Installation of my windows started off great until the last sliding door then it was excuse after excuse kept missing parts, what should have taken 3-4 days for completion has taken 2 months and still missing a part which now I’m told they won’t be installing! But they still expect final payment.
We're pleased with the work. They had to go a little bit extra because of the damage, but it came out real well.
Clean, fast and beautiful! Perfect job!
They did a great job and the final project turned out beautiful!
The product they provide is not designed very well.
The work that they did was very professional. I love the way it looks, the communication was great, and they had it completed faster than I had originally anticipated.
Areas Of Satisfaction - The work that they did was very professional. I love the way it looks, the communication was great, and they had it completed faster than I had originally anticipated.
Recognized Excellence - I would like to recognize the installers for there exceptional service. They were great, they were professional, and they did an amazing job! The salesperson was amazing too; he was very helpful and answered any questions. Anybody we had contact with personally through the whole situation was great, especially with what is going on in the world. If I have anything else done, I'll certainly be contacting you guys!
The two installers were great, very professional and very careful. My only complaint is that Justin said he'd leave me his number and have the cabinet people reach out to me and that never happened.
They were really good. They did an awesome job, but the price was pretty high.
The workers did a great job.We're very friendly and answered all my questions.Very pleased with there work.Would highly recommend.
At first, I had a complaint. After all the complaints, they did come back. They fixed it. I'm happy now. They did a good job. The guy who came to the house and fixed it--Fernando--was really good. He's real good; he did everything good, the way I wanted it to be done, so I'm happy with it, overall.
The overall product was very good.
I am perfectly satisfied with it and I did recommend them to someone else.
Deeply disappointed!!
Mike was very polite, and kept the job site clean. He did a great job.
Very professional & caring company to work with. They were quick to return calls to any questions I had.
I think they were well worth it. The price is great, and you can't beat it. I highly recommend it.
I really appreciate how Reborn and particularly Tom Ford worked with me to make sure the final product turned out so well. It was bumpy. I appreciate when things are bumpy and someone comes through and works through it with me and makes me feel good about your company and I do.
I just love my new shower. I'm so glad I told them that the sooner the better.
All the people that worked for me were courteous and helpful. Answered all my questions. Even finished a few days early! Memo was great to see if I could finish early. He made it happen. My demo and electrical and patch of wall were great. Will, JB and his helper were very helpful too. Thanks for a job well done!
We had a lot of problems with the timeline from Reborn Cabinets. The job took a lot longer than it should have. Every time they came it, we had to deal with new people.
My mom is 85 and it's not their fault that she can not use it.
The crew was very friendly, knowable and did a lot of work going upstairs and downstairs. They went above and beyond and did very well!
Everything was good. It was good work. I am very pleased and very satisfied with what they did.
Areas Of Satisfaction - I was most satisfied with everything.
Recognized Excellence - I would like to recognize all of them for their exceptional service, especially Mimo. All of them were good. I don't want anybody to feel left out. I had my bathroom and kitchen done. They all did what they promised to do and they did a good job. Everything went well.
Areas Of Satisfaction - I was most satisfied with the time it took, I was impressed with how long it really was. I wanted it fast and they were fast 3-4 days and they were in and out!
Recognized Excellence - I would like to recognize the installation crew and the main guy who came to the house for their exceptional service. They were super nice and they assured me that everything was going to go well when they delivered the product and when it wasn't accurate, it was not a problem they fixed it.
Additional Comments - I don't have any complaints. There is one roller that doesn't roll well with one of the pull out doors, but maybe it is just an adjustment, we will see. The guy is emailing me instructions on how to manipulate and re-adjust one of the rollers and I just have to make sure I don't have anything heavy on that shelf. It did that in the very beginning and sometimes it got stuck, so he just said it may be an adjustment and that it is maybe a simple fix so he is sending me instructions. If I can't then I will have to call but I think my husband can figure it out.
My installations crew was beyond fabulous - beautiful, perfect work, they finished in a day and a half and cleaned up perfectly.
Areas For Improvement - A sales rep came to my house, but it would have been better if I had gone to the showroom beforehand to learn about all the options for hardware. He only gave me 4 options and I would have chosen something different given the chance.He also only brought in a couple samples of cabinet doors....white shaker and top of the line cherry.
Areas Of Satisfaction - Their precision and beautiful workmanship. I got all new soft closing drawers and doors. The Cherry finish is georgeous.
Recognized Excellence - My two installers - I can't recall their names, but they were fantastic!
