The workmanship was really good, but wished they’d cover painting to make it all flow.
Very knowledgeable easy to understand and ask questions.
The salesperson was great! Afterward, it has been a little difficult getting the solar aspect activated.
Additionally, since this is an East coast company, the website and paperwork did not provide any info on how to contact a local rep in the southwest region.
Power Home remodeling installed my 3rd set of windows and they are more beautiful than the first
All representatives were friendly and very professional. It was a pleasure to meet them and work with them. They know their products and communicated very well.
We had an original install date of June 27. That didn’t happen. Then we got a date of July 5th. A glass was shattered in the living room & we found glass shards after they cleaned up. There was little plastic pieces all over the yard after they cleaned up. Power replaced the wood around some of our windows that needed it. They painted them almond and it looked good. Unfortunately, there are white spots on the almond paint job.
Power Home Remodeling has always exceeded my expectations. Power has replaced my windows, roof, insulation, front and back entry doors, and sliding door. I am extremely satisfied with their products and have recommended Power to my friends and neighbors.
The door looks beautiful.
Overall, the fastest most complete project using quality products with nice workers. Highly Recommended!
Everyone “Contractors” did their jobs efficiently and for the lifetime warranty the price is suitable.
The new windows make an immense difference. The inspector Chris, installers (Gabe, Scott, Luke, Davis) were awesome and professional 🙂. Would highly recommend!
Very professional, timely, and they stand by their warranty. I wouldn’t hesitate to recommend to a friend.
Very likely to recommend Power Home Remodeling to a friend! Their skills, knowledge, and workmanship is great.
Their customer service and the technicians who installed my windows were superb.
Excellent and professional service from the initial meeting throughout the completion of the install.
I did not appreciate the gentleman that came to my house when I got my windows replaced to do the quality assurance check. He pressured me to get a new front door. He would not let up. I called the company to let them know that I was not pleased that this guy was hammering me to get a new front door. He was relentless and would not shut up. I did not appreciate that at all. I did order the door, but I felt like I deserved a discount for putting up with that guy. It was a stressful enough day getting my windows replaced that I did not need someone else pressuring me for money. His name was Earl. It was very unprofessional to hammer me for a new front door. The window installers did a good job, and they did not make a mess.
Overall it was easy, quick and high quality
I will most definitely recommend Power Home Remodeling to anyone who asks, or who mentions any home remodeling work. Power Home Remodeling completed two projects at my home, and I am beyond satisfied with all involved. In addition, the quality of the products installed, along with the installation crews are second to none, in my view.
Our experience was good and we are loving our windows and door. My complaints are that the salesman presentation was incredibly too long and the Quality Manager was pushy in trying to get us to purchase new gutters. After spending over $30,000 on windows and a new door it was a little disheartening to be sold something else. When we just wanted an idea on a price for the future not that day. He also stayed longer than we were hoping because he wouldn’t take no for an answer about the gutters. Also, the window installation crew left a little bit of a mess that my husband had to clean up but besides those things it was a good experience.
We were disappointed that we had to have our installation date pushed back because we were told two of the windows did not pass quality control and when installed, one of the windows did not stay open and slammed shut. Obviously this window was overlooked by quality control. Additionally, one of the installers was moving too quickly not allowing the foreman to vacuum the debris up on the window sill and was installing some windows op top of the debris. Fortunately, we were watching and brought this to the attention of the foreman. At the end of the day, one of the full screens was out of its track and we were the only ones to notice it. The foreman had to get on the ladder or fix it. The last item to be addressed at the end of the installation was us signing The Certificate of Completion. In it, it stated that we had no service issues but we did due to the defective window and we said we could not signs it and said if they amended it, we would sign it. We were told that Power could not due that, although we didn’t understand why. We said once the window was repaired we would sign it. They left for the day and the following work day we received a call about singing the Completion Certificate. We reiterated that we could not sign it with that language in it. Subsequently we received two more phone calls and let them know we could not sign the Certificate as prepared. We felt pressure from Power to sign and we consulted an attorney who advised us to amend the Certificate ourselves and send it in. It was only then that we stopped receiving phone calls and once the defective window was repaired we did, in fact sign. The Completion Certificate is generic in its language and not specific to a customers’ project.
The windows were the first installation before siding. That crew arrived on time and got right to work. They installed 16 windows in record time because they worked as a team and worked efficiently. Excellent communication between foreman and crew. The siding was next. That job ran over schedule. There was a foreman and, I guess, his helper and the crew. The foreman told his helper what needed to be done and he would instruct the workers. I must add that there was a language barrier on all three crews but it was very apparent on the siding crew. The foreman's helper wasn't always on time, but that didn't
stop the crew from getting right to work. Unfortunately this left us no way to communicate with the crew. That is probably why the job went into overtime. No problem with the crew for the gutters. They were in and out in no time.
