I never hesitate to recommend R&R Express to anyone! They never disappoint. Quality and detail are their strong points.

On time, professional, courteous and competent.

Product Selections Process

Product Selections Process - They were extremely effective in relating all different products the most appropriate for our needs

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Our expectations were more than met with every project they completed

Recognized Excellence

Recognized Excellence - Both of them !!

Additional Comments

Additional Comments - We have had R & R Express complete numerous projects. Each and every one of them were outstanding.

R@R did a wonderful job installing my new windows!

R&R Express has done several projects for me. The latest is a kitchen remodeling. I highly recommend them. They are artisans, builders, and technicians. Also, they know and use only quality materials and fixtures.

We recently moved to the area, and needed to remodel our 2 bathrooms. R&R were great to work with, from the very first phone call, throughout the design and remodeling process and we are very happy with the results. Wayne and Patty are both very professional and show great attention to every detail. We could not be happier with our new bathrooms and will definitely use them for future projects.

We discussed the desires we had for our new door and explained exactly what we wanted. R & R Express completed every facet of our requirements.to our extreme satisfaction.

Professional & Organized

Professional & Organized - This couple are the most efficient organization I have known. They are cover ever detail of a project with unsurpassed professional ability.

Construction Quality

Construction Quality - We are extremely satisfied with the installation of our new door.

Areas For Improvement

Areas For Improvement - NONE

Areas Of Satisfaction

Areas Of Satisfaction - The materials they recommended and used as well as the quality of installation were extremely satisfying.

Sales Knowledge

Sales Knowledge - If there was a question or issue, they did due diligence in researching an acceptible solution

Product Selections

Product Selections - They recommend quality items that cause fewer problems.

Work Done Right

Work Done Right - Issue with broken countertop was resolved immediately with subcontractor when it was discovered

Product Selections Process

Product Selections Process - Great.

Areas For Improvement

Areas For Improvement - None.

Areas Of Satisfaction

Areas Of Satisfaction - Work on backsplash tiling was difficult & excellently done. Recommendations for products or direction were on target

Recognized Excellence

Recognized Excellence - Owner & wife (Wayne & Patty) are quality service providers & expect that level of work from any worker.

Additional Comments

Additional Comments - We always will call them first for any project as "you get what you pay for!"

R n R Express now has renovated my whole house, it is brand new, we love it! The last phase was give me a huge pantry and built in china hutch. It came out even more beautiful then I thought. Renovated the guest bath, now everything matches perfectly. Master bedroom, master bath, guest bath, kitchen, dining area. High quality materials, the details I did not think of R n R did for us, and that is what makes everything perfect. Thank you Wayne and Patty!

Product Selections Process

Product Selections Process - perfect, every little detail.

Areas For Improvement

Areas For Improvement - none.

Areas Of Satisfaction

Areas Of Satisfaction - In every area we were satisfied because of the details.

Recognized Excellence

Recognized Excellence - Wayne and Patty Gregan.

Additional Comments

Additional Comments - Thank you for a brand new house. We love the work you did for us and our family.

R & R Express remodeled two bathrooms for me. It transformed the home from an embarrassment into a show case. Now we are planning the remodeling of the kitchen. I can’t imagine working with anyone else for this type of work.

Transformed a small house into a really nice small house in 5 days. Took carpet out, replaced with a good quality floor. Replaced sinks, toilets, counter tops in both bathrooms, moved furniture and appliances. Arrived on time every morning. Highly recommend RnR Express, Wayne and Patty are great people to work with. Thank you!

Product Selections Process

Product Selections Process - Perfect!! The wood flooring looks great with rest of the house. Quartz counter tops in the bathrooms also look great!

Areas For Improvement

Areas For Improvement - None.

Areas Of Satisfaction

Areas Of Satisfaction - All areas. Wayne and Patty are great to work with.

Recognized Excellence

Recognized Excellence - Wayne and Patty Gregan.

Additional Comments

Additional Comments - Thank you!

Product Selections Process

Product Selections Process - Great Process

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Everything

Recognized Excellence

Recognized Excellence - Everyone

Additional Comments

Additional Comments - Great Service

R n R Express are an excellent company to have work done. They made our dream become a reality and we continue to add projects. Patty and Wayne are excellent for advice, suggestions and number one thing is they listen to the client's vision.

