They're pretty good.

The service was excellent and they were very professional.

They were very professional and kind. They explained everything well and checked in with me every day. I would highly recommend this company.

Great service and very professional!

I had an outstanding experience with Regency DKI in renovating my kitchen after a leak. The project manager was extremely knowledgeable and demonstrated great leadership on organizing the team to accomplish the work on schedule.

I have dealt with Regency DKI twice and both times they have met my expectations. I am extremely satisfied.

They finished the project in a timely manner, and they did a perfectly fine job. I am satisfied.

The salesperson who initially evaluated my situation seemed to know what he was talking about. However, after more than two weeks of missing agreed-upon contact and communication dates with no contact initiated by DKI, I went with another contractor altogether. I concluded that the DKI person didn't care, and I needed to work with someone who cared. He did finally attempt to contact me the day after I registered a complaint with my insurance agent. However, by that time I was already working with someone else.

Regency DKI has done a good job so far and has been helpful and has returned my calls when I have had any questions. They are not done yet but so far, so good.

They were professional, polite, and they do good work.

I enjoyed working with Regency DKI, they were very professional and took care of the leak very quickly.

All round great company

Regency DKI was far and away the best service provider that we found.

The people were really, really super! Tosh has been so wonderful and George was fantastic! I would recommend them anybody! All of the people were great!

The last day, they dropped some machines off, and when Tony came to pick them up, he said, "my throat is starting to burn now," so obviously they realize something is there, but for some reason, they are not willing to do what it is going to take to find the problem.

They were very friendly and professional when they came to clean up the water damage in my home.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with their communication and professionalism.

Recognized Excellence

Recognized Excellence - I would like to recognize Tony. He did a great job of explaining the process.

My insurance company contracted, this company out but we needed a tarp on our roof and they said they did not do that. So they did not put a tarp on our town house which is what we needed. The technician, was helpful.

Very unprofessional today the least. Company worked directly with the insurance company. Destroyed my property and left a mess. Fell like the insurance company was ripped off. Any call to DRT were answered with an excuse.My Property was destroyed by DRT !!!

A guy named Mike came to my house too go over the plans . He was DUMBER than a box of ROCKS & Was a lot different than Carl B quoted me things that were to be done was deleted by Mike whoever half ass job . I have the check sending it back to get a nother contractor to do the job .Get rid of the Mike Guy he cant even read a blue print.Your LOSS. Roger D Ward 6/13/2019.

I am not sure what friends might need it.

Very professional, always on time, great service

William is fantastic, and makes a difficult situation bearable, and everyone seems to care about doing a great job.

Regency DKI came out the same that my insurance carrier called them, which was very helpful.

They did a good job.

They were efficient, on time, neat and clean.

I will probably recommend them because of their response time.

They are very professional. I like how they work and they did a good job.

I thought the gentleman who was my main contact and who did the work was timely, communicative, efficient, clean and very helpful in answering questions.

Regency DKI was excellent!

Been a real pleasure to deal with. Have been extremely friendly and knowledgeable.

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied with the gentlemen that did the work. I think his name was Brian. I could not believe how clean everything was when he was working. I was impressed and he was very professional.

Recognized Excellence

Recognized Excellence - Everyone on the property did a great job. Brian, the installer, deserves to be recognized. Everyone that helped towards the remediation did a great job.

They're friendly and professional.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their followup and timeliness. They kept my house clean and tidied up behind themselves.

Recognized Excellence

Recognized Excellence - I would like to recognize Mia, the office person and Tasha one of the installers. I dealt with three people and they were all great.

Superior service from start to finish.

Additional Comments

Additional Comments - I wished that my insurance company was as responsive and attentive as DKI, because they have been fantastic.

Regency DKI was very professional and nice. They helped me when I had any questions or concerns.

Absolutely first rate service ! Beyond my expectations... they helped us get through a remediation and reconstruction flawlessly. I couldn’t be more pleased and highly recommend them without reservation. Simply the best!!

I am very happy with their service. They did everything they promised, and they went above and beyond to assist me.

Areas Of Satisfaction

Areas Of Satisfaction - I was happy with the entire process. They kept me informed, and they were easy to get in touch with.

Recognized Excellence

Recognized Excellence - Molena was great at following up with me, and paid great attention to detail.

They are wonderful!

Recognized Excellence

Recognized Excellence - I would like to recognize the man who installed for his exceptional service.

Excellent professionals and strong leadership!

Areas Of Satisfaction

Areas Of Satisfaction - They were highly professional, all of them!

Recognized Excellence

Recognized Excellence - Dave Ramcharan provided exceptional service.

Additional Comments

Additional Comments - They are great people to work with!

All of the people who worked on the house were lovely...The workmanship was inadequate, amateurish and completely unsatisfactory. Had my husband not been ill at the time we would never have signed off on the job. He passed away shortly thereafter. If I ever need to sell the house I would first have to redo almost everything that was done. The paint is already peeling off the walls, closet doors do not close, the small bathroom is a disaster, and on and on.

Areas Of Satisfaction

Areas Of Satisfaction - They were very professional and very informative.

Recognized Excellence

Recognized Excellence - The first guy that brought all the equipment out was really, really good!

Areas Of Satisfaction

Areas Of Satisfaction - The communication was the most satisfying.

Recognized Excellence

Recognized Excellence - Good job team!

They were a pleasure to work with. They show up when they were suppose and I haven't really ever worked with a company, that was so on top of it. We were very, very satisfied!

Areas Of Satisfaction

Areas Of Satisfaction - Everyone coordinated with each other and set up appointments when they said they would.

Areas Of Satisfaction

Areas Of Satisfaction - The project manger has been the most satisfying.

Recognized Excellence

Recognized Excellence - Kevin Losa was great!

Recognized Excellence

Recognized Excellence - Your foreman Alex it was very conscientious

Regency DKI had me (the customer) in mind 99.9% of the time. They were super professional extremely nice and courteous. The staff was responsive and fantastic. They made a bad situation better quickly.

Areas Of Satisfaction

Areas Of Satisfaction - professional and courteous, constantly staying in touch with us.

I have no idea.