Jeff and the rest of the team have always been quick to respond. Everyone has been courteous and honest. The workmanship is of high quality. I would highly recommend the Renewable Energy Design Group to anyone considering solar panels and systems.
100% would recommend RED Group.
This is my second home with solar roof from Renewable Energy Design Group. If I happen to move in an area served by Renewable Energy Design Group, I will give them business for the third time as well! Do I need to say anything more?
everyone was friendly, knowledgeable, and willing to answer questions. system is very impressive.
This is the second time I hired Renewable Energy Design Group to install rooftop solar on my new house. The system on my old house is doing great and looking forward to longevity and production on this new system as well!
I already have to Scott Kolb, and he has chosen RED Group!
From quote to install, the process was seamless and surprisingly straightforward. While my gutters might've appreciated a bit less roughing up, the end product is everything we could have hoped for.
Areas Of Satisfaction - I was most satisfied with the product quality and interface with any questions. They were prompt and helped me understand everything easily.
They were very professional. The workmanship, quality of materials, and quality of the installation was outstanding!
Good estimate on installation and savings. Reliable personal. Good value.
I asked all kinds of questions, day and night. They answered them all quickly. Everything went smoothly and as expected. All of the construction workers were polite and professional. They worked quickly and cleaned up before leaving. We love our new solar system and plan to add a 2nd system on our garage/apartment, which is on a separate meter, very soon.
After obtaining several quotes form other companies I was not happy with the information and knowledge of those companies. One felt like a snake oil salesman, the other was just doing a job and later I found the company was known as a 'rebate chaser',then we met Melvin form RED group. He showed up in an electric car, app on his phone showing us his homes production, and then contacting his partner who lives near by to see if he would mind us running by and seeing his home and it's set up. He has done everything for us in regards to paper work and filing and meeting all times lines. I have forwarded emails from Duke and he has told what they mean or if I needed to do anything. It has really been seamless. I look forward to our tax break and hopeful for our rebate from Duke. This group is local and amazing and their price was exactly on point with the other two that I didn't trust as far as I could throw them. Thanks again for everything.
The best part about using RED Group was they are local and are able to address and resolve any concerns quickly. They made a process that seems very complex and overwhelming feel very doable and realistic. We met with three companies before deciding to use RED Group, and we are very pleased thus far with everything.
Areas Of Satisfaction - Communication and responses to questions were prompt and professional.
Recognized Excellence - All
Highly recommend. We had a positive experience from beginning to end.
Excellent work! Couldn't be more satisfied.
They are very knowledgable with a good price point.
Everything was great - from design to installation. I was nervous as there seem to be lesser quality contractors but these guys are the real deal.
I am extremely happy with RedGroup, they just finished installing an 11.025kW system for me. I had requested quotes from 3 different companies. RedGroup was the most upfront about the actual costs. In the end RedGroup was also the lowest price and offered an excellent warranty to go with it. I found that Jeff was very easy to talk to and I never felt like I was dealing with a salesman. I discussed different panel options, inverter options, panel installation options, and conduit run options. I would absolutely recommend RedGroup to anyone interested in solar.
RED was very easy to work with and the project went very well. I enjoyed seeing the install process and talking with the crew. The solar system is up and running and putting out quite a lot of power. Thanks to Melvin, Christian, Brandon and all the others. I feel that I made the right decision going with them.
I couldn't be happier with the work done by Renewable Energy Design Group. They were with me every step of the way and are always super communicative. The price was very competitive with competitors and the serve provided from the salesperson, to the installers, to the folks in the office is second to none. Truly an exceptional company and I wouldn't recommend anyone going with anyone else if they were looking to install solar on their home. A+ in all areas.
The Renewable Energy Design Group staff and crew are excellent!
Areas Of Satisfaction - The clarity and transparency of the cost of solar system for residential properties
Recognized Excellence - The whole team.
RED Group goes out of its way to communicate effectively, and totally stands by their work. We've recommended them to several of our friends.
Recognized Excellence - Christian Lofton was terrific. Personally involved with every aspect of the project.
Areas Of Satisfaction - Sales and install were both great. No hard sell or dog and pony show. Facts and figures.
Additional Comments - RED made a complex process very simple. They took the time to do the installation right and they madeThey made the process easy with their professional approach and by taking care of all of the details. Everyone we interacted with was knowledgeable and took responsibility for making certain the job was done right. We shopped around and in the end Choosing RED was obvious. We would recommend the company to anyone interested in installing solar and reducing their footprint for future generations.
The RED Group is a highly professional team and we were pleased from start to finish. Love the panels and the process was easy and RED Group helped me get the rebate.
Very knowledgeable, friendly, and professional. We had 3 companies come to the house, and this company did the best job of aligning the first estimate of the project with the on-site assessment. The other 2 companies said they could do something which they, after site inspection, said that they couldn't do. The other 2 companies also promised only 1/2 to 2/3 of the power generation that this company promised.
Solar energy is a long term investment in your home and you want to make sure it's done well and correctly. Renewable Energy Design Group is a hands-on company staffed by people who believe in their craft. They will happily geek out over kilowatt hours and shade factor, but when they're finished, your roof will be powering your home (and maybe even your car). They also managed all the byzantine interconnection paperwork required by the utilities. RED Group makes it easy to go green.
What a great job, great sales process, great install, and great activation. Everyone we dealt with was friendly, honest, and very knowledgable. Installation happened as they said it would. No surprises at all, which is a great thing!! Keep up the great work!
Everyone on the team was outstanding. Communication was efficient. They provided a lot of great information, and any remaining questions were answered quickly. Their knowledge base of the industry was impressive. It was clear that they enjoy what they do, and they believe in it.
I was thrilled with the job they did.