Product Selections Process

Product Selections Process - Excellent!

Areas For Improvement

Areas For Improvement - None!

Areas Of Satisfaction

Areas Of Satisfaction - All areas!

Recognized Excellence

Recognized Excellence - Both Patty and Wayne Gregan.

Additional Comments

Additional Comments - We have R n R Express also working on another project for a family member's home, and highly recommend R n R Express.

Product Selections Process

Product Selections Process - great

Areas For Improvement

Areas For Improvement - none

Areas Of Satisfaction

Areas Of Satisfaction - the whole time communication,work, time line were great

Recognized Excellence

Recognized Excellence - WAYNE AND PATTY

Product Selections Process

Product Selections Process - Even though R&R was willing to work with most products, when asked they frankly gave their thoughts. We did not change much based upon their opinions, but we totally understood why they held their views and we appreciated all of their views and are glad we made the changes where we did.

Areas For Improvement

Areas For Improvement - Even though they gave a great effort in keeping communications open, the only areas we were less than totally satisfied were due to miscommunication.

Areas Of Satisfaction

Areas Of Satisfaction - The end result was near perfect. We chose R&R because they were the only contractor we had his that did not give us the impression that we were wasting their time on details. The time frame was we'll within expectations and we understood the process compleyely.

Recognized Excellence

Recognized Excellence - Wayne made sure everything ran smoothly and resolved whatever was feasible. He and Party fully understood our concerns, recognized our investment hesitations, and tolerated our slow methodical approach to selection and finalizing a contract. We will use the again if they'll let us.

Additional Comments

Additional Comments - My only suggestion to future customers is to not feel any hesitation to keep telling them what you want. If something is important to you don't let any communication go unverified. I had a hard time giving anything less than a four in any category. They certainly did not fall short in effort.

Wayne and Patty are a professional team. The quality of the workmanship was outstanding. Help was always there when we had trouble making design decisions. The end result is really lovely. So glad we did this renovation with R & R Express.

Areas For Improvement

Areas For Improvement - They exceeded our expectations

Areas Of Satisfaction

Areas Of Satisfaction - In the kitchen raising the ceiling was such a good suggestion. The barn doors on the pantry are amazing and the finish on them is really special as they custom finished the doors themselves. Each day they left the construction site clean and neat as it could be.

Recognized Excellence

Recognized Excellence - Wayne was there when he said he would be and did what he said he would do. The weekly plans sent out on Sunday prepared us for the week ahead and were much appreciated. They went out of their way to keep the house livable as they progressed with the renovations.

Product Selections Process

Product Selections Process - They walked us through the entire process and helped us pick out all of our materials advising cost and quality not only for our budget but what was best.

Areas For Improvement

Areas For Improvement - Absolutely none!

Areas Of Satisfaction

Areas Of Satisfaction - ALL

Recognized Excellence

Recognized Excellence - Wayne and Patty the owners are hands on and the best to work with. Ben is a great help with all areas in the field.

worth every star!

Professional & Organized

Professional & Organized - Wayne arrives on time or early, what a refreshing practice...seldom seen these days. Also, you know there is quality just by looking in his trailer, it is well supplied and well organized. Again a very positive sign that shows up in all his work

Construction Quality

Construction Quality - No one will say R&R is the least expensive in town...but they will say they got the very best service and is by far a much, much greater value in the end. Your home is your castle, treat it as such and use R&R

Communication

Communication - Communication was excellent, detailed and then followed.

Problem Resolution

Problem Resolution - except there really weren't any problems

Clean & Safe

Clean & Safe - The best I have seen in 40 years of home ownership

Value

Value - as stated, more than fair, the best value indeed.

Likely To Recommend

Likely To Recommend - most certainly I would, with confidence! worth every star!

