Efficient, great product excellent communication and wonderful experience

They were on time, did a great job, and cleaned up afterward. I am happy with the work they did. It was a great job.

This was by far the worst experience I have ever had with a contractor. They used subcontractors to do the work. 1 rep from the company was there as the roof was getting done. He was the only one that spoke English and he didn’t know how to speak Spanish to communicate the things I was pointing out as they were getting done. When they finished up on day 1 the rep from the contractor told me he was leaving 4 extra bundles of shingles to make up for all of the things that I pointed out to him. “I’m not saying what to write but just so you don’t say anything bad”. It took 5 more weeks to get everything looking ok. I’m still not happy with it at all.

Unfortunately, I would not recommend Rail Construction Company. My fascia and sub fascia were completely rotted and also infected with wood worms and carpenter ants. Instead of doing things the right way and having this problem fixed before replacing the roof, they went ahead and added pieces of new decking on top of the rotted wood and then installed the new shingles and called it a day. I was simply told that they do not work on areas other than the actual roof and that I would need to have this taken care of afterwards. The right thing for them to do would have been to pause the work on the roof until these problems could be fixed so as to have a good "foundation" for the roof. Honestly, I wish that I would have gone with a different company that would also take care of this type of work too since it's been a nightmare removing the damaged wood with all of the nails that they drove into it from the top while also trying not to damage the new drip edge and roof in the process. I really had high hopes when contracting this company but after this experience, I would not be able to recommend them to family and friends, knowing that they seem to care more about being done with a job as fast as possible without really caring about doing things right for the customer.

Already have told people

I would recommend them to anybody in need of a roof repair or replace

They were very professional and came within a reasonable time to do my roof.

Easy to correspond with, timely, honest, reasonably priced, expert workmanship with top of the line materials.

Absolutely

I would recommend rail roofing … good value for your dollar…..

The experience from beginning to end was excellent. No high pressure sales, they started and finished the job exactly as promised, and left my yard completely cleaned up, like they weren't ever there.

Absolutely, see question 19. Additional comments.

Jim answered my call and made an appointment to come out to the house the very next week. He arrived on time and had done his homework. He came with an overheard printout of the house and garage and already had a proposal for the work!!! They started the very next week and were done in ONE DAY!!! (and it looks great!)

We are very Happy with the roof Rail Construction put our home. All of the men did a great job! Our roof looks great!

Jim Rail was very knowledgeable and courteous in his presentation. His crew was prompt and ready to work.

Installation Crew is efficient and completes the work quickly.

This company was recommended by a friend...and I will do the same.

I would recommend them to anyone looking for getting a roof put on. It was done in a day. Their crew should learn some English. When they pulled up , they parked in my neighbors spot and I went and asked them to park in my driveway. They did not know what I said and sat there. I had to call John and ask him to tell them to board in my driveway. He speaks Spanish enough to communicate with them

Everything was explained in the contract. No surprises. Attention to detail and a job well done. Contract

A professional quality company

While I appreciate their ambition, quality of work suffered when they stayed on the roof well past dark.

Very knowledgeable on the materials being used.

Jim and his crew did an amazing job!

Steve was super quick to respond and they were very accommodating to our need when figuring out covering the cost.

They did a great job. I didn't have any problems at all.