Areas Of Satisfaction - Timely completion and fair warning about nature of project noise, demolition, etc.
They've done a very good quality job; they tried to estimate the work precisely for what needed to be done and stayed within my budget.
Recognized Excellence - I'd like to recognize the salesperson and the manager of the crew. The salesperson was really knowledgeable.
Areas Of Satisfaction - The end results met and exceeded my expectations.
Pete and Gina were awesome from start to finish. They were prompt in responses to anything and had great follow through. Communication was great: I loved that a whole crew was at our home daily from start to finish: they worked quickly but with good attention to detail. The crew was very skilled and I could see them working hard all day. I appreciated that unlike some other contractors who will go days without any crew on site, that Pete always had a crew here. The crew was thoughtful and cleaned up well every day. The overall result is beautiful.
Areas Of Satisfaction - Really excellent and prompt communication as well as having a crew here daily was appreciated
Areas Of Satisfaction - Their responsiveness met and exceeded my expectations.
My project was competently handled from the start, beginning with the estimate; continuing with the workers efficiently deconstructing and rebuilding while keeping up the pace, all the way through to the final touches. The home office kept me informed of all steps and what was to come next.
Areas Of Satisfaction - Workers knowledge and expertise; quality materials and warranties; timely completion.
Areas For Improvement - They met or exceeded in every area
Areas Of Satisfaction - People & quality of workmanship
Recognized Excellence - Peter Campanile
Additional Comments - Really happy with how it went. Felt like we got great value; it's going to last, and Pete was great to work work with through the whole process.
Super professional, great communication, crew was terrific.
Areas Of Satisfaction - Communication was good. Workers were respectful - great crew.
Areas Of Satisfaction - The install crew was very diligent in their work and I believe the quality of their work is excellent.
Recognized Excellence - Pete and Gina Campbell are easy to talk to.
Additional Comments - Love our new siding, it looks great. Job was organized, completed and cleaned up quickly.
Recognized Excellence - I would like to recognize Pete for his exceptional service.
Areas Of Satisfaction - I was most satisfied with Pete. Pete's customer service was really good. He always answered his phone, always answered questions, and was a really personable guy. We really liked him.
They were professional from start to finish. It was seamless. I found that they were very organized and detailed oriented. All of my questions were answered in a timely manner. They were really patient when I was in the process of choosing a color, and the overall design. Ultimately, we love the way it turned out. People have actually rung our doorbell and asked who did the work
Areas Of Satisfaction - I was most satisfied with the individual crew that worked on our home. It was the peak of the pandemic, where everyone was working and learning from home. We were in the house the whole time, and they were really respectful. We were amazed at how clean and organized they were at the end of each night. I felt they did a realy great job.
We are very happy with the results of our re-siding project with Peninsula. They have a great team. Our house looks great!
Areas For Improvement - Overall we are beyond happy with the results and the overall experience with Peninsula Siding. Over the years we've been through various remodel and construction projects, so we know that issues will come up. But anytime we had a concern or question, those were dealt with quickly and effectively. Always felt like our satisfaction was top priority for Peninsula.
Areas Of Satisfaction - I thought that the whole Peninsula team was great. It was nice that you could bring extra folks in as needed to get stuff done. We're very happy with the attention to detail. We love how our "new" house looks.
Recognized Excellence - Having Pete involved from sales to the final details really made a big impact on our satisfaction with the project. He was very helpful with the design and made sure that all the details got done correctly. He was always pleasant to work with and effectively dealt with the minor issues that came up. We are very appreciative for his work!
Working with all at Peninsula Siding Co. was a pleasure from start to finish. They did an excellent job on a complete exterior renovation of our home and we couldn't be happier with the final result. Our house is beautiful and positive comments from those who walk/drive by are still streaming in. The work was done in the promised time frame. Communication was open and effective, and they were patient and prompt with answers to our questions. The crew was hard working, professional, respectful and courteous. Highly recommend without reservation.
Areas Of Satisfaction - The people that we dealt with were so kind, patient, professional and conscientious. This is a top notch group. Any time we had a question, concern etc, they would reply promptly. It was obvious that they cared about us and our home and they wanted us to be completely satisfied with the work. We were very impressed with all the employees; the crew that was here for about 3 weeks are talented in their craft and diligent. The people are extraordinary.
Additional Comments - After a year of having no one at our home due to Covid, it was an adjustment having so many workers in and around our home. The employees were respectful to my family and attentive to safety protocols, which we truly appreciated. It was a huge project, and it went smoothy. If a mistake was made, it was quickly corrected. We are grateful to all at PSC, especially Pete and Kristina since they worked with us from the beginning (Fall 2020) and throughout the process which ended in April 2021. (guide us in choices, provide samples and quotes, provided us with information to see other homes they had done and so much more.)
Staff at Peninsula worked with every step of the way to meet our needs. We could not have hoped for better results. I recommend then highly.
We are really happy with the finished project. Such a joy now to drive up/walk up to my house now! It went from an eyesore to easily the best looking house in the neighborhood! We have received many compliments from neighbors walking by the house. It was a pleasure working with Pete C. and Kristina S.; they make a great team! Both are professional, responsive, and so easy to work with.
The entire team at Peninsula Siding Co. were a delight to work with! From the initial stages of planning to the final inspection, I felt confident in their work. All communication was clear and timely. The crew worked tirelessly to finish my project on time. I truly appreciated their attention to detail on my home and was continually impressed with their craftsmanship at the end of each day. I would highly recommend Peninsula Siding Co.
Areas Of Satisfaction - My husband and I were always impressed at the end of each day with the clean up. We've had other projects done on our home and the effort to keep the job site and my property clean and organized by Peninsula Siding Co's crew was very much appreciated. We were working and learning from home during the entire project and, while noisy, the crew was always very respectful to our unique work and learn from home environment.
They were professional, prompt, and pleasant.
Pete and his crew were amazing! They communicated about the start and end as well as fully explained what we should expect during the project. They had a lot of work to cover our entire set of condos and everything came out great.
I can't recommend them more highly! The best customer service satisfaction I have ever received!