Areas For Improvement

Areas For Improvement - none at all

Areas Of Satisfaction

Areas Of Satisfaction - The detailed, methodical and very high quality workmanship. He cares more than any other contractor I have ever used and his not only high on quality but he works to keep the environment clean and orderly

Recognized Excellence

Recognized Excellence - Wayne of course

Additional Comments

Additional Comments - Again, with a 5 star rating

R&R Express did a wonderful job! We had our bathroom remodeled to include a shower/tub (we did not have a tub in beforehand), a door removed (we had two and only needed one access way into the room), carpet removed and flooring put in, the bathroom and adjacent room painted. During the entire process Wayne and Patty were sure to keep us appraised of the progress and what would be done when. The work area was always tidy and they were extremely considerate. All involved were always friendly, courteous and professional. They were helpful in picking out materials and giving us the information we needed to make the best decisions. They also completed the job in less time than they had originally estimated. I cannot recommend them highly enough!

Product Selections Process

Product Selections Process - There were several products we received assistance in picking. R&R did a great job of giving us the information we needed to make the best informed decisions to meet our needs.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - R&R did a great job in communicating. From what the arrival times, to when materials came in to the progress being made.

Recognized Excellence

Recognized Excellence - Both Patty and Wayne are exceptional. They make a fabulous team!

R&R Express completed a complex design project to the fraction of the inch. They made suggestions on a custom portion of the project that worked out extremely well.

Product Selections Process

Product Selections Process - No specific product recommendations were made.

Areas For Improvement

Areas For Improvement - No specific short comings were noted.

Areas Of Satisfaction

Areas Of Satisfaction - Wayne took the time to review several specific project specifications with our staff. When he did not understand some of the equipment requirements he took the time to review the needs until he fully understood the requirement.

Recognized Excellence

Recognized Excellence - Wayne

Additional Comments

Additional Comments - I highly recommend R&R Express!!

Product Selections Process

Product Selections Process - The process went well. We discussed my needs and came to a solution that met my financial and short term requirements.

Areas Of Satisfaction

Areas Of Satisfaction - As always R&R completes the job on time and as requested. They are very dependable.

Product Selections Process

Product Selections Process - Very effective

Areas For Improvement

Areas For Improvement - Met all expectations

Areas Of Satisfaction

Areas Of Satisfaction - Extremely satisfied in all areas

Recognized Excellence

Recognized Excellence - The entire R & R Express family's service was exceptional!

Wayne and crew were a pleasure to work with. He is extremely knowledgeable of all aspects of the project. He excels in the products he uses on the job. He is a patient man. I know some customers can be a real pain. Patty has a vast knowledge of color schemes. She was a great help in selecting the color of tile,counter top back splash and the color of the grout. Like I tell everyone, I now have a million dollar bathroom and a $100.00 dollar house. We will be using Wayne and crew in the future for the kitchen remodel.

Product Selections

Product Selections - He does not use inferior products

Product Selections Process

Product Selections Process - See number 11

Areas For Improvement

Areas For Improvement - It wasn't their fault. We changed things a couple of times and this caused a delay in ordering the products.

Areas Of Satisfaction

Areas Of Satisfaction - The whole project. Wayne can figure out a fix for everything.

Recognized Excellence

Recognized Excellence - Wayne, Patty and Christian. They know their job and will help the customer any way they can.

Beyond expectations. Excellent workmanship and very professional work

Product Selections Process

Product Selections Process - well explained

Areas For Improvement

Areas For Improvement - none

Areas Of Satisfaction

Areas Of Satisfaction - All areas of work and product installation excellent

Recognized Excellence

Recognized Excellence - Wayne, Ben, Kristen, and Patty all contributed to an excellent result. We are happy campers.

Additional Comments

Additional Comments - none

R&R Express was very thorough and very effective communicators. We received information regarding product content, operation, delivery and installation every step of the way. We highly recommend them to anyone looking for professionals you can trust!

Product Selections Process

Product Selections Process - R & R took time to sit down with us to carefully explain the aluminum cladding on the outside of the windows and the operation of the awning windows. It definitely sold us!

Areas For Improvement

Areas For Improvement - In no areas did they fall short.

Areas Of Satisfaction

Areas Of Satisfaction - Immediate and thorough communication was the best part of our experience. They answered our questions and really went above and beyond in trying to assist us every step of the way!

Recognized Excellence

Recognized Excellence - Wayne and Patty Gregan along with their daughter were all exceptional! Wayne Gregan has the best team and they work together most effectively.