I’m very happy with the end product and the process overall for my roof replacement. It was smooth, no surprises, a 50 year transferable warranty means a lot to me also. And the fact that there a local family owned business and I can contact them if there’s a problem and not have to go through the manufacturer of a shingle or something like that really makes me feel comfortable. Nice work.

My experience with remodeling concept was a wonderful one I would recommend anyone to work with them they are real professionals from start to finish

It was a pleasant experience working with Remodeling Concepts. They are a five-star company to work with.

Great experience from beginning to end at the right price

I would definitely recommend them to a friend.

Overall I am satisfied with my new roof and the quick process to get it installed. Sales and office were always great to deal with and the installation crew from what I can tell so far did a great job. It looks great.

They did an excellent job. The work crew was very organized, neat, clean, and knew what they were doing.

Work was done well within parameters set, and very quickly. Happy to not have to worry about our roof for a long, long time.

I requested to be contacted about getting a free estimate for my roof replacement. I was immediately contacted and received a preliminary estimate quickly. I then scheduled an onsite visit and had the pleasure of working with Russ and his team. They were all professional and great to work with. Russ answered every concern and question I had to my satisfaction. We now have a beautiful new roof. Thank you very much Remodeling Concepts!

They listened, addressed all of my concerns, and performed the work accordingly. I highly recommend them.

They were very responsive. There were a couple of issues that popped up during the job, and they were very responsive and timely.

From sales to installation, I found this company to be professional and knowledgeable. e-mail and calls were responded to promptly. Scheduling and execution of the work took place as promised. The installation crew was very capable and hard working, and completed the project in less than a day even though there were a couple of complications to be dealt with. My wife and I are pleased with the result, and we would use this company again.

Areas For Improvement

Areas For Improvement - They didn't fall short and met my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I was most sastisfied with materials.

They were absolutely excellent. The staff is responsive and professional and I will be using this company again in the future.

Areas Of Satisfaction

Areas Of Satisfaction - I was very impressed with their responsiveness to my questions. Anything I asked they were able to take care of promptly.

Recognized Excellence

Recognized Excellence - Tatiana from the office and Alex the on site foreman were both very professional and responsive. Our salesperson was also helpful in explaining the process.

Additional Comments

Additional Comments - The pricing was fair and I feel like I've gotten a good value, and they stuck to the projected cost.

Recognized Excellence

Recognized Excellence - I would like to recognize Mark and Tonya for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the overall organization and the planning.

Current Referrals

Current Referrals - No, but I have been telling people about Remodeling Concepts.

Recognized Excellence

Recognized Excellence - I would like to recognize the whole crew, Dave, and Tatiana for their exceptional service. Dave and Tatiana were on the ball, and the job took a while, but they were right there.

Additional Comments

Additional Comments - Remodeling Concepts is a very well run company, they do what say they will, and I would use again!

I am happy with the work that they did. They did a great job, at a great price.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with how quickly the job was done and how neat and clean it was.

Recognized Excellence

Recognized Excellence - I would like to recognize Mark for his exceptional service. He was my salesman. He was knowledgeable and very helpful in getting my roof replaced.

Quality Of Materials

Quality Of Materials - Because it is back up by an in ironclad warranty.

Schedule

Schedule - They stuck to a modified schedule. We were delayed due to weather.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the overall look. They did exactly they proposed and it looked it exactly like they told us it would look.

Current Referrals

Current Referrals - I don't know anyone personally but we will be calling them for a kitchen remodel we will be doing in the couple of years. We will be happy to offer them opportunity to bid on any of the housing projects we have.

Recognized Excellence

Recognized Excellence - I would like to recognize Tatyana Salas. She was an excellent communicator.

Areas Of Satisfaction

Areas Of Satisfaction - They were very professional.

Additional Comments

Additional Comments - They installed a new roof for us.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied everything.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their politeness, timeliness, and ability to get the job done on time.

All and all the roof and new gutter look great.

Areas Of Satisfaction

Areas Of Satisfaction - like the roofing colors offered. Job was completed on time and the clean up was excellent.

Recognized Excellence

Recognized Excellence - The office staff.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with everything.

Overall I am satisfied.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with getting it done on time, how they were professional and worked well together.

Current Referrals

Current Referrals - My mother may be getting some work done and calling them.

Recognized Excellence

Recognized Excellence - I would like to recognize the salesman, he was very nice. Also the crew chief for the roofing.

Additional Comments

Additional Comments - I was pleased with everything for the most part.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the final results.

Recognized Excellence

Recognized Excellence - The only people I dealt with directly was the salesman who did a great job and the on site manager.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the clean up. It was left immaculate.

Additional Comments

Additional Comments - I would highly recommend them and will use them for any future needs.

I was very satisfied with the work.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with their willingness to talk to me.

Recognized Excellence

Recognized Excellence - Everyone was great!

Out of all the estimates I had, they were the best for the quality of materials. They did a really good job of following through, kept informed and I would definitely use them again.

Contractor Knowledge

Contractor Knowledge - They were very good and thoroughly explained everything.

Communication

Communication - The sales rep, project supervisor and the office rep Tatiana kept me informed throughout the project.

Problem Resolution

Problem Resolution - They went above and beyond.

