Second install by PC and completely satisfied from start to finish.
Big scratch / crack in my counters. I have to fly back to Portland to meet the tech at the house so he can try to fix it. Expensive mistake.
Easy to work with, good quality & did what they said they would
You are not able to make it right, the installation has been done. I have no desire to redo it, I'll just live with it the way it is.
I can't speak for anyone outside my area, but if you are in, or close to, the Spokane market you should definitely contact Precision Countertops. They have great people in that area.
yes , already have to my neighbor , they are looking for new counter tops also , and precision did a fantastic job
The customer service was excellent. I love my new countertop.
Ashley Jackson specifically was fantastic. Easy to work with and very responsive to scheduling needs. I highly recommend her and precision.
The salesman at the store was excellent. We found exactly what we wanted. The installation was very well done.
Not happy that we did the demo on 95% of the tile and they refused to credit us. Had we known that this would be the case, we wouldn't have wasted our time. We did everything except take out the wood piece that held the tile (didn't know that it needed to come out) The guys that come don't help at all with anything. Took our sink and basically threw it on the patio. No knowledge of what they do and what they don't do prior.
Very difficult to deal with this company. Too many people involved.
Really didn't like the unprofessional way of being treated. As the home owner, you pass schedule through me.
The countertop was perfect. We love the design-Alba.
When initially shopping countertops at Home Depot, I could have not expected a more professional group of individuals working to measure, deliver and install. In the days of take a number, robo customer service, and the sentiment “it’s the customer’s problem,” Precision restores my faith in what live professional craftsmen should be doing in all areas of home design and improvement!
Product and service.
Everything was done as promised and in a timely manner. Great work
This has been the simplest part of an overall nightmare of a build that took forever. From start to finish the process of selecting, scheduling, templating and installation, Precision has been great.
If l were smarter when the estimator said they could not do all the work hd charged me for l should have stopped and got a new contractor
very pleased!
We placed our countertop order through Home Depot. A few days after the order, we were contacted by Precision Countertops. They closely monitored whether our kitchen cabinets were ready and responded to our questions promptly. Later, a crew member came for the measurements, and shortly after that, the countertop was installed.
In summary, the process involved multiple steps, and they handled each one with great diligence and professionalism. We were very satisfied with the outcome.
Would tell whom ever that they need to know what they want. Precision follows direction well but not great and helping educate you.
I would highly recommend precision Countertops
Overall I would recommend. Had a few hiccups along the way, but they took care of all the issues.
Job was completed as expected. There were no surprises
Great overall experience: all parts of the project were explained, quality work was performed promptly by courteous and competent team.