Everything went exactly as I was told it would go. Worker’s showed up on time. And performed quality work.

Areas Of Satisfaction

Areas Of Satisfaction - The whole experience was excellent

Everyone I worked with from start to finish was professional and personable.
The warranty guarantee is great.

Quality Of Materials

Quality Of Materials - Very satisfied with the materials. Pinnacle has a superior product over others out there.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with the entire process. So happy we chose Pinnacle. Our 3 season room looks great now. No need to put carpet down.

Additional Comments

Additional Comments - I recommend Pinnacle Concrete Coatings to anyone looking to have their garage floor finished. The entire process from initial sales contact to completed product was fantastic. Great communication, on time and very professional. I could not be happier with the results.

Areas Of Satisfaction

Areas Of Satisfaction - Coating looks wonderful!

James was awesome so was Chelsea, she communicated with me often. Crew was very efficient and clean. Great experience, once again! We would deff refer the entire Pinnacle Team to others! Thank you for a job well done!

Price was reasonable. Lifetime warranty. Great product. Installers were very professional and did a great job, explaining everything as they went.

Pinnacle Concrete Coatings have worked with us through 3 different applications, remaining flexible and professional. We are very pleased with the appearance of our new coated floors.

Communication

Communication - Communication was good and they were willing to text me with updates which was quite helpful to me.

Schedule

Schedule - Our job was weather dependent and was done in the fall, winter and spring, so both Pinnacle and us needed to remain flexible.

Additional Comments

Additional Comments - I would recommend Pinnacle Concrete and I intend to use them for a 4th job at our new home.

Quality, warranty

Got exactly what we hoped for in the garage and patio. Looks amazing!

Areas Of Satisfaction

Areas Of Satisfaction - Final look of the garage and patio. Plus easy maintenance

Very professional staff, well organized, on time , great product

Clean

Clean - Very good process in performing the work and multiple steps in keeping site clean

Communication

Communication - Office staff well organized and informed us of scheduling and field technicians reviewed entire process in detail

Quality Of Materials

Quality Of Materials - Great product exceeding my expectations

Areas Of Satisfaction

Areas Of Satisfaction - Finish exceeded my expectations

Additional Comments

Additional Comments - When we began this project, we had concerns about the cost. Now, looking at how the flooring has enhanced the garage, and has definitely brought up the value of our home, we know it was well worth the expenditure. We would do it all again, and most importantly, we would have Pinnacle Concrete Coatings do the work! Thank you!

Great service, great product

Very professional, organized and skilled team.

Clean

Clean - Dust was minimized and all surfaces were cleaned before leaving.

Communication

Communication - Supervision and team were transparent.

Quality Of Materials

Quality Of Materials - Love the finished flooring appearance and texture.

Recognized Excellence

Recognized Excellence - The scheduler was amazing to work with. She listened to our needs and did a great job.

Areas Of Satisfaction

Areas Of Satisfaction - We love the quality of the work attention to detail materials, and the team was awesome.

Professional install. Impeccable service.

Areas Of Satisfaction

Areas Of Satisfaction - Very organized and efficient work process, everyone knew his role, housekeeping was very good, job was completed in a very timely manner considering the size and scope of the work.

Additional Comments

Additional Comments - Very satisfied over all, would definitely recommend to my family or friends.

They are a superior company that has worked for me in the past. The project turned out beautifully, and I'm very pleased.

Clean

Clean - They left the site absolutely clean.

Quality Of Materials

Quality Of Materials - I am very happy with the materials they used.

Areas Of Satisfaction

Areas Of Satisfaction - The whole job met my expectations.

Additional Comments

Additional Comments - I'm very pleased, and everyone loves the result.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded all of my expectations.

They did a great job.

Recognized Excellence

Recognized Excellence - The two guys that were here were very polite and did what they had to do. I am very happy.

Everyone I interacted with was a professional and courteous. I hated my floor until Pinnacle perfected it. Now my garage is beautiful and couldn’t be more happy.

Additional Comments

Additional Comments - Everyone was great to work with. Our shop and porch area look amazing. Can't wait to have you guys back to do our pool deck!

Additional Comments

Additional Comments - We've worked with other concrete finishing companies and there was a significant, positive difference working with Pinnacle Concrete Coatings! Highly recommend!

