Recognized Excellence

Recognized Excellence - Gina the office manager was always prompt to respond to any questions. She was a pleasure to work with.

Additional Comments

Additional Comments - Great team to work with. Thank you.

Areas Of Satisfaction

Areas Of Satisfaction - The end results met and exceeded my expectations.

Pete and Gina were awesome from start to finish. They were prompt in responses to anything and had great follow through. Communication was great: I loved that a whole crew was at our home daily from start to finish: they worked quickly but with good attention to detail. The crew was very skilled and I could see them working hard all day. I appreciated that unlike some other contractors who will go days without any crew on site, that Pete always had a crew here. The crew was thoughtful and cleaned up well every day. The overall result is beautiful.

Areas Of Satisfaction

Areas Of Satisfaction - Really excellent and prompt communication as well as having a crew here daily was appreciated

My project was competently handled from the start, beginning with the estimate; continuing with the workers efficiently deconstructing and rebuilding while keeping up the pace, all the way through to the final touches. The home office kept me informed of all steps and what was to come next.

Additional Comments

Additional Comments - Really happy with how it went. Felt like we got great value; it's going to last, and Pete was great to work work with through the whole process.

Super professional, great communication, crew was terrific.

Areas Of Satisfaction

Areas Of Satisfaction - Communication was good. Workers were respectful - great crew.

Areas Of Satisfaction

Areas Of Satisfaction - The install crew was very diligent in their work and I believe the quality of their work is excellent.

Recognized Excellence

Recognized Excellence - Pete and Gina Campbell are easy to talk to.

Additional Comments

Additional Comments - Love our new siding, it looks great. Job was organized, completed and cleaned up quickly.

Recognized Excellence

Recognized Excellence - I would like to recognize Pete for his exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with Pete. Pete's customer service was really good. He always answered his phone, always answered questions, and was a really personable guy. We really liked him.

They were professional from start to finish. It was seamless. I found that they were very organized and detailed oriented. All of my questions were answered in a timely manner. They were really patient when I was in the process of choosing a color, and the overall design. Ultimately, we love the way it turned out. People have actually rung our doorbell and asked who did the work

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the individual crew that worked on our home. It was the peak of the pandemic, where everyone was working and learning from home. We were in the house the whole time, and they were really respectful. We were amazed at how clean and organized they were at the end of each night. I felt they did a realy great job.

We are very happy with the results of our re-siding project with Peninsula. They have a great team. Our house looks great!

Areas For Improvement

Areas For Improvement - Overall we are beyond happy with the results and the overall experience with Peninsula Siding. Over the years we've been through various remodel and construction projects, so we know that issues will come up. But anytime we had a concern or question, those were dealt with quickly and effectively. Always felt like our satisfaction was top priority for Peninsula.

Recognized Excellence

Recognized Excellence - Having Pete involved from sales to the final details really made a big impact on our satisfaction with the project. He was very helpful with the design and made sure that all the details got done correctly. He was always pleasant to work with and effectively dealt with the minor issues that came up. We are very appreciative for his work!

Working with all at Peninsula Siding Co. was a pleasure from start to finish. They did an excellent job on a complete exterior renovation of our home and we couldn't be happier with the final result. Our house is beautiful and positive comments from those who walk/drive by are still streaming in. The work was done in the promised time frame. Communication was open and effective, and they were patient and prompt with answers to our questions. The crew was hard working, professional, respectful and courteous. Highly recommend without reservation.

Areas Of Satisfaction

Areas Of Satisfaction - The people that we dealt with were so kind, patient, professional and conscientious. This is a top notch group. Any time we had a question, concern etc, they would reply promptly. It was obvious that they cared about us and our home and they wanted us to be completely satisfied with the work. We were very impressed with all the employees; the crew that was here for about 3 weeks are talented in their craft and diligent. The people are extraordinary.

Staff at Peninsula worked with every step of the way to meet our needs. We could not have hoped for better results. I recommend then highly.

We are really happy with the finished project. Such a joy now to drive up/walk up to my house now! It went from an eyesore to easily the best looking house in the neighborhood! We have received many compliments from neighbors walking by the house. It was a pleasure working with Pete C. and Kristina S.; they make a great team! Both are professional, responsive, and so easy to work with.

The entire team at Peninsula Siding Co. were a delight to work with! From the initial stages of planning to the final inspection, I felt confident in their work. All communication was clear and timely. The crew worked tirelessly to finish my project on time. I truly appreciated their attention to detail on my home and was continually impressed with their craftsmanship at the end of each day. I would highly recommend Peninsula Siding Co.

