My wife and I own a home that is 38 years old. We bought the house 10 years ago. The original windows were aluminum double pane. They had lost their seal and most did not open properly. We have owned 4 different houses over the years, but this is the first time we wanted to change out the old windows in a house. We decided to use Relief Windows and contracted with them to supply and install 22 vinyl, double hung, double pain glass windows. Our appointment with Aaron, the sales rep, was a very positive experience. Aaron was on time, answered all of our questions, helped us decide on the type of windows that would be best for our home, described the financing approach, and was in general not in a hurry and did not push the sale. Between the positive reviews on Relief Windows and a very positive sales experience, we decided to contract with Relief Windows. We were notified when the windows were ready for installation, but my wife and I were out of town so Relief Windows asked us to call when we were ready to schedule installation. A very flexible scheduling process and respectful of our time. We received a text message confirming the installation a couple of days before, then a phone call the day before to confirm once more that installation the next day was still good. The installation crew Lead called when they were on their way, and showed up on time. I'm a retired engineer, and anyone that knows engineers, knows we can be very detailed, and yes sometimes a bit annoying. I typically try not to hire anyone to do work on our house, since I am usually not satisfied with the quality of work, so I usually do what I can myself. I have never had a combination of timeliness, competence, good communication, overall high quality, and a general sense of caring about my property from companies that I have hired to do work for us on our homes. Well, we got all of these from Relief Windows. Starting with the request to walk the Team Lead through the house, listening to my questions and concerns, answering my questions completely to my satisfaction, then getting the crew started. They began by covering the floors at each widow as well as the furniture in the rooms. They also laid drop cloths on the outside of each window. I had asked that they show me the way the window openings were framed once the first single window was removed. The house has a brick veneer with a steel lintel above each window. Some are single windows and some are multiple windows. The largest opening is fifteen feet wide. The Team Lead called me over to see the first window framing once the window was removed. He explained how the house was built and the window openings were framed, and assured me there would be no problems with the larger window openings. They worked all day removing and installing windows, ending the day with caulking inside and out at each window, cleaning all the windows inside and out, and picking up all the drop clothes and furniture coverings, and finished by vacuuming inside and walking the perimeter of the house picking up any final small pieces that may have missed a drop cloth. The installation crew did not leave until 9pm. I am completely satisfied with the product and the installation we received from Relief Windows. A special thank-you to Bruno and his Installation Team. I would not hesitate to recommend Relief Windows to family or friends, and will use them if we decide to replace our doors in the future.
I Highly recommend Relief Windows for both siding and windows. Our sales agent, Mr. Don, went above and beyond to help us with our renovation, giving advice about other parts of the house that needed renovation not requiring siding or windows in addition to spending a lot of time providing a lot of information to help us choose the correct windows. Mr. Don also came back to my house to help me secure a loose door frame. Wow!!! We didn't expect that type of service. Our window crew did a quality job and were professional. Lastly, Mr. Joe, our siding installer was absolutely amazing!! I've dealt with a lot of different contractors, but Mr. Joe sets himself apart. The knowledge, workmanship and pride he takes in the work he does you just cannot find anymore. He took his time and didn't take any short cuts when he faced some challenging areas around my house. He made sure it was professionally installed. It was an absolute pleasure to have him install our Hardi Plank. We were so impressed with the final results of our hardi plank installation. We look forward to doing more business with Relief Windows
If you need windows and doors replaced in your home, I highly recommend Relief Windows. We love our new windows!
We recently had 25 windows (11 are very large) and 1 door replaced. Brandon and his professional staff are definitely customer service driven!
Our sales representative Aaron, was very informed on all products and helped us select what we needed.
The installation was completed in one day. Our crew of 3 got the job done. Kale, Cameron and Blake did most of the work. A member of another crew, Demetrius (D) showed up later in the day to help them wrap things up.
These guys kept the mess to a minimum, and did a great job cleaning up.
We were apprehensive about changing out the windows and as a result put it off a few years. If we would have known how easy Relief Windows made the process, without a doubt we would have replaced them sooner.
Robert and Bernadine
We were very, very satisfied with the windows, the service, and the people who came. They were very impressive.
They were all great, from start to finish.
