The roofing work began at 5 a.m. and was continued all day. At the end of the day, I had a new roof. The cleanup was complete.

The reason it's not a five is that it's too soon to know the results and how well the work holds up. I feel that communication could have been better; I would have appreciated a more effective way of communicating with clients. I understand it's a very busy season, but I was under the impression that the foreman would be here with the workers, which didn’t happen. My biggest issue was communication. The project manager did eventually get through to me, and it was taken care of. They explained the product to me, and the salesperson was good at explaining what they would be doing on my rooftop, which is what convinced me to go with them, even though I had quotes for less from other contractors. However, the price is high, so I can't fully recommend them. Maybe it's a good product, and in a year, I can call and provide a better evaluation.

They showed up as promised, did exactly what I contracted for, the employees were courteous and helpful, and they left my property clean and with no sign of work having been done. The roof is beautiful, and for the first time in many years the air conditioner is cycling on & off during the hottest period of the day. I will know when my electric bill comes in how much of a difference the radiant barrier and insulation will make in the efficiency of my air conditioner. I have already recommended them to three people and will continue to do so.

I've already recommended them. The neighbors behind my house watched while they were doing it and were quite impressed.

Yes. Would recommend. Great product for roof and good service.

Every thing was very professional. I appreciate PRR refraining to start project when weather was uncertain. Also, I appreciate the crew's dedication to complete the job in 1 1/2 days.

There were things that were not done that the sales person said would be done.

This is a 3.5 rounded up to 4. That Proper Roofing is on the high side of cost loses a star because not everyone is inclined to pay a premium. Proper Roofing justifies the higher cost based both on superior roofing products (shingles, vents, etc.) and a superior roofing service. No complaints about the crew who were industrious and good at their jobs. The minus additional half-star is for the gap between sales pitch and performance (see 11 below).

We appreciated the time spent going over the options and the process. After listening to the options we felt confident and trusted that this was the right company for us to go with. There are hundreds who have come through our neighborhood trying to get our business- but we chose y’all!!!

They are exceptional and efficient, and the quality of work was great. They were here at 5 am like they said they would be. They completed the roof in one day. My neighbor came out and asked who did the roof. It was a nice job from start to finish.

The company does a great job at communicating. Roof looks great. The materials used are better than your standard roofing materials. Recommend using for your roofing needs.

This was a great experience from the get-go. Everyone from the two gentlemen that appeared at our door unannounced to the installation crew. Very pleasant experience overall.

The crew we had started at 6am and worked all day until job was complete. They cleaned up everything including picking up the nails.i would recommend Proper Roof to everyone

Amazing staff from beginning to end

Great sales job. Did a very good, high quality job.

It is on the pricey side, but I feel like everything is on the pricey side these days.

They were very professional. They cleaned up my yard, and the roof is amazing. I am very happy with the company.

Impressed with the courtesy and competence of all employees, willingness to respond to questions and concerns and installations.

Professional in every way. Delivered materials when promised. Workers showed up when promised and immediately went to work. All were courteous and work was done as promised. Very happy with this company but hopefully it will be a long time before I have need for them again but if so will definitely get in touch.

YES! to all my neighbors and family!!

Very professional. Available to me regarding any questions or concerns I had. The entire process went very well and stress free due to the professionalism of your company.

The entire process exceeded expectations and the lifetime warranty on the product was the icing on the cake!