Areas Of Satisfaction - The team we had in our home, doing the work, was phenomenal. They worked quickly, quietly (as much as possible) and efficiently. It was definitely a plus that they were personable and very considerate.
Recognized Excellence - JB Chidester, our team leader, was awesome! He was very respectful and positive in his communications with us. We also felt like he truly cared about the quality of work that he and his team were providing, down to the final details. This characteristic definitely stood out among others that we’ve worked with for home upgrades.
The installers were very friendly, professional and courteous.
Areas Of Satisfaction - I was satisfied with everything. It was timely, professional, neat and the project turned out wonderful.
Areas For Improvement - erey thing is perfect
Additional Comments - i m so hapy my chooes this company
Expensive.
Areas Of Satisfaction - I was most satisfied with our installer. He was great. He cleaned up after himself and didn't leave anything for us to have to clean up.
They have not completely finished the job after all this time and after numerous calls. Minor trim work still needs to be installed that they haven't done yet.
Areas Of Satisfaction - I was most satisfied with the installers. They were excellent.
I'm a very satisfied customer with Reborn. They work with you, they don't push you. If we don't want it, they wait until you're ready. The salesman was patient and wasn't overly persistent.
Recognized Excellence - Christian, my installer, was awesome. He was the main guy working with my cabinets.The salesperson was also an amazing person, we found him at Sam's. He came over, I was stressed, but he did an awesome job of explaining. He was very courteous.
Additional Comments - I like Reborn, I love their employees. They had the proper guys come out, they were trustworthy. They worked well with other people working in my home. We wouldn't have thought of using Reborn until we went to Sam's. I didn't realize until later that my neighbor had actually also used them.
Areas Of Satisfaction - The ascetics are very nice and teh bathroom looks great!
Additional Comments - Great job
Areas Of Satisfaction - Sales rep Sergio Solano was excellent. He was wonderful to work with. Very responsive.
Additional Comments - I was very impressed with Reborn and would highly recommend the company.
They were easy to work with, and we absolutely love our new shower.
Areas Of Satisfaction - They were prompt, and they also had someone periodically check to make sure that we were happy and that everything was going smoothly.
Areas Of Satisfaction - The pull_outs and the garbage cans
Areas Of Satisfaction - I'm satisfied with everything. I love the cabinets, the countertops--everything.
Recognized Excellence - I'd like to recognize the people coming to the house, giving information, showing the products, making sure we're comfortable with what they're going to put in, and how they would do it--stuff like that.
I just found the guys that worked for Reborn to be excellent; they were really good. The company that does the tile work and the company that does the countertops were not as professional as the people who put in the cabinets and took out the cabinets. They weren't as clean. The guys who worked for Reborn were incredibly good, really good and efficient--I couldn't have asked for better guys.
The installation crew did a very good job.
My 2day promised job took 10 days to complete.. I am still finding negative results from the job done and it has been 3 weeks since the job was done.
I had a medical issue that postponed the initial installation of the shower. The scheduler at Reborn Cabinets worked with my schedule and we were very pleased with the install. Edmundo and Luis were very proficient and cleaned up the work site every day. They made it a pleasurable experience. Thank you Reborn!
There were some issues that were ultimately resolved to the highest of standards. Ocean, in the office, Chris the "trouble shooter" The first 2 install teams, Anthony Rumery ( lead install) and Andy Rindfleisch (apprentice) were all amazing. We are all human.....but they ultimately came through with rave reviews! I love my shower!THANK YOU!
Problem with tub installation and communication. Had to call company multiple times to get any response. No return calls, except for the sales rep who was great. Installers had a problem and didn't disclose it to me when they left. Have to have Reborn return to fix it....not a warranty issue, but an install issue. Hopefully, it will be resolved with the return visit. Tub itself works great.
I would recommend Rebord Cabinet with a caution about the credit card requirement. Not sure why we could not have paid for the cabinets in full with one of our credit cards. Still seems strange.
They are too expensive.
I am very satisfied with the product that Reborn Cabinets, Inc. offers. I am happy with our new kitchen.
They were able to do everything in one day
Reborn Cabinets, Inc., is a professional company they knows what they are doing. They kept the area clean and they attended to details. I am very satisfied with the work they did.
Everyone we dealt with at Reborn were professional and easy to deal with down to the installers. They were great and did a professional job. As they worked they kept the house clean. I would use them again when the time comes.
I thought the whole process was good. Everything fell together and the timing was right. They did an excellent job.
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