We interviewed and considered three solar companies for this project. RED was by far the most responsive of the three companies answering our questions, in providing options, helping us understand the process and giving us the system we believe is the best one for our specific purposes. Their installation team was outstanding and we would never hesitate recommending RED.
I couldn't be happier with my experience. RED Group exceeded my expectations and continues to communicate with me to ensure my solar system is functioning properly. I highly recommend them..
Jeff and his Team are great plus they got our solar done faster than expected.
When I was shopping around for Solar companies in the NC area I came across 4 and out of the 4 Renewable Energy were the first to contact me, schedule an estimate, and supplied a final quote the following day. The other 3 did not contact me until days and/or weeks later. The others did not show any interests in my business due to lack of communication. Adam was the staff that came out to evaluate, educate, answer question, and go over in details the report of their proposed system for my energy usage. Adam was always available when I called or text (even on weekends). I was VERY impressed on how Renewal Energy walked me through the process from purchasing, installation, going live, and receiving my Duke Rebate and Tax break. They took care of all the technical paperwork that was needed for Duke Energy and their rebate. The installers were punctual on their start time, where very friendly, informative and did not leave any mess once they were done. The only part that took about 2 weeks was for Duke to come out and switch out my meter in which Renewable Energy has no control over. I must say that this company is very professional and appreciated my business. I plan to use them again once I'm ready to invest in a Battery Bank (I was very impress Adam told me to wait as a better quality Batteries are coming out soon that test indicate are very reliable). I would recommend Renewable Energy to anyone interested in Solar energy that are very professional, informative and looks out for your best interest.
Excellent experience going thru the initial sale process (REDG was very professional and knowledgeable and responsive but not pushy); as an inexperienced buyer of Solar, I appreciated their coaching and patience and the detailed information they provided. The installation process was similarly excellent (everything worked exactly as they described it would) and while we have just started operations (so too early to tell results) I am confident we will yield the economic and environmental benefits anticipated.
Renewable Energy Design Group was absolutely fantastic. I had a representative from the Company here at every stage including inspections. The installers were great to work with, explained exactly what they were doing when I had questions. They cleaned up after themselves, and unlike typical constructions folks none smoked or if they did they didn't throw debris all over the yard. These are the folks you want to use, even got my panels in a week early since I was heading out of town.
Recognized Excellence - Way too many. I would like to say that the lead installer (Brandon I think) was great at keeping everyone on task and getting the job done and clean up as well.
Areas Of Satisfaction - Adam the sales guy was very knowledgeable, I also thought the install team was great and knowledgeable. I appreciated that Christian came out and checked on progress and did a walk through at the end.
Recognized Excellence - The electrician, he was very understanding of how I wanted things and did them exactly how we talked about it. Also having to crawl through some tight spaces to have things done the right way, instead of the easy way!
Additional Comments - Great job, folks. I enjoyed working with you all.
Areas Of Satisfaction - Responsiveness and documentation during the sales process was superb. The pricing was very competitive. The responsiveness to issues and questions is outstanding.
Areas Of Satisfaction - I was satisfied very thorough job they did on the installation. They inspected it themselves before the county inspector came out.
Recognized Excellence - I would like to recognize Christian. He did a great job.
They have been one of the few companies I've dealt with, where I have absolutely no issues with the communication, work, or the value. There was nothing I could have found fault with. The crew was excellent, as well as the sales representative, and everybody was good to deal with, so I have no complaints what so ever. They did a great job!
Areas For Improvement - I have had no complaints or concerns. You're one of the few companies I have ever dealt with, where I didn't have any complaints.
Areas Of Satisfaction - I'm satisfied with the results, the savings, and the workmanship of the crew. The installers were very knowledgeable, did the work in one day, and the sales representative was very knowledgeable about the energy usage. Also, the computer application you provide is excellent. It helps to keep track of daily usage.
Current Referrals - Everyone has looked at the work and had some questions. But I have your contact information to give them if they're interested.
Recognized Excellence - Adam, Melvin, and the installers were great guys!
Additional Comments - I thought you went above and beyond with a door on a panel, that had a blemish, but you came back to replace it and showed me that you really pay attention to the details.
Renewable Energy was great to work with. They took care of everything to include the paperwork to the energy company I use. Very efficient and organized. I would recommend them to anyone!
Areas Of Satisfaction - Really satisfied with all of the areas. They kept me informed and steered me to what was needed from me.
Recognized Excellence - They were all exceptional!
A great company to work with on my solar project. They are honest about what you can expect from your system. Every aspect is explained and easy to understand. R.E.D. group handles all required paperwork and permits with no problems. A worry free process from start to finish.
Sales Knowledge - answered all questions honestly.
Communication - response to phone calls and e-mails are always quick.
Likely To Recommend - I will definitely recommend. A great company to work with on my solar project. They are honest about what you can expect from your system. Every aspect is explained and easy to understand. R.E.D. group handles all required paperwork and permits with no problems. A worry free process from start to finish.
Areas For Improvement - none
Areas Of Satisfaction - No sales pressure. Communication is always quick and honest. Installation was fast and clean.
Areas Of Satisfaction - I was most satisfied with their communication.
Recognized Excellence - The entire crew was great, everyone I talked to was amazing. Adam the salesperson was great.
Second job they have done for us. Great group of people. Very professional.
Renewable Energy Design Group is an outstanding company and I highly recommend them. I could not be more pleased. They have a great deal of integrity and were very easy to work with.
Areas Of Satisfaction - I was most satisfied with their honesty and timeliness.
Additional Comments - I am already highly recommending Renewable Energy Design Group to all of my friends and family. Keep up the good work.
I was extremely pleased with every aspect of the experience. Our system is functioning as expected.
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