Having such a massive job done in 2 days was amazing - with beautiful results.
The product and the job as a whole is expensive and I expect the final product to reflect that. The small details that make a job look of good quality were not done as well as they should have been done. One example is the silicone placed in the edges. It’s too thick and somewhat sloppy. It’s too thick. There was damage done to the other side of one wall where the shower plumbing is and needs repairs. Nobody has called me to and about it nor to schedule the repair.
The installers were very professional and did a great job. The job site and project kept very clean which was very appreciated...thanks....
All around experience was better than expected with a beautiful end product. Good people
Staff were timely, on task, and produced a quality product. Mom was pleased with her new shower.
A really great product and the installation team was outstanding!!
The salesperson and installers were very courteous and experienced!
The whole operation from sales bid to pre installation communications to final installation was an exceptionally smooth user friendly process.
The crew that did the job was outstanding. They showed up on time. I could not have hand picked a better crew. Their work exceeded my expectations. The crew cleaned up at the end of each day and hauled off all the trash.We love our new shower and are enjoying it every day,
Value questionable and just not as I expected
The install followed the timeline we were initially given, everyone we contacted along the way was professional and followed through on what we discussed.
The entire process from beginning to end was perfectly organized. Luther Fedora spent a great deal of time with me helping me select everything for the walk-in shower; Millie Velasquez was a thorough project manager assisting me in re-scheduling a few times due to heat problems here at my home. The two installers, Daniel Sanchez and Jorge Torres, were very organized and pleasant to have working here. They did a beautiful job installing and in communicating. Plus they were speedy in completing the project just as scheduled. And they left everything clean and neat.
Several issues and disappointments regarding installation, probably specific to this case. End result is satisfactory. Would recommend with reservations.
The men you sent to do the work were absolutely fantastic! Bruce, Hector and Jeff were very professional, efficient, friendly and kind. They even changed the battery in a smoke alarm that was beeping in a back room. It was fun watching them work. I learned a lot. The shower is beautiful. They finished in 2 days and thoroughly cleaned up everything. If I could give them a higher rating than 10, I would!!!
Very friendly. Loved having opportunity to see and touch the shower material
Excellent workmanship
quality parts and installation was well done.
It’s okay, but a little pricey after seeing the finished product.
We love our Kohler Safety Shower. The installation crew did a great job installing it and keeping our house tidy. They made sure everything was where we wanted it.
Because I was not going to do it and the salesman Robert changed my mind and i’m glad he did
From the beginning to the end, everything went as expected. I was informed by your office personnel as the component parts arrived at your warehouse, and given approximate installation dates. The installers showed up on time, the installation progressed as expected, and when they left everything was neat and clean. What more could you ask for. I am one happy customer!!
The guys were great to work with. I spoke to several people I work with about your company.
Your Eugene office manager needs to work elsewhere. He hung up on my Husband, he is very immature. also for a copmany that prides thenselves in a two day max install, this took two weeks.
We have already recommended this company to our friends!
Very expensive. Follow-up sucks.