Recognized Excellence

Recognized Excellence - Everyone was great, I will be calling them for my front and back porch.

Areas Of Satisfaction

Areas Of Satisfaction - The garage looks great,I will recommend Pinnacle.

They were $1k higher than a similar company using polyaspartate

Areas Of Satisfaction

Areas Of Satisfaction - Guys doing the job were on time, courteous, communicated about what they were doing and left everything clean.

I had a great experience with Pinnacle from start to finish

Recognized Excellence

Recognized Excellence - Everyone I dealt with at Pinnacle was great. I highly recommend them.

The team that came was prompt and professional. They did an excellent job. They were excellent!

Recognized Excellence

Recognized Excellence - The team who came was exceptional.

Additional Comments

Additional Comments - I think the team did a really good job. The people they sent were very professional. I have no complaints.

Areas Of Satisfaction

Areas Of Satisfaction - Overall we are very pleased with the job.

Areas Of Satisfaction

Areas Of Satisfaction - Surface preparation, application of coating and clean-up.

Areas Of Satisfaction

Areas Of Satisfaction - Love the way our project turned out!

I would recommend except there's to long of a wait!

Recognized Excellence

Recognized Excellence - The crew that did the job.

Areas Of Satisfaction

Areas Of Satisfaction - The floor is outstanding. It is everything I had hoped and expected it would be.

Recognized Excellence

Recognized Excellence - Devon and the other guys that came out and did an excellent job on the installation of the flooring plus the representative that came to my home.

Would definitely recommend

Additional Comments

Additional Comments - Very professional employees throughout the entire process. We are very satisfied

Love the Pinnacle coating!

Very professional work

Process was just as described. Team was professional from our Sales Rep to completed project and clean up.

We already have recommended to our neighbors

Clean

Clean - Excellent application and cleanup

Quality Of Workmanship

Quality Of Workmanship - Meticulous prep and workmanship

Areas Of Satisfaction

Areas Of Satisfaction - Quality of material and work was exceptional

The team arrived on the day and time when they promised. Wookie worked with us to schedule the install to suit our needs. Everyone in the Pinnacle team was courteous, professional, and demonstrated a level of care that we feel is becoming increasingly hard to find.

Clean

Clean - Other than the new floor, it was as if they were never here. We have read reviews about the dust associated with the process, but we did not experience any significant dust accumulation.

Areas Of Satisfaction

Areas Of Satisfaction - We are completely satisfied with Pinnacle. I have already washed vehicles on the floor, and it cleans up without any effort.

Additional Comments

Additional Comments - Pinnacle sets themselves apart in every way. They do what they say, for what they say, when they say which has all but disappeared from the construction trades in our area. The flooring system appears to be a high quality product, and the installation is uniform in color distribution and sheen. We would highly recommend Pinnacle - they are the Pinnacle that all construction trades in our area should strive to immitate!

very professional crew doing the work.

Highly recommend! Love the finished product!

Additional Comments

Additional Comments - James McDonald was our sales rep-explained everything perfectly and helped us to make the decision to choose Pinnacle, John and Devon were so good at the work, that we requested them again!

job was beautifully done.

Tremendous job

Amazing product & service was excellent. We will highly recommend to friends and family who are looking to upgrade flooring!

The coating looks wonderful.

It turned out really nice. I would recommend Pinnacle Concrete Coatings LLC.

Excellent work and professional crew!

Totally professional hard working employees.

Areas Of Satisfaction

Areas Of Satisfaction - The job is amazing. Turned out better than expected. Why did we wait so long to do this?????

Additional Comments

Additional Comments - I highly recommend the concrete coating done by Pinnacle to all. What amazing curb appeal the procedure gives to home. Thanks

Kyle was pleasant, professional, and polite. He explained what he was going to do, kept us informed, and did a wonderful job. You should have more employees like that. Great experience!!!!!!!!!!!!!

At first we were a little bothered about the predicted wait time before we could have our new flooring installed. In the end, due to the change in the weather, it all worked out for the best. The temperatures had humidity had dropped significantly, allowing us to be able to move our things back into the garage sooner than we had imagined. Also, I’m (Mrs. B) looking forward to a garage without busted bags of cement and sand all over the floor!!!! Thank you so much!!!!

Very cool company and product! Came out and looks great!! Thank-you!!