Likely To Recommend

Likely To Recommend - I already have. Out of all the estimates I had, they were the best for the quality of materials. They did a really good job of following through, kept informed and I would definitely use them again.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the communication. The project manager kept me informed schedule by schedule. I left the house and felt comfortable with doing that. He stayed on top of everything and with the materials being delivered.

Recognized Excellence

Recognized Excellence - I would recognize the project supervisor, Chris, and Tatiana, the office person for their exceptional service. Tatiana stayed on top of the schedule and kept me informed even with the weather. Also, I would recognize Mark as well, he explained things well and answered my questions.

Additional Comments

Additional Comments - Everything was fine.

I have done that.

Likely To Recommend

Likely To Recommend - I have done that.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their presentation. The guys who came were very attentive and left everything like it was when they got here.

Current Referrals

Current Referrals - I did give out their cards but I don't want to share any personal information.

Recognized Excellence

Recognized Excellence - I would like to recognize the young man who showed me everything and the people who surveyed the roof.

RC did an excellent job. The quality of the work and the materials were at 100 percent satisfactory.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with all aspect of the job. They provide a quality job well done. I am very pleased with the work.

Recognized Excellence

Recognized Excellence - I would like to recognize the project manager and the onsite project manager for their exceptional service.

I got more than I asked for.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the roof. It was excellent and they did everything like they said they would.

Recognized Excellence

Recognized Excellence - I would like to recognize Rich.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with the workmanship.

I am very satisfied with their work.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with everything. It was a great experience.

Recognized Excellence

Recognized Excellence - I would like to recognize the foreman who ran my job for his exceptional service.

I am 100 percent satisfied with the work they did.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with where they put windows in the front of my house. Especially the big window, it looks really nice.

Recognized Excellence

Recognized Excellence - I would like to recognize the whole company themselves.

Additional Comments

Additional Comments - I am very satisfied.

Installation Crew

Installation Crew - This is a 4-plus!

Quality Of Workmanship

Quality Of Workmanship - This is a 4-plus-plus-plus!

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the product, all the people, the installation, and the top-quality organization. It was a superb job!

Recognized Excellence

Recognized Excellence - Mark, the sales rep, and Lee, the installation foreman, were super guys!

Additional Comments

Additional Comments - Everything was great!

Additional Comments

Additional Comments - i have recommended you to family n friends and more.

They did exactly what they set out to do. I felt the price was fair. I had a checklist and they did every single item on that checklist.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the running of the job. The foreman was excellent and kept everything moving.

Recognized Excellence

Recognized Excellence - I would recognize the foreman, Gene for exceptional service.

Additional Comments

Additional Comments - The owner was knowledgebale and forthright. He gave me a good price and addressed each item I requested.

Problem Resolution

Problem Resolution - I didn't have any problems.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with Remodeling Concepts because it was quick and painless.

I am a knowledgable consumer with a background in construction. Remodeling concepts met their agreed upon performance, and the workmanship was excellent. They were always on time and they cleaned up my property thoroughly after the project.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied by the workmanship, cooperation, and they did the work as agreed and exceeded my expectations in a number of areas. They were also very kind to my property.

Recognized Excellence

Recognized Excellence - I would like to recognize all three crews that worked here, the crew that worked on the roof, siding, and the carpenter that replaced my double doors.

Additional Comments

Additional Comments - Their customer service was polite, responsive, and timely. Tatiana was my point of contact, Joe was my sales guy and they were all great.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied that they handled the job well and were on time.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied in all aspects. I think I got a bargain quality work.

Recognized Excellence

Recognized Excellence - I would like to recognize Mark, Tatiana and the workers.

Additional Comments

Additional Comments - I am very happy with everything. I plan on using them on further projects.

We were very pleased with Remodeling Concepts from beginning to end, I highly recommend the salesman.

Problem Resolution

Problem Resolution - I have had no problems.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the salesman and the professional service.

Recognized Excellence

Recognized Excellence - I would like to recognize the three George' for their exception service.

Additional Comments

Additional Comments - Very pleased with the project, the house looks great.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the knowledge of the salesperson.

Recognized Excellence

Recognized Excellence - I would like to recognize Joe Daily.

Additional Comments

Additional Comments - We were very pleased!

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied that they are extremely professional and very responsive to any issues that arose.

Recognized Excellence

Recognized Excellence - I would like to recognize Tatiana for exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied in all areas.

Current Referrals

Current Referrals - I have already recommended Remodeling Concepts to two people.

Recognized Excellence

Recognized Excellence - The salesman, I believe his name is Mark, should be recognized for his exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the salesman explaining what they were going to do and how they were going to do it. I was satisfied with the customer service and the gentleman that showed up at the job site.

Recognized Excellence

Recognized Excellence - I'd like to recognize Mark Lopergolo and Jean.

Areas Of Satisfaction

Areas Of Satisfaction - They did a nice job on the roof.

Current Referrals

Current Referrals - I gave their name to my next door neighbor

Recognized Excellence

Recognized Excellence - I would like to recognize Mark.

Remodeling Concepts was not the cheapest, but it also was not the most expensive. I chose them based on professionalism and quality of materials.

Areas Of Satisfaction

Areas Of Satisfaction - The time frame was good and my foreman was very knowledgeable.

Recognized Excellence

Recognized Excellence - Mark, he was very knowledgeable and professional.