I’m going to have to schedule a third appointment because the technician didn’t identify an issue at the first appointment that needed to be complete before coming to the second appointment. I only completed half of the needed work because it wasn’t identified by the technician.

Whenever I have a problem, Ravinia is the only company I call. I always rave to my friends about their top notch services.

yes, but pricey

Great personnel, however, pricing a bit high.

Just a quick note to say that our latest technician, Chris K., was exceptional even by Ravinia's high standards. Highly recommend.

Ravinia Plumbing has earned my trust and confidence.

This was the first time that I used Ravinia...the company that originally installed my sump pump did not respond...thought I would try Ravinia and was glad that I did.

Both plumbing and electrical services have exceeded expectations.

Ravinia Plumbing has been available for our plumbing issues despite timing and weather. We are grateful and so happy to hear a real person on the phone when we call, whenever that may be!

On time, friendly, high quality work.

For just having done an estimate so far, I was pleased with the ease of scheduling, the tineliness, professionalism and knowledge.

I could not have been more satisfied with my recent A/C maintenance with Jack, who I requested. He remembered details that I didn't think of myself. His service was superior in every respect and I will always request him for my HVAC service.

Fast, highly professional service

Please see my comment on the Value section.

top professionals do the work correctly, efficiently and with top of the line products. I wouldn't use anybody else

A very pleasant experience and complete confidence that all was done as efficiently as possible.

Knowledgeable technicians, on time and cleaned up well. Recommended replacement kitchen faucet was very disappointing as it was largely plastic. Didn't discover this until after it was installed. Certainly not equivalent to previous Moen faucet.

I feel the charges were to expensive for the minimum work needed. No parts were required and the time spent was under an hour

Professional, PLEASANT and reasonably priced.

So overpriced!

We always get great service.

The work was done within the timeframe that had been promised with no last-second costly add-.ons to the estimate. The technicians kept me informed every step of the way, explained what maintenance steps that I need to take, left me with all of the pertinent manuals, explained the warranties and even programmed my thermostat for me.
Ravinia is registering the warranties with the manufacturers for me and also applying for the rebates. I was impressed with the thoroughness of what was a very large and complex job.

Called and had an appointment the next day. Problem diagnosed, options and estimate reviewed, work done all within an hour. The company was clear about preferring everyone being masked. Its good to see they care and are competent.

Great technicians

We moved into a new house and a few issues surfaced that needed to be addressed immediately. For a routing need, James was there within an hour and took good and quick care of the problem. We also discovered that we were having a problem with our back up sump pump system and Terry got there very quickly and a few days later he came back and put in a new back up system for us while we were out of town. Obviously that was quite necessary as being out of town we didn’t want to worry if there was a power failure in the neighborhood. We are very grateful to the good work of Ravinia Plumbing.

Yes, Adan and Chase were excellent, competent and polite, and expedited the repairs in a successful and timely manner during a heavy rain storm on a late Friday afternoon appointment.

We use most of Ravinia’s services. This was electrician, arrived on time, finished installation and cleaned up beautifully after job.

We have used Ravinia Plumbing for over 45 years. The personnel are on time and skilled. The customer service is responsive and courteous. We have used their services for sump pump systems, heating/cooling issues, and all sorts of plumbing problems. Not once have we been dissatisfied. A sterling record indeed!

Mike is an exceptional plumber. He did a fantastic job without any rework. He is exceptionally friendly and kept me advised of every portion of the work.

He replaced all of the galvanized steel piping with copper. Recognizing that not having water available during this work can be very impactful, he was quick and adapted his work strategy to keep my downtime to an absolute minimum. He had water back online within 5 hours - I was quite impressed!

When he had an apprentice working with him, he made sure he took the time to mentor the apprentice and did quality checking to ensure I will be satisfied.

On time and efficient, explained everything while checking my sump pumps and backup. Also answered questions about replacing my hot water heater.

Quick and professional

Kevin has been servicing our air conditioning for several years now. He is exceptional in many ways, most of all he really knows his business. Our system is very old. Kevin (and Bill), due to their sincere interest in "solving problems rather than replacing them", fixed what easily would have been a terminal problem with any other repair business. That was about four years ago. The system is still very much functional. Thanks Kevin and Bill!

Technician was excellent and did a great job

Never given promised refund.

Ravinia continues to be for us the most reliable efficient and customer friendly service company in all areas for us

S

While the service was excellent, it was also too expensive. I would not recommend due to the cost of the service, and I will be looking for a lower cost plumbing service, for something as simple as rodding a drain. I paid ~$350 for a service that took less than an hour and did not require parts or installation.

There were several issues that needed to be addressed in my new home, and Les was able to address them all in one visit.

On time. Job completed quickly with no mess left behind.

Explained the issues well, worked efficiently and cleaned up after job completed.

Excellent Friendly Service. Great follow up and notification of appointments.

Personnel are always prompt, professional, and willing to explain.

In 30 years I've only had one negative experience & that was a LONG time ago. I always recommend Ravinia to friends. Expensive, but worth it.

Ravinia helped me troubleshoot and repair a plumbing issue. They did a top-quality repair. I would absolutely refer them to my friends and family.

Had a crazy day Fri. After the electrician was here, he said he smelled gas. Called the gas co., and they turned off the gas after finding a leak. Your plumber Charlie came and fixed the leak-did an air test-and I was able to call the gas co to turn the gas back on in the same day. I did appreciate your getting someone out here within an hour so I could get the heat back on. It was a scary time-and you fixed everything.

timely,knowledgeable,and efficient.

Our electrician fixed our fixture quickly and even corrected a problem with the door closure. He was terrific!

Absolutely would commend this Electrician.

Great experience. Extraordinary technicians and professionals who want to do the work right and at a reasonable cost

Once when I called-I was told to leave my name and would get a call back. It took several hours to get a response.. This time I got right through. The electrician who installed a timer for our outside lights was very good and pointed out the smell of gas in our heater room. He averted a big problem-in that I called the gas company, and they found a leak-which your plumber later fixed.