Horrendous customer service. Marketed as luxury and much of the build is either base materials or no name contractors that do an awful job. They still refuse to repair things that they agreed to repair post closing. BEWARE. They tell you that no matter what they will fix an issue even if they have to rip out finished surfaces and then once they have a CO for the home they will tell you that you HAVE to close and never fix the poor quality of work. Homes have foundational cracks, issues with flooding and more.

We are in the initial stages of the build (i.e., grading the lot - which is why only 4 stars right now - not far enough along), but so far we have been super pleased!

They were great to deal with. I am pleased with our home.

Small tight community. Houses are very close together. I love the landscaping, grass cutting, weed eating, etc included in the monthly HOA. Great option! I do not like being so close to an apartment complex. I look forward to the eventual building of commercial places like "Gather GVL" in TR.

Quality builder. Community focused. Can tell by the prior builds in the neighborhood, Pinestone Builders cares about their reputation. Great communication along the process.

too early in the process to make a fair assessment or recommendation

Our experience with building the Aspen model was extremely positive. The meetings with the contractor ( building supervisor) were punctual and completed in a timely manner. Our questions were answered in person or in emails within a day or two. We were informed of any changes or steps in the building process before it occurred. Building this house went so smoothly with little worries on our end!

Hard to say as project needs to be completed with an on-time closing. Review of quality is subject to physical inspection and being in occupancy or some time.

A good range of features and finishes from which to choose, and a sense of collaboration with the builder team.

Overall we are very satisfied with our home.