Looks great!
no
I was generally pleased with the service we received for the installation of the gutters and downspouts. However, I did find some small amounts of debris left behind and am not sure that the wood that was to be replaced on our patio was done. The gutters look great, and we had a chance to see how well they worked that same day as we got some rain later that evening. The downspouts are also terrific; such an improvement over what we had. I am happy to recommend Power Home Remodeling, not just for their work and the quality of their products, but for their pricing and their warranty.
Was told that front door installation is the reason it sticks and there is nothing they can do about it. Sliding glass frame was bent upon install, was told they would have a replacement in a few weeks, 2 months later still has not been fixed. Every time I call they say need to order it still.
The quality of the work was excellent. The workers were excellent. But the experience was marred by very poor communications with the head office. It was all one-way: lots of messages, but no responses to questions.
The process was exceptional. The job was done according to the plans
Power Home Remodeling was very knowledgeable and informative. They were able to provide me a quote and once agreed upon to move forward with the replacement they were able to get me scheduled following week. The work was all done within one day and they did such a great job and our new roof looks great! We are so happy to know that we have a 50 year warranty.
Power was really quick with the job
The work that I received from Power Home Remodeling was amazing, and the product is excellent. I am very pleased with the finished outcome.
I’m so grateful that companies like Power Home Remodeling still exist, where highest value is placed on top quality products and installation, exceptional personal service and professionalism, and providing a lifetime warranty which builds a strong trustworthy relationship with the customer. They have definitely achieved their mission by having a positive impact on the communities they serve. Highly recommend.
I was very happy with their installation work, and with the whole project from start to finish.
Crew arrived almost 2 hours late with no call, nothing. Home was not protected from construction dirt as promised. The two-man crew did not speak much English, so it was hard to communicate with them, and in the beginning, I asked him to please drape the doorways and cover the furniture, and he said “no dust”, and they did not do that! Windows were left smeared and dirty, nails and other debris left in our garden, a hole was put in chimney siding with the ladder, caulk was sloppy in places and one window would not open properly. I had a supervisor come out and investigate. He tried to adjust the window, but it ended up making noise, although it opened. They are supposed to come Monday and redo that window. No remedies were offered other than repairing the one window, cleaning the windows, and picking up the debris, I told him I spent eight hours cleaning the dirt and dust off of my kitchen counters and floors, and the rest of the house. At the time of sale, the salesman assured me that the screens sealed really well, and there would be no bugs coming in. The day after installation, there were several bugs inside the screens, and they move out of place easily. Be advised, they will smash your garden plants, and they put in the paperwork that they’re not responsible for that. I had two large, beautiful hydrangeas, and they were completely smashed up by the man with the ladder. they look like they’re dying now. I am very unhappy with the product, quality of work and mess that was left. Four windows, $11,000, Not worth it!!!
In a day where good customer service is rare I was exceedingly impressed from day one. My initial sales person was friendly. The sales team came at the time scheduled and were very thorough. The installation team was meticulous and tidy. The quality control manager followed up to ensure the job was done correctly.
A job well done despite a few set backs in scheduling and having a dumpster in our drive for some 13 days.
Quality work done but sales tactics were relentless
They were very efficient and showed up when they sad they would. They did a good job. We have used them three times.
We went with Power partly because of a friend's good experience with a roof replacement. We also liked the quality of product presented to us. But, I would primarily recommend based on the quality of work. Clearly the Power management team has well communicated the level of workmanship expected to be delivered by their crews, and deliver they did.
Likely to recommend to a friend
The installation crew was efficient, professional and thorough. They were on time and provided great service.
Everybody that I dealt with at Power home Remodeling was awesome.
I would neither recommend nor not recommend. I would tell them that PHR did a great job but I would caution them to ask a lot of questions and get an understanding if the project could go over budget and how much it would be, Before they signed the contract! I also did not like that we were told we would be given a quote and that it would be good for 30 days but then felt pressured to sign immediately or the project would cost around another 20% to 30%!
excellent crew installing excellent windows
Excellent service by top level professionals who listen and communicate through the entire process.
We replaced the roof, installed attic installation and replaced all windows. It was a seamless experience. Everyone from the Power Team was excellent at communication and it was very clear what would happen on what dates. Once complete all sites were cleaned thoroughly and left in pristine condition.
They did a great job.
Everyone we worked with were extremely professional, The salesman, Jeremiah, the individual who did the final measurements, Todd, the installation crew led by Alex, and the trim finish person, Tony, were all excellent. The office staff were also easy to do business with.
They made some mistakes measuring. They had to return the door and order another. When the project was finished, they charged my credit card twice. The quality of the work was fine.
Tore apart the entire shell of my house siding and roofing and replaced it with new. Super fast and did not skip quality. Price was slightly higher than a few quotes I had but I don’t have any headaches compared to a few other full renovations I’ve done.
The team at Power works hard to ensure customer satisfaction. The quality of the products is excellent.