I would highly recommend precision Countertops
Overall I would recommend. Had a few hiccups along the way, but they took care of all the issues.
Job was completed as expected. There were no surprises
Great overall experience: all parts of the project were explained, quality work was performed promptly by courteous and competent team.
No need to shop around, everything from sales to template, install and finish top notch.
Knowing that construction renovations can be difficult and full of surprises, we were happy that the demolition and installation went smoothly and the materials were on time as scheduled.
Outstanding customer service: prompt, professional, thorough and responsive to customer needs!
Every step was completed on time, even though I live out of town. The actual countertop matched the sample. All quotes were accurate.
Very easy to work with and very knowledgeable in the different types of products they provide.
There are three large droplets that do not go with the normal lines in the coloring of the countertop. I was not home. My husband was when they installed it. Otherwise, I would have said something before it was installed or right after.
Beautiful countertops! Very pleased with how well this project turned out!
Progress was made like clockwork and I can see why the word "precision" is in the name. Extremely knowledgeable and experienced. There was concern at every corner that they were meeting my expectations- which they did.
Very professional and very skilled. On time and diligence and knowledge was outstanding.
Everyone was professional, courteous and most qualified at their jobs!
Great job and love the product.
The granite slabs selected for our project were of exceptional quality. Our representative, Steve, demonstrated extensive expertise and a wealth of knowledge from his 20+ years in the countertop industry. More comprehensive spatial planning for potential add-ons would have been beneficial. However, we encountered an unexpected $750 mileage charge.Precision Countertops provided a discount, the resulting $500 additional expense was unanticipated.
Furthermore, I recommend against engaging third-party vendors in the future; our experience with Home Depot was unsatisfactory. As they weren't aware of the extra mileage charges either.
Precision Countertops produced a very good product. The installation contractor did poorly.
Great service, product and installation. Unfortunately, the fabrication lead times were too long.
While the installation crew started decent, there were significant issues with the templating for our kitchen. I identified the mis-templating with the first installation crew, and they were like "yeah, well you should reach out and they'll send someone out to fix it." The same people showed up a week later. Instead of finding a solution for a 1/2 gap between the sink and the countertop (only on one side), the installation crew said that having a gap was normal and that the only solution was to cut a similar gap on the other side. They showed up early and were upset that the water wasn't turned off when they arrived. Then they were condescending with my wife, requiring me to leave work and come home so I could resolve the conflict. I understand how the challenge with the template and the sink could occur, but suggesting that a large gap is normal isn't comprehendible. When the design consult was happening, the sales person said that it wouldn't matter if we used our sink or ordered a new one, but the installation crew made it seem like we were being cheap by using our existing sink, which we happen to like. After the crew left I was able, with zero prior experience, to figure out how to fit the sink and close the gap. There's no excuse for a person with zero experience to solve a countertop/sink issue that a professional crew on a 20,000 job couldn't.
If I recommended a friend, I would not know where they could see your product line. Most people would rather see more samples. Other than not being local I would recommend Precision.
Precision Countertops did a great job!
Precision Countertop is professional, good at what they do, and works to make a multi-part process as troublesome as possible free as possible. The kind of company too rare in this corporatized age.
Quality, professional and efficient. This team did a great job from start to finish.
highly likely, very pleased with service!!
Installer scraped the wall. Didn't fix it.
I expected the sink edges not to be exposed and talked to the measurements guy specifically about that but after it was installed, 3 of the 4 sides are clearly exposed showing the caulk which I hope stays clear and doesn't discolor.
Very communicative, quick, and professional. No complaints at all!
good job done by all
Showed up on time. Knowledgeable friendly installer. Work done in a professional manner.
I don't recomment
Very efficient. Kept us updated on arrival for both the measure and install. Pleasent and knowledgeable.
The lead worker was rude, there is a gap in my counter top, never measured before laying the counter top to make sure it was even, and stated that we were stuck with it. The attitude was not our problem. In any of the instructions did it say to remeasure when old counter tops were removed to make sure everything was even. Now we are stuck trying to make it look correct.
