Beautiful coating. We have received nothing but praise and questions about it. From friends and family. The finished patio has held up perfectly through two parties and a host of overnight visitors.
It is still early yet but we expect years of use on our Beautiful patio.
Thank you Pinnacle for giving us a beautiful finished area to enjoy.
Areas Of Satisfaction - Beautiful product. I am glad my neighbor showed me his Pinnacle finished garage and porch. The workers did a wonderful job. Not missing any areas that were contracted to do. Really like the finish. No slip, no slide and easy hose off.
Additional Comments - Thank you Pinnacle for a wonderful finished job.
Recognized Excellence - Two installers were awesome!
So happy we went the extra mile & chose Pinnacle. We interviewed another company but they could not dispute the facts Pinnacle provided about how their product was better.
Very satisfied with her job
Everything went as expected and we love how it turned out. Beautiful job.
Cannot consider recommending until there is resolution of the issues I pointed out in questions 4 and 6
Recognized Excellence - All the installers and our salesperson were great!
Areas Of Satisfaction - Workmanship and the product is superb
Additional Comments - I was pleased and I am having them do a second home. I am still satisfied with the second installation.
Excellent customer care, very responsive, friendly staff! Appreciate so much their attention to our family needs and timing!
Schedule - And then some, they went beyond and helped with a family event to get done in time, so thankful!
Areas Of Satisfaction - It looks great! Never thought we'd get compliments on a garage floor, but we do. Every visitor notices before we even point out our new floors!
I am likely to recommend them to a friend because they did a great job.
Recognized Excellence - They all did a wonderful job! From the initial sales call to the completed project and cleaning up, everything went well.
It has been a pleasure to deal with a local company that does such exceptional work. The crew was professional and personable respecting the surrounding natural stonework and leaving the site clean. Pinnacle's coating is more than a good investment, it's a permanent finish that's both beautiful and practical.
Quality Of Workmanship - The gentlemen patiently worked through the several step process, deferring color and final coat a few days to allow for acceptable moisture content in the clean concrete. The result has far exceeded our expectations, their meticulous work makes our patio exceptional !
Recognized Excellence - It was a great experience from the initial meeting with our salesman Lee to the scheduler, office staff and the two men working here for more than twelve hours on two days. God bless you every one !
Areas Of Satisfaction - We are delighted with the patio coating, so much more than satisfied with a job well done!
Additional Comments - The whole experience was a pleasure !
Organized, competent and professional
Outstanding workmanship
Courteous and very Professional
Areas Of Satisfaction - I was satisfied with the entire job from the beginning. George, the foremen, was professional, communicative, and kept the guys on task. There were two groups, one in the back, and one in the front. They did a phenomenal job.
When you have the best, the heck with the rest.
Extremely satisfided with quality,service and Material . Highly recommed !!
A friend is going to order a job next year. He loved my walkway.
Work was done as promised. Outstanding job.
Pinnacle is an honest company that does excellent work and I highly recommend them.
Recognized Excellence - From the salesperson, to the office, to the people who performed the work, they were all great. It was a team effort, and they all deserve recognition. They were all awesome.
It definitely was 5 stars. They were very much in sync, smooth operation, and completed very timely with a complete cleanup of tools. The work was neat, our freshly painted walls were spotless when they were done. We were happy with the job and how beautiful our garage floor looks! Thanks
Recognized Excellence - Lee did a great job describing the entire process. Cole did an exclellent job onsite. I could not believe how clean everything was!
I had a double crew, who arrived early and started to work right away. It was a very big job and for the most part it was done very well. I would recommend them to others, however I have a couple of areas that were overlooked or did not have enough top coat applied on the sides of the porch, which has created some sharp edges of un-coated flake. One area on the sidewalk leading to the outdoor shower (relieve joint) is completely void of flake or coating and needs touch up.
The stairs on the rear pation (Large stone/paver stair) was not coated per instructions, however the crew dripped the clear coat on the un-covered stair leaving a half dozens drip marks and some attached flake.
The day they did the coating we had wind gusts which blew the flake into the yard, garden etc... Although it would be impossible to clean it all up I was told by the foreman that it was windy and there was nothing they could do about it. I spent an hour the next day cleaning up and it was much better. I understand that they had a long day and work their asses off, but other homeowners would not be able to come behind them and clean up! Lastly they failed to completely cover my driveway, which in turn some flake and clear poly ended up on the driveway during the work. My driveway was just coated in the fall, and again I do understand the size and complexity of the job, but I feel more care should have been taken to protect these surfaces.
Crew was friendly, responsive and worked hard.
My wife and I are very satisfied with the whole experience. From the initial visit for an estimate to the cleanliness and completion of the floor.
Did a fantastic job!
They did a great job.