Areas Of Satisfaction

Areas Of Satisfaction - My husband and I were always impressed at the end of each day with the clean up. We've had other projects done on our home and the effort to keep the job site and my property clean and organized by Peninsula Siding Co's crew was very much appreciated. We were working and learning from home during the entire project and, while noisy, the crew was always very respectful to our unique work and learn from home environment.

They were professional, prompt, and pleasant.

Pete and his crew were amazing! They communicated about the start and end as well as fully explained what we should expect during the project. They had a lot of work to cover our entire set of condos and everything came out great.

I can't recommend them more highly! The best customer service satisfaction I have ever received!

Peninsula Siding did a great job of replacing our redwood siding; the colors we chose almost matched our original house colors; we were able to add outside lights and security cameras because the old siding was off; the electrician Peninsula Siding recommended also did excellent work. I have already recommended to my friends to use them if the are looking to replace siding.

Very happy with the design and job quality, very polite crew, very efficient work, final results look great!

Very professional and reliable throughout the entire process.

Recognized Excellence

Recognized Excellence - Everyone I worked with was attentive to making my project look good

Peninsula Siding Co is the best construction company we ever worked with! We were highly impressed with all aspects of the project: planning, execution on time and budget, quality of work, efficiency, professionalism. This is the company that takes pride in their work and we would reach out to the company again for future construction projects. Our house has become a showstopper for all neighbors and we hear compliments almost every day. An outstanding job! Highly recommend Peninsula Siding Co.

This is the company that takes pride in high quality work and timely execution. We couldn’t be happier with work and results. One place for improvement: communication at all levels.

The price was reasonable and their workers were super fast and careful.

I had some water intrusion issues at my newly purchased home (which turned out to be due to improper construction and flashing). Steve, Dan, and Ana did a great job of helping me sort out the issues - and come up with the best fix. We wound up removing 3 sides of my house down to the studs, replacing/installing new windows and OSB, wrapping and flashing everything properly, and installing Hardie Plank siding. The finished product looks great - and I can rest easier knowing that the install was done properly - and my house is sealed up in time for winter. It was a big project - and Steve's team coordinated all phases of the demo and construction (and they were able to handle extra dry-rot repairs that came up without significant delay). They also were able to recommend and work with, additional contractors/suppliers (for windows and electrical work) during the process. I believe the price was fair for the work that was done - and I would happily recommend them for this type of work.

We appreciate the quality of work that Peninsula Siding Co. performed. We are very pleased with the outcome and thankful for their services.

When we need siding at any of our properties in the future, I will call Peninsula siding.

The demo work was careless in places and caused damage to some window trim and door frames. When installing the caulking they caulked several of our windows shut and then used a blade to cut it out causing lots of damage to the windows trim and frames. We were very upset. Steve was wonderful and listened to our grievances and worked tirelessly to put everything right. In the end they took care of everything and we are very happy with the finished job.

The owner, Steve Albert, was great to deal with. He is very knowledgeable, he had access to new products from James Hardie that other companies didn't even know were released, and even talked us out of options we were considering that would have meant extra business for him since he didn't feel they were a good value for our house. He was extremely easy to work with and always punctual. The on-site staff was also extremely punctual, showed up when we expected, and finished faster than predicted!

They were very professional did a good job. I like the product. I had a small problem and they came right out. It turned out not to be anything that they did. It worked out fine. They were very attentive.

The work was done well all in all, just the finish work needed some additional effort that took a few requests and back / forth emails and phone calls to get it done.

I had an old house resided with Hardie. Pen Siding Co had a very competitive price and allowed me to contact other customers to get their feedback. Overall, the work was done well and to Hardie's specs, which is key to making sure your warranty is valid. My only complaint is the trim around one of my doors looks a bit rushed and could have turned out better.

Very satisfied with Peninsula Siding Co. and quality of work.

Follow Up

Follow Up - They are completely inappropriate.

Communication

Communication - They did not communicate effectively.

Professional & Organized

Professional & Organized - They have to work to improve on this.

Clean & Safe

Clean & Safe - It was not kept very clean.

Quality: Workmanship/Materials/Crew

Quality: Workmanship/Materials/Crew - I was satisfied with the material but the construction crew needed to be replaced.

Value

Value - The quality of the workmanship should have been better. They told me I was asking too much.

Lead Source

Lead Source - I saw them at a trade show.

Areas For Improvement

Areas For Improvement - They fell short due to workmanship and communication.

They are a dependable company. They did a very good job.

Lead Source

Lead Source - My son recommended them to me.

Areas For Improvement

Areas For Improvement - They fell short due to communication and expedition of the job. They did not provide updates.

Areas Of Satisfaction

Areas Of Satisfaction - I liked the quality of the workmanship.

Beautiful work!

