Ashley and Laura worked really great together resolved any issues we had and took care of us
I was impressed with the frequent communication and the professionalism of the installation crew. Scheduling of the different services was seamless and all of the different professionals were prompt, courteous and efficient ( and dog friendly!)
From the sales person to the plumber at the end of the job, everybody was just efficient, dedicated to their work and made the experience very pleasant !
Quick
Excellent job, done as advertised.
The installation was super fast and beautifully done!
Working with Precision was easy, and the work was completed professionally. I would have no qualms about working with them again.
Scheduling was easy. Melinda checked in often when we had a problem that held up our project. They sent helpful videos about the process. Both the gentleman that did the template and the installer were professional and respectful. I had an good experience with this company!
I've done a lot of project work with Home Depot. Precision Countertops is the best provider the Home Depot has that I have worked with.
Your company had knowledge of our cracked countertop and still installed it. There is glue on the crack on both sides. The crack is all the way through to the bottom. It is not a fisher. Your installer saw the crack and told us our countertop would soon fall apart. The crack is already chipping away. It is in front of my sink to the other end of my countertop. My husband saw the crack Feb 28th. No one from your company has called since your installer Steve saw the full crack. Today my husband noticed the rest of the crack. It goes all the way across our sink to the back. It has glue on both sides. We have additional phots for you to see. The crack is so obvious with the glue on both sides.
I realize this was a project through Home Depot and that had some bearing on how we were able to resolve our issue.
I didn't have the feeling that Precision was really that concerned about what I perceived as an issue. I would hope that they would treat a customer with a Home Depot project like one who came into their showroom looking to update a bathroom. I'm not sure I will use either Precision or Home Depot again for a project like this.
So easy and live the product
They were a perfect fit. Hime Depot screwed up with the order, but you did a good job with the production of the tops. Really liked that yo sent the splash guards long so I could custom cut them.
Prompt, courteous, professional
Every step was easy with no surprises and a great result.
Would recommend a different person to answer calls and work with your customers. Someone who is friendly and appears to care about the client
I would recommend precision countertops to anyone, the whole process was seemless with no problems. The whole crew we worked with is excellent. Thanks to the crew for an excellent job.
Measurement was quick and accurate. Install was also very quick. Staff friendly and professional.
A very professional approach to customer service. Follow up text and emails were performed in a timely manner. I actually got to communicate with a Live person.
Second install by PC and completely satisfied from start to finish.
Big scratch / crack in my counters. I have to fly back to Portland to meet the tech at the house so he can try to fix it. Expensive mistake.
Easy to work with, good quality & did what they said they would
You are not able to make it right, the installation has been done. I have no desire to redo it, I'll just live with it the way it is.
I can't speak for anyone outside my area, but if you are in, or close to, the Spokane market you should definitely contact Precision Countertops. They have great people in that area.
yes , already have to my neighbor , they are looking for new counter tops also , and precision did a fantastic job