Great experience both times we have done business with Precision Countertops.
From start to finish great comunication with office and field.
I would definitely recommend Precision Countertops to anyone.
They did an awesome job from start to finish. Great communication and everyone that came to the house or chatted on the phone were friendly, helpful and professional. I would use them again when and if we have another project.
Both measurement and installation associates were courteous and efficient and great communicators.
The bathrooms and kitchen are stunning now. The improvement in appearance is dramatic.
The large island dimensions increased the cost of this countertop. It definitely was a splurge. Because of its price i would be selective about who I would recommend this product to.
In retrospect. I would have done more comparison shopping for providers and types of materials.
Our Home Depot uses this company to fulfill a custom Laminate Island countertop. This is a replacement that was done through Home Depot 6 years previously. Ordered the exact same one. Ogee edging. 36" x 82".
I could NOT get them to understand I needed a build up under it for the cabinets. They thought I meant metal support (This was according to Home Depot, who they called with the concern, not me.)
Then they informed Home Depot that they can't do an Ogee edging on a custom size like this...I'm staring at the fact it CAN be done, it is installed on my island at the time of the order. But ok, they can do a bullnose. Fine, do a bullnose.
I received the countertop with a bullnose in a different finish (matt vs textured) the top is in what the Laminate company calls HD (or textured). So now I have different coloring from the top to the edge and different texture. By the way they charged extra for this "privilege".
I asked the men that delivered this why they can't add the build up boards at the bottom for the counters and they said, "I don't know, I don't think I have ever delivered one with a build up on it. You just need to get some strips of 3/4" wood and that would work." Yes, yes it does. Shame the company couldn't do this.
In the photo that edge that looks black, it is. And no there is not dark black on the top...anywhere.
I have loved dealing with Precision Countertops through the entire process! Amazing communication from the get go, templater and installers calling to let me know their eta and showing up at the agreed time. The professional, friendly staff, in person and over the phone. The quality of the counter tops, the neat and quick installation, the list goes on! I have absolutely nothing but good things to say about my interactions with them.
The glue must have come loose on the small piece of counter near the door because it is loose now. Can someone come to fix the problem?
Organized clear communication, high quality materials, efficient crews, and overall beautiful work! I could not be more satisfied and strongly recommend Precision for any work.
I had a wonderful experience dealing with everyone from this company. They are all knowledgeable, efficient, experienced, and just plain nice. I will, and have already, told others to have their work done by them. I am thrilled with my finished project!
Fast and quality service. Timeline was fast and accurate!
The installation was fairly smooth and didn’t take long, however the caulking job was sloppy and required a lot of cleaning up of the edges. It was paintable caulk, but not until after I had to straighten the edges. I think it could have been done more neatly. The installers and the tech that did the measuring were very pleasant and that part was great. I just didn’t expect to have to so much finish work myself before painting. The countertop and sink look great and so far are very easy to maintain.
My house was built in 1905. There is not a plumb wall or level surface to be found
Precision Countertops turned out perfect. The installers worked quickly and efficiently, yet found perfection.
This is the 2nd job that i have had Precision do for me. I was so pleased with the 1st job of installing new bathroom countertops that i had them bac to do my kitchen countertops. From beginning to the end they were professional, knowledgeable, do quality work, and nice people to deal with. I would definitely have them back to work for me again.
I (the homeowner) love the finished product, and the service people were very prompt, nice, and knowledgeable. However, the template for the bathroom vanity somehow didn't capture the exact positioning of the bathroom sink, since it required the sink to be seated about a 1/2 inch further forward than it had before. Therefore, a plumber was needed to adjust the drain pipes below the countertop after it was installed. I believe my contractor (McInnis) has taken up the cost reimbursement the plumber with Precision Countertops.
Absolute pro's with top-level communication from start to finish!