My installers were very polite and friendly.
they are fast, clean and neat
The installers were wonderful. Everything was incredibly clean which was very important to us with two kids. It was spotless! We had no issues. From meeting in the display office to everything finished was great. They did not fall short of our expectations. Everything on how they said it was going to be is how it went. They would call to schedule measurements, second to confirm and third to install. They were spot on. We are very pleased. I was most satisfied with the installation. Not only keep everything ridiculously clean, they communicated very well. They would say they were going through the side gate and not try to go through the house. Just the level of care at the end as well, making sure nails were hidden or painted over and wiping down the windows.
Aaron, Eric and Anderson were the most professional and courteous representatives I've ever dealt with, excellent representatives of your company.
From start to finish everything was just as advertised. Very satisfied customer.BB
Beautiful windows with professional and punctual service throughout. I am very pleased.
They were professional, fast, used very high-quality material, and were knowledgeable with any questions we had. they were great to work with.
My overall experience with Relief Windows was pleasant and good. The work was done satisfactorily and in a timely manner. I will definitely recommend Relief Windows to friends.
After getting another quote from another unnamed window company, I was blown away by the difference in their professionalism, product knowledge, and demonstration of the product. Relief Windows actually had a sample of the window so that you could see the quality of the product you were getting. The installers work for Relief Windows and are not a third party installer. Two guys removed the windows while two guys installed. They were professional and completed my 24 window replacement in one day. The guys even cleaned the windows and the vacuumed the dust left in my home. I would most definitely recommend Relief Windows to anyone who is replacing windows.
I was very satisfied!
I was very pleased with their service.
The materials and workmanship, was excellent! I couldn’t ask for anything better.
I was very well pleased with them! They did a really good job! I would definitely recommend them! Their price was great!
I was very satisfied with the overall experience. The salesman and installation crew was very professional. I would recommend Relief Windows to family and friends.
They were very professional, on time, polite, and treated me fairly. I would recommend them to anyone. I already do it a lot.
They were very friendly, punctual and I did not have any issues. They cleaned up after themselves.
I was very pleased with the crew, they were professional, worked hard, organized and did not leave a crumb on the ground. They did an exceptional job!
Relief Windows was very professional and I got more than what I paid for! I really enjoyed the experience from beg to end. They have a great product and great service!
Excellent workmanship and product!
I just love my windows! I cannot wait to do the back side of my house.
Extremely professional and friendly
Great job at a great price and very professional handled job
Overall, I was very satisfied with their work and their customer service. I had a little issue, but they were very quick to resolve it. Honestly, I was very satisfied with everything.
They were great.
They did what they said they would do and I appreciate their professionalism.
We're just completely happy with them, and we've been giving a lot of information to friends, so hopefully they'll be in touch soon. We also have their sign outside, still near the road.
They did not caulk it right originally but they did come back and correct and did not charge me a dime until I was satisfied.
So far I've taken off from work twice for the install and still don't have the correct windows that I ordered. With the thought I'll have to take off again to be there the third time combined with the fact I paid more for the units that other comparable bids, I can't help but be reminded how I continue to go backwards based on my decision to go with Relief Windows. The only thing I see working for me as a consumer is the fact that I still have 9 windows in my home that I intended to go with them on also and can now utilize other options based on my experience thus far.
We have been very pleased with our siding. The installation is perfect and we are thrilled with the outcome!
I am completely satisfied! It was awesome.
Staff , and Installers were top notch. WIndow installation was well done
We would recommend Relief Windows to everyone. Before they were scheduled to install our windows our Homeowner Ins wanted us to replace a window in a storage shed. I called Darryl and he came over and put a window in the next day. the next week my other windows were installed.
5
I plan on using them for some more windows on my place also.
I am very satisfied with my experience with Relief Windows, LLC.
Great experience and good products.
They were very efficient and very friendly. They really did an excellent job.
We were totally satisfied. The guys were just wonderful. They were polite. We were very pleased!
They did a great job. We are very pleased.
I found the staff at Relief windows to be very professional and their work was of very high quality. They did a great job ensuring that my home was as clean or cleaner than when they arrived to begin work.
From the beginning Relief Windows was thorough and professional about their business. Very pleased with the overall experience. I will eventually use them again to finish off the test of my home windows.
They did an awesome job for me. They are professional.
Great company and great work.
I was really happy and glad that I chose them.
They did good with the windows and we are satisfied with them.
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