner, and excellent cooperation by the lead and whole crew.

I was surprise they got it all done in one day in a timely manner.

Outstanding value and workmanship for your roofing needs.

Palmer roofing was professional, offered good value and was reasonable compared with other estimates I received for the same work.

Excellent in all aspects of the job.

I am really happy with my roof!

I felt that they went above and beyond to make sure the whole experience was done right.

I was really impressed with them. There are a lot of companies out there and they take care of their employees. They do it right the first time!

They did a professional job.

Thank you all for your great work experience, quality, backing, thoroughness, and honesty.

They deliver everything that was promised and did a great job!

Areas Of Satisfaction

Areas Of Satisfaction - The product that was provided! They were very efficient and took care of the deed. They were very professional!

Recognized Excellence

Recognized Excellence - The secretary that was there when I went in was very helpful!

They're a great company and they do good work.

Problem Resolution

Problem Resolution - There haven't been any problems.

Areas Of Satisfaction

Areas Of Satisfaction - Everything was done in a timely manner and they picked up after themselves really well.

Recognized Excellence

Recognized Excellence - I would like to recognize the installers for their exceptional service.

Palmer Roofing met all my expectations, was on time except when snow had to be removed, and this they did immediately. This was the only event that slowed them down.

Areas For Improvement

Areas For Improvement - NONE. I had a problem area on my roof, and they responded to it immediately and it was over. We had anticipated that area to be a problem, but they responded immediately.

Areas Of Satisfaction

Areas Of Satisfaction - The follow-up, and even before they started they came and fixed a problem area to hold me while we waited for them to finish my neighbors roof.

Current Referrals

Current Referrals - have already passed them a neighbor and they have provided a quote.

Recognized Excellence

Recognized Excellence - Yes, the foreman for job, however I have forgotten his name, but he was exceptionally helpful, courteous, and on-the-job always. He answered many questions I had on my roof.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the overall process.

Professional & Organized

Professional & Organized - The installation crew was terrific. They were really great.

Clean & Safe

Clean & Safe - The job site is absolutely kept clean and safe.

Problem Resolution

Problem Resolution - The staff at Nelson Roofing Ent Inc dba Palmer Roofing Co definitely addresses and resolves problems effectively.

Appointments & Meetings

Appointments & Meetings - I didn't know what "on time" was supposed to be.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied in terms of the workmanship and the professionalism of the workmanship.

Recognized Excellence

Recognized Excellence - I would like to recognize the installation crew for their exceptional service. I was very impressed with the way they handled situations.

Areas Of Satisfaction

Areas Of Satisfaction - The work crew was great. They cleaned up well.

Recognized Excellence

Recognized Excellence - The foreman of the work crew was good.

Schedule

Schedule - They came a day early.

Areas Of Satisfaction

Areas Of Satisfaction - I was pleased with the ease of doing the work and the reasonable price.

Areas Of Satisfaction

Areas Of Satisfaction - I am very satisfied with the roofing and the job they did.

Additional Comments

Additional Comments - They did an exceptional job and I would like you to mark all "4" because they deserve it.

Areas Of Satisfaction

Areas Of Satisfaction - They showed up when they said and completed it in the time they said. We just had some high winds and heavy rain and everything held on great.

Recognized Excellence

Recognized Excellence - The whole team was great.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with the professionalism of the installers. They did a great job.

Recognized Excellence

Recognized Excellence - The foreman in charge was good.

Areas Of Satisfaction

Areas Of Satisfaction - They were on time and everything was done well. I am happy with work and people.

Current Referrals

Current Referrals - I do not know of anyone at the moment.

Problem Resolution

Problem Resolution - I didn't have any problems.

Areas For Improvement

Areas For Improvement - I don't feel they did fall short.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the fact that they threw the manpower at my project and got it done within the proper time frame. They came in to clean up on a Saturday and I was very pleased.