These folks are simply amazing !! They're thorough , precise, and very very courteous . They make you feel like family yet very professional and insightful. God bless them .
There is not enough space to tell it all. After 2 months I am still realizing more things gone power cords and remotes to electronics missing makes them worthless, 2 closets of clothes never came back, things wrapped in plastic wet and rusted and broken, laundered items in plastic garbage bags damp and had to be rewashed, I signed their paper because they said we can't get paid until you do big mistake now I am being ignored. refrigerator smashed in wine fridge door bent ,mirrors and large floor vases broken Their services damaged more than the fire. I am contemplating legal action because it is just to overwhelming to continue trying to get my belongings back you would think they would be able to keep track of my belongings what a joke. I believe they should rename themselves Perilous Crimes. I gave one employee a table extension back telling him "this is not mine" he replied" why not make a shelf out of it" so more than likely my missing things ( a lot of things) are probably being delivered to some other poor soul. Would I recommend them? not just NO but HELL NO!
It was a total shock what happened at my home and it was at 4 in the morning but Perilous Times answered and talked me through the situation. They were really patient, thorough, and helpful explaining everything that happened and how it would be resolved. The entire staff was very professional and have bent over backwards for me. I can't speak highly enough of them.
Very responsive.
Perilous Times Restoration was very good, explain everything, and worked with me. It took extra time, because my water broke, but they they took extra effort for the job. They removed all of the damaged flooring and made sure everything was working great. They were wonderful and I would definitely recommed them.
They broke my bed frame and still haven't responded to me about it.
Great team with excellent communication. Followed up with me through out my entire process.
Perilous Times Restoration was so polite and understand. They worked around some of the difficulties we had. I couldn't believe how courteous they were with Sal.
This rating was based on the things that were not cleaned.
Tracey was very easy to work with and addressed every concern we had with this major bath remodel. We would recommend the service to anyone needing turnkey help from concept to shopping list.
We went through a very traumatic situation. Jenkins came in and showed their compassion and empathy. They were very considerate throughout the process. They said they would do their very best to get us back to a better place. We are very grateful and we would recommend them to anyone.
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