Lead Source

Lead Source - Yelp

Areas For Improvement

Areas For Improvement - The only issue I had was, I called for another job and they never called me back.

Areas Of Satisfaction

Areas Of Satisfaction - The personal interaction. It was pleasure to work with them.

Recognized Excellence

Recognized Excellence - The lead foreman was great!

Clean & Safe

Clean & Safe - basically, I did not see the workers clean up the floor (i.e. I still can see nails, wood's dust and misc stuffs on the floor) when they left the job site daily.

Quality: Workmanship/Materials/Crew

Quality: Workmanship/Materials/Crew - We only satisfied the Jame Hardis's materials!

Lead Source

Lead Source - from James Hardie' s website

Areas For Improvement

Areas For Improvement - PM did not show up, just the sub-contract's crew on the job.

Areas Of Satisfaction

Areas Of Satisfaction - no

Recognized Excellence

Recognized Excellence - no

Additional Comments

Additional Comments - Basically, we did not fully satisfied of the job. We thought we can get the better quality for the price we paid! Also, we are expecting the workers are experience enough to do the job instead of they have to ask us (the owner) how to solve some of the issues.

Lead Source

Lead Source - Websiter

Lead Source

Lead Source - Their work in town and our neighborhood.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of their workmanship!

Recognized Excellence

Recognized Excellence - The foreman was job was phenomenal!

Use Comments

Use Comments - I only want my first name and last initial to be used.

Lead Source

Lead Source - I found them on yelp.com.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality of the work.

Recognized Excellence

Recognized Excellence - They were all very good.

They were very professional. The whole team from the project manager down to the installers were very professional. The workmanship was good.

Follow Up

Follow Up - I went to a few contractors and you were the best at responding!

Clean & Safe

Clean & Safe - We had termite damage. They had to tear down the cover for us. They came back out, recovered it and covered the lawn!

Quality: Workmanship/Materials/Crew

Quality: Workmanship/Materials/Crew - They have not finished yet. But I expect it will be a 4+!

Lead Source

Lead Source - We went through the advertisement and the internet. We had a few people come out and Peninsula was the most professional.

Areas Of Satisfaction

Areas Of Satisfaction - They were professional and the work is great quality. Their customer service has been outstanding. One of the things I like is how they talk to me and explain to me what they are doing. They take the time to make sure I understand.

Recognized Excellence

Recognized Excellence - Chris was great to work with. The supervisor and work crew were also wonderful and very professional. They explain everything to me and walk me through the process.

Lead Source

Lead Source - I think our contractor referred us

Areas For Improvement

Areas For Improvement - There was a disconnect with our expectations on who would be on site and who our main contact was. Who we thought was the foreman was not and who we thought was going to show up did not. I am particular about who comes to me home.

Areas Of Satisfaction

Areas Of Satisfaction - The work was done well and everybody was courteous and professional.

Additional Comments

Additional Comments - I like the Hardy Plank. It looks nice and was a good solution for our home.

Clean & Safe

Clean & Safe - They did some damage to my roof. There were a lot of nails.

Lead Source

Lead Source - I saw them on Angie's List.

Areas For Improvement

Areas For Improvement - When the crew was working on my house I wasn't happy that they damaged part of it.

Areas Of Satisfaction

Areas Of Satisfaction - I think the did a good job on the siding.

Lead Source

Lead Source - internet

Areas For Improvement

Areas For Improvement - Communication. They misinformed me frequently as to whether or not they would be here on any given day.

While I no longer live at 847 Mohican Way, Redwood City, the job site, I was pleased with all that you folks did. Also it helped me to get a record sales price for the house. THANK YOU

Lead Source

Lead Source - Google

Areas For Improvement

Areas For Improvement - Can not think of one

Areas Of Satisfaction

Areas Of Satisfaction - Workmanship and employees.

Current Referrals

Current Referrals - Not at this time

Recognized Excellence

Recognized Excellence - Do not remember names but the sales person and the foreman on the job deserve a pat on the back

They did a great job and addressed my minor concerns quickly and thoroughly. Their workmanship is excellent and they were a pleasure to work with.

Lead Source

Lead Source - Google search

Clean & Safe

Clean & Safe - At the end of the job 100s of nails and sharp pieces of metal were left on the ground along the house where the work was performed.

Quality: Workmanship/Materials/Crew

Quality: Workmanship/Materials/Crew - The materials are great.

Lead Source

Lead Source - I think I went online.

Areas For Improvement

Areas For Improvement - The work crew was not well supervised. They left my yard a mess.

Areas Of Satisfaction

Areas Of Satisfaction - The owner of the company tried very hard to make things right.

Recognized Excellence

Recognized Excellence - Chris Liskey did a really good job.