A lot of back and forth. I had to constantly reach out to find out the status.
They arrived on the date initially given despite past rainy days. Completed the chimney wood replacement in about 2 1/2 hours. Chimney enclosure now looks great with new material and fresh paint.
I already have recommended and will continue to do so.
The quality of the painting job was magnificent, but the cleanup was not.
We’ve used them in the past, and I would use them again
They show up when they say they will and they do good quality work.
Vickie and I had another great experWill ience with the paint job. Will be using them again.
They were on time and do good work.
They were very timely and very open with what work needed to be done and adjusted the work as to what our requirement were. They didn't charge us because they undercharged in the beginning. They did a decent job with the cleanup afterward, and they did good work patching up any issue we saw after the work was completed.
It’s been a week since I talked to the young lady about our concerns when she called and no return calls or anything, very disappointing.
I have been a twenty-year customer and have been happy with each job Phillips Home Improvements has done. They have done painting and siding.
Phillips Home Improvements offer low prices and flexible schedules. They provided us with quality work.
Job needed to be redone.
The customer service and workmanship was excellent.
I am very pleased with the work and timeliness.
The service was excellent.
Our house needed several repairs including chimney, roof, gutter, wood replacement and painting. All of the staff at Phillips are very professional and kept us informed about the work, coordinating all the trades to complete each item as scheduled. Our house looks great thanks to their professionalism.
I’ve used Phillips several times and have always been impressed by their professionalism and quality of work. Their team members arrive on time and do a great job of preparation and clean up afterward. Questions and concerns are quickly addressed. Many thanks to Mark who managed our most recent project.
Professional, thorough, top quality and service!
Happy with the work done
The service was just great. They did a wonderful job, and I was really satisfied. I have known of them for a long time. They asked about why I called them, and I said I knew who the best one was to call.
Phillips Home Improvements did a good job.
They do excellent work. Dependable, reasonable, and quality work.
I am satisfied with the job!
Our overall experience with Phillips was positive. They did a good job for a reasonable price and were very professional.
I liked the person they sent out. I am not sure if it is that person's fault that the air conditioner is not working now. It worked one day and broke the following day.
Salesman explained process, costs and timing. They delivered on everything with great communication and follow up.
They did a good job.
They did an excellent job!
Price was quite expensive, salesman was so-so and inability to communicate with the crew led to lower score
I was very impressed with the quality of the job. They were very attentive in terms of staying in touch regarding salespeople appointments and crew scheduling. Job was completed with high quality, and slightly faster than planned. I will very seriously consider this company for future painting or roof repair work.
Best experience I've ever had working with a contractor. I will use them again.
They had fast service and did what they said they were going to do. They had good communication and we were very pleased.
I have had Phillips do work on our house in the past and they always did a great job. The subcontractors they brought in for the last job did a substandard job. We were in the process of selling the house and didn’t have time to go through a lengthy process to make it right.
They did a great job for me. I was pleased with what they did.
Extremely satisfied with this company! Top class Customer service!
I will share the excellent experience we had with Phillips with our family & friends!!!
they were very professional and cleaned up good after they left good quality
They did a great job painting, but did a poor job cleaning up.
They are very personable. They do what they say. The quality of the work was consistent. They do what they say. We keep coming back to them for years. We are satisfied customers.
They did a good job, and the process went smoothly.
I have used them three times and about to contact for another job.
Did not clean site very well after finishing work.
The technician did a great job on my gutters. They needed cleaning, including downspouts, and he also resealed as required. I’m very happy with the outcome, especially when it rains!
Phillips excels at roofing, painting and gutter installations. Your fence staining was also top notch. I'd give an A rating on all of those.
Communication to coordinate all the phases of construction fell a bit short. I'd rate a B- there.
Where Phillips fell short was yard cleanup. I picked up over 100 nails, staples and screws after your crew did 3 magnetic roller passes. One of the nails went all the way thru my shoe! I spent hours combing my yard and each time I would find at least a dozen new nails that your magnetic roller missed.
The work is high quality. However, I've had it with the constant spam requesting a review of the work before any work has actually been done.
I have used them twice, and I have been happy both times.
We are very pleased with the work Phillips did. We have had two room pained by them and all team members were great. When we had a question it was answered and explained to our satisfaction. If we have any projects in the future we will definitely call Phillips Home Improvements.
This is the third time they put a roof on. The first two times were seamless. This time, there were a lot of issues. I had a 25-year-old manager. He wasn't there that much. There were a lot of things that shouldn't have happened. I gave them an eight because of that. His wife also had a baby during it, so it was a little bit on the distracting side for him. I am not blaming him. He did what he could do, but I think they had him stretched way too thin because he was off doing other things when, as I really preferred, he'd be here.
I love a lot about Phillips starting with the salesman who came to make an estimate for the project. He made a very comprehensive list of what would be included on our project and an estimate based on that list. There was no wondering about whether or not something would be included in the work, it was all in black and white. The salesman was cordial but not pushy. He gave us a clear assessment of the work that should be done to fix our problem. He explained some in very fine detail as my husband asked for more clarity on a couple items. After signing an agreement to have the work done, we heard from a scheduler who set us up with an appointment. The crew showed on time up on the scheduled day and time along with a supervisor. The supervisor had the same list as I had of the items that had been estimated and we walked through the list, pointing at each item to be sure we were on the same page. While doing the walk through I discovered an extra problem, not on the list, so he simply gave me the price for the addition and with my permission added it to the list. I expressed a few concerns and he also made note of those so that when he returned to look at the finished work with me, he could call those concerns out and make sure they had been addressed satisfactorily. The crew were very professional. They completed everything on the list without a need for me to call out anything left undone. They went beyond expectations when they looked beyond the areas they had to repair (this was partially a roof project) to see if there was anything else that might cause a problem later. To complete their very professional job, everything was left very clean. We will definitely call on Phillips Home Improvement for the next project.