YES
I plan on using them on two upcoming projects I will be working on, so yes, I would recommend them.
This was our second great experience.
Quick and efficient
I've already told people how pleased I am.
Precision Countertops was professional and responsive from beginning to end of our project. There expertise made the results better then I envisioned!
I would NEVER recommend Precision Countertops. The first installers did a terrible job, the countertop was off level by 3/4 inch. To get it installed properly took THREE weeks during which I had an only partially functioning kitchen. Fortunately they were contracted through Home Depot who took responsibility for the bad installation. Precision Countertops NEVER took responsibility for the terrible workmanship of their first installers. In particular neither Nathan (project manager or Sally took responsibility. Nathan did not respond to texts or phone calls or only responded after a few days. Sally was also slow in responding Precision countertops has no regard for the customer and does NOT take any responsibility for their workmanship. I would never recommend them to anyone.
The way it was explained to me when he came out to measure was that I would have been able to drop-in sink and just have to hook up the brackets, but I had to build up all sides so that I could put in my sink. and make it stay in place.
Good quality and fine workmanship!
The on site crew was efficient and very tidy. The countertop looks beautiful, thank you.
Will definitely recommend to our family and friends and will purchase from them for additional countertops.
Everyone did very efficient and quick job. Also everyone was very polite and knew what they were doing!!
Let me start by saying that after 2 months of back and forth with Precision and Home Depot, I am now happy and satisfied with my kitchen counters. I based my rating on the time and frustration involved in making a wrong, right. There was an issue with one cut on a quartz counter which resulted in a gap I was not willing to live with. Without going into alot of details about our back and forth with Precison I will just say that the staff at Home Depot stepped in and made it right. The overall frustration could have been easily avoided if Precision really cared if I was happy or not. I think that Home Depot's intervention was the key to our satisfacion. My advice to future clients is to keep in mind who your contract is with.
See comment below in item 17.
Very good experience with scheduling, timeliness & quality of work. Ashley Jackson was excellent in coordinating the whole work.
The installers were quick, professional, courteous and did a great job. The digital templating service however is ridiculously overpriced and I regret paying for it. We got two alternate layouts beyond the initial one, all for the low low price of $200. Ugh. Otherwise it was a good experience.
I LOVE my new countertops. Wish I would have done them sooner. Every one was helpful, professional and friendly.
Absolutely. Very good to work with! Great communication and workmanship.
Precision Countertops has been great to work with. Very knowledgeable and responsive.
I am pretty neutral on a recommendation, I have more clean up and wall repair work than I expected, I get that things happen so a bit of drywall repair and repaint ok, but the customer should not be cleaning adhesive from the new product.
Outstanding job
Well things started out great, Good response from home office about install time and date. Guys came out did a nice job, Looks great, Same was Invisible. But the guys were not paying attention to what they were doing when they placed the countertop down. Left side of counter Next to stove is a quarter inch higher in the front, then the back., And the other side of the stove. I have listening openings with the realtors In less than a week.. The office tells me they cannot come Until two days after i'm supposed to have the open house. So it appears they're following up To fix their mistake doesn't seem To be that important to them and it puts me in A bad spot because I cannot meet the open house date. I am not happy with their response.
Great service from start to finish. Andrew, Amy, Amber, and all the installers and the plumber were all professional and communicative.
One end of a backslash was raw cut - no polish.
This project took over 10 months to complete - this house is no street of dreams by no means and a relatively small countertop. The 1st installation - the one and only seam was bad and unacceptable. after 6 weeks to remake the tops, they were damaged in shipping and needed to be remade - that was the 2nd attempt. After another 6 weeks the 3rd set was installed but one side was slightly textured (what we ordered) and the other side of the seam was the smooth finish. Another 6 weeks to remake - the 4th installation was scheduled for a Mon. morning with a text to verify the install window. I took a day off work to be on site, but they were a NO SHOW ! no call, no text, no nothing. Finally, that Wed. they were installed to our satisfaction. Some where somebody or persons really dropped the ball on this one.