The technician came out to set everything up was great and very professional.
They never came back and buried part of the electrical lines. My wife ended up doing it herself.
The garage floor service was fabulous!
We have used them for several systems in our home from water treatment to tankless water heaters and things in between. We love their service.
I would never recommend qualify after the experience we had with the poor communication and your team installing the generator without city approved. To top it off we are still waiting on the warranty information also and you claimed a rebate in my name that you don’t seem to be passing on.
I've already recommended at least 5 people.
They did a very good service for us.
It took longer than I expected for the generator to get hooked up for the gas. I do not know if they have control over Centerpoint Gas and how they get the gas lines prepared for the generator, but that was my only concern.
2 families are interested but no names at this time.
This is the second time we have used Quality Home Products; it has been generators both times, and we have been happy with them and have referred them.
Am totally satisfied by the service and would strongly recommend Quality Home Products for the great products and services offered!
This is my second time using them. I am happy with them!
They were reliable, professional, and top of the line.
They did an exceptional job, were on time, and did quality work.
We were informed to Quality by our neighbor Mr. Wayne Eason , who has been a customer of Quality for 10 plus years.
I would recommend Quality Home Products of Texas because they were very friendly. The guys were very professional. And they cleaned up afterwards.
They were punctual, the work was excellent, and they did what they said they would do. We are happy with what they installed.
It is excellent, and they are good all across the board. Everything was good and they were great. We had a light go out last night and as soon as they clicked off the generator clicked on because we heard it. It's awesome and we appreciate it.
I've used Quality Home Products of Texas for my water and generator, and I am always impressed. They are very prompt and thorough in their service, and they are reasonably priced.
The whole experience was professional and pleasant. Each step was clearly outlined. QHP delivered as outlined and as promised. They communicated dates, name of people involved, job to be done, and our involvement. In an age notorious for bad service, QHP stood out as a shining star.
They were professional and detailed. They walked me throughout the entire process. I was impressed with it all.
Great experience start to finish.
Joey was very helpful. Good person to have on your staff. All others were well trained and helpful too. Very happy with Quality so far. Just please be there for me when and if I need emergency service.
The quality of their products is high. They are a very professional company.
All of the guys were professional. They did a good job as far as I can tell.
They kept to their schedules very well and performed nicely on everything they said they would do.
strongly agree
They are very easy to work with, and they stand by their products and services.
The service provided, the communication, and the customer service were outstanding.
Quality Home Products of Texas is a reputable company that delivers on every commitment in a timely manner.
I have recommended them to several of my friends and neighbors already.
They did everything exactly the way they said they would and everything went really well.
They have great products, and their customer service is amazing.
They do everything they say they are going to do and are very professional.
The s/b gen is the third product we have. In our experience with Qual. Home Products you have been exceptional in taking care of us almost as if we were family. Priceless having that level of trust in a company when dealing with complex technical machinery.
My salesperson was very professional, helpful, and courteous!
The whole process was very professional and all the steps were done on time
Excellent service.
The generator is excellent quality and service its purpose. So far it exceeded the intended purpose I purchased it for. The only problem I had was the installation. It was a lengthy process. Lack of communication dampen the process.
Quick response. Always answer or return phone calls. professional attitude.
I would. NEVER recommend Quality Home Products
Did a great job on install
We are most impressed with Quality Home Products and everyone we came across in reference to the purchase of our generator. The installation went smoothly and was completed in a timely manner. There are several generators installed in our neighborhood. Our generator sits in the back of our house and is visible from a walking trail. After the installation, numerous neighbors knocked on our door to tell us that they had never seen such a great installation. Who would have thought that a generator install would prompt such a response! Thank you Quality Home Products for a job well done.
I’m fine with paying for extra quality and less pain in the a___, but in retrospect, I would probably just arrange install myself given Quality is prob 30-40% higher cost. While sales team was great, poor advance location planning and billing processes were frustrating.
They did a very good job of making sure I got my product installed and were very diligent in getting things done. I really didn't have to do anything in the process.
The Quality Home Products of Texas teams always deliver. They are easy to get in contact with. They seem to care about doing a good job for people. We have already recommended them to others.
Loved the way whole job was done. Thank you very much. Quality is the only company I would recommend for any of their products.
We ordered a 150 KW generator which took over a year to be delivered by Generac.However,Quality went out of its way to offer a smaller generator on loan(we didn't take up on their offer as our need was not urgent).Their service staff did an excellent job installing the necessary connections.They were always courteous and kept their appointments.
They came and did the job on time, as expected. They were responsive when answering questions. I've used them twice, and I feel they delivered products that were of good quality. We've had no issues.
We still have not had our yard completed. There are electrical issues that are still unresolved. Something continues to trip the generators, and it's happening quite often. Also, something exploded in our generator, and HVAC helped out and did a great job. However, we now owe $1500 while we are still waiting for things to be completed.