They were extremely professional and informed us throughout the process of what they were doing and how long it would take. They kept us informed throughout the process.

If you are looking for decorative concrete, Pro Tile is the one to hire. I have worked with Jennifer and her crew on several different projects since 1999. They are knowledge and have done outstanding work. I highly recommend them.

Would recommend to anyone interested in modifying driveway, walkway, pool deck. Pro Tile is a quality family owned business and they never disappoint. The workers are conscientious and work hard to install to meet customer satisfaction. Jared and Jennifer our true professionals.

Researched many companies; I settled on them. I found them to be the most professional, most reasonably priced. It's the best work I've ever had done in entire life . The owners and staff were great. It was the least stressful renovation project I've had done in my life; it was the best.

Recognized Excellence

Recognized Excellence - I would like to recognize the crew that performed the work.

I cannot say enough good things about Pro Tile . The whole experience
was a pleasant one. Jennifer came to our house measured and gave us a quote after showing us some samples.
She made a second trip with a design more to our liking and we closed the deal.
Jennifer told us when they could start work and thy came when they said they would.
Jennifer's brother Josh arrived with the crew and everything proceeded without a hitch.
We now have a beautiful lanai

Lead Source

Lead Source - I heard about Pro Tile through my pool guy.

Competitors

Competitors - I didn't choose another company.

Budget Feedback

Budget Feedback - Yes, they offered a solution that fit within my budget.

Important Factors

Important Factors - Quality and looks are most important to me when making my decision.

Still Considering Us

Still Considering Us - The work is completed.

Areas For Improvement

Areas For Improvement - The time table fell short of my expectations. It was a long lead time. I would have preferred to have it done sooner.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations in all areas.

Additional Comments

Additional Comments - I am happy with the outcome.

Recognized Excellence

Recognized Excellence - I would like to recognize the crew that was out at my house, Jennifer and the lady that answers the phone. She is very efficient. The whole crew was great and Jennifer kept working with me to get it right.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the whole look of the finished product.

They did a great job. My wife is very pleased.

Recognized Excellence

Recognized Excellence - I would like to recognize Tammy and Jennifer they both did a great job.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations in all areas of the job.

Quality Of Materials

Quality Of Materials - Absolutely a five plus.

Value

Value - I did not compare companies.

Recognized Excellence

Recognized Excellence - Jennifer should be recognized for selling the job. She came out several times by my request. The installer was fabulous.

Areas Of Satisfaction

Areas Of Satisfaction - They met all my expectations with the whole job.

Additional Comments

Additional Comments - I am very impressed with the showroom. They have lots of samples. Jennifer worked hard with me to get the sample I liked. I really like how they do that for you.

Areas Of Satisfaction

Areas Of Satisfaction - I liked the initial sales process. It was helpful without being pushy. Their execution of the work was just wonderful.

Additional Comments

Additional Comments - They updated the floors in my back and front lanai.

Problem Resolution

Problem Resolution - We didn't have any problems.

Punchlist

Punchlist - There wasn't a punchlist.

Areas Of Satisfaction

Areas Of Satisfaction - They were very good. I don't have any complaints.

Lead Source

Lead Source - We had Pro Tile down previously.

Very professional sales to finish. Installation crew worked as though they owned the company and was seeking to meet or exceed our expectations. We would and now have recommended them to friends and neighbors.

Areas Of Satisfaction

Areas Of Satisfaction - Jared worked as though he was working on his own lanaii and pool deck!!

Lead Source

Lead Source - Protile previous customer

Pro Tile transformed our old pool deck into one that was only in our dreams. From the initial consultation to the final product, they exceeded our expectations. Pro Tile alleviated our rain water drainage problem and matched our color sample to perfection.

Areas For Improvement

Areas For Improvement - Exceeded in all areas.

Areas Of Satisfaction

Areas Of Satisfaction - Pro Tile was diligent in scheduling and project completion, while always explaining the process before hand so that we knew exactly what to expect on a day to day basis.

Lead Source

Lead Source - Print Ad in a home improvement publication.

Additional Comments

Additional Comments - Our pool deck turned out so good we just had to get new pool deck furniture to finish the look! Pro Tile even forewarned us that this would happen!

They were an awesome company to work with. The finished product exceeded my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the finished product.

Lead Source

Lead Source - I heard about Pro Tile in one of the Sarasota neighborhood magazines.

Pro Tile was professional and timely. They transformed a 1980 ugly driveway into something pretty.

Construction Quality

Construction Quality - A four just isn't high enough for Pro Tile. They are a great company.

Communication

Communication - Pro Tile is the best. Tammy is amazing.

Problem Resolution

Problem Resolution - I have not had any problems at all working with Pro Tile.

Clean & Safe

Clean & Safe - I have a lot of contractors here and they all made a mess and Pro Tile did not do that.

Areas Of Satisfaction

Areas Of Satisfaction - Everyone was really professional and it was excellent working with the staff. communicated what I wanted and the sample board was exactly like I described. It may have been Jared that did the work and he was very professional. He was very clean and tidy. It was perfect. I have a lot of contractors in the house and Pro Tile is the only company that I would give this recommendation to.

Lead Source

Lead Source - I know about Pro Tile because I am a former client.

Additional Comments

Additional Comments - If Pro Tile would like any potential customers to drive by to see a home, they can come to my house. I am happy to provide my address as a model home.

Trust

Trust - They have completed the job.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied that they did good quality work. I was totally satisfied.

Lead Source

Lead Source - I do not remember if I saw an ad, someone recommended it, or both.

Areas For Improvement

Areas For Improvement - N/A

Lead Source

Lead Source - Advertisement.