Very good results overall, respecting the timing and delivering a high-quality product. There were some points that could have been better defined on the scope to deliver specific functionalities better that are listed further below.
great job
There was good transparency and planning. The end result is what we were looking for.
Garman Builders provided me with a project time line prior to the project start date and stayed on schedule the entire time despite supply chain shortages and actually completed the build a week earlier then projected. The Garman staff was very helpful and made the build a positive experience from our first meeting, through the design and selections process, and through every step of the teardown / rebuild process. Their contractors all were detail oriented and the build turned out beautiful. I spent time each day on site during the build and the site project manager was always friendly and knowledgeable & willing to answer all my questions and listen to any concerns or last minute changes as the build progressed. Overall working with Garman Builders has taken something as stressful as loosing my home to a house fire and turned it into an extremely positive experience.Thanks goes out to all the Garman Builder staff!
We love the work done by Renovations by Garman! The end result is beautiful and the process was professional and smooth.
I highly recommend Renovations by Garman for your renovation needs.
Renovations by Garman's work is excellent. They are top-notch. Everything they do is beautiful. If there is a mistake or something you don't like, they are more than willing to sit down with you to discuss how they can make it right, in the completion of the project.
Everyone we encountered at and through Garman was professional, knowledgeable, and helpful.
Professional and responsive. Delivered on time.
We would highly recommend using Garman Builders! They did such good work on our addition project and were a pleasure to work with. Shawn's communication throughout the project was amazing. We will definitely be using them again in the future.
High-quality craftsmanship and attention to detail is much appreciated. Project management was excellent.
The finished product is beautiful. We are very happy with it.
I am very impressed with them. I mostly worked with Mike. I was very impressed with him.
While we were generally happy with the outcome of our project the process was less than ideal. There were many delays and there are still items left undone from our punch list. The yard was seeded much later than we were originally told despite several reminders from us (it was seeded mid October) and as a result it doesn't seem to be growing very well. Our project manager was friendly and we liked him but communicate was poor, especially toward the end of the project. Between poor communication and even further delays in the project the cleaner that we hired on our own to do a final clean/pre move in clean ended up coming to clean but there was still work being done so... we moved in to a dirty house and wasted our money on a pre-move clean. We are STILL picking up nails, screws, and scrap medal outside despite pointing them out to the project manager multiple times. One time we came to check on the progress and the back door had been left open and an animal had gotten into our home. Our driveway gate was left open several times during the renovations and we ended up with several random vehicles showing up on our driveway cam at odd hours of the night AND someone took our antique jeep for a joy ride at some point during this project. My father is a project manager for a building company in another state so we had him out several times to check on our project but when we took his concerns to the project manager we often felt like we were a hassle or being brushed off. We tried to be gracious and understanding throughout this process and feel like we were taken advantage of.
They work hard to achieve the end goal that I am looking for.
We had a major renovation of our home that took many different trades to complete. Renovations by Garman handled the project professionally and timely so that our home now has that WOW effect that we desired.
They were very professional and there was great communication throughout the process. They provided an amazing product.
The job was done to schedule and everything was completed with the highest quality. A year in and we have not had a single issue that has affected our living space. Job very well done.
We can't be more please with the overall outcome of this project. From our initial meetings with Mike Martin accommodating to our schedule all the way to Anderson's impeccable attention to detail, we would highly recommend Renovations by Garman!
The staff is really good to work with. They're attentive.
Renovation by Garman did not earn my recommendation.
Overall, disappointed. Chose Garman due to their large presence in our area for many years and that, according to the design specialist, our project would not be a "fill-in" project. While completely understanding the challenges covid-19 presents, it appeared that The Garman Group took on more projects then they had the manpower for. This caused all of the delays and confusion as to who was coming and when. Our on site supervisor was good but felt like he too was spread too thin. Very poor communication between finance, design specialist and the building group. The end result workmanship was ok but badly off schedule and required way too much effort on our part to get answers. Billing was about the only thing that held to the schedule and was ahead of the work actually being completed.
They do a very thorough job and we are looking forward to continue to work with them.
They did a nice job, they met expectations, and they followed up. It was done professionally and nicely, and it was done within the timeframe.
Renovations by Garman has a solid team in place and will make every effort to ensure your dream project exceeds your expectations!
Our basement room project couldn't have gone any more smoothly. It is beautiful and a great addition to our home.Renovations by Garman helped to create a lovely, large room that meets all our needs with quality workmanship and design. We are very pleased!
Lead Source - Garman built our quality home several years ago.
Additional Comments - We're very pleased so far with our basement project. Thanks!
It's a great company, small local business that really cares about customers and they work in a timely, efficient manner and deliver a high-quality product.
Areas Of Satisfaction - I was most satisfied with the day to day communications with the contractors. They were really great.
Additional Comments - I would like to note that the subcontractor of Garman do a wonderful job of cleaning up your home and making it look like they were never there.
Additional Comments - I have been incredibly happy with them. Everything is very well organized and the quality is very good.
Expected Completion - Weather conditions caused the delays
Building Concerns - 1) Weather dragging out the project, which it did. Garman promised to finish the project even in freezing weather, which they did!2) Cost - Garman redesigned part of the project to fit it within our budget
Areas Of Satisfaction - The design was exceptional, and the professionalism and work ethic of the employees made everything seamless.
Recognized Excellence - Fred Heim for his amazing design and exceptional communication. Shawn Hess for his work ethic, communication, and keeping our project moving forward smoothly to the end.
Lead Source - Used them on three prior renovation projects
Areas Of Satisfaction - This was our fourth project with Garmen and the level of professionalism stayed high for each one. Great firm to work with.
Recognized Excellence - Jannelle is great to work with helping to design and Doug is a great person on site in making sure everyone is doing their job.
Professional and honest!
In my opinion, I would look elsewhere. I can not recommend Garman.
Thanks for taking care of our home!
Building Concerns - We wanted our basement renovation when finished to blend with the rest of our rustic log house. RBG did a great job of taking elements from the main living area of the house and echoing them to provide a seamless transition to the renovated basement area.
Areas Of Satisfaction - We appreciated the quick response to our initial inquiry and the promptness in getting a plan and estimate. We were pleased with the professionalism and courtesy of the employees and subcontractors. We also appreciated the ease with which we could make changes as the project progressed.
Recognized Excellence - Shawn Hess was wonderful to work with, keeping us informed, asking our preferences on even the smallest details, quick to answer any questions, and checking in daily with the workmen on site.
Garman did outstanding work on our home. Stayed on schedule, high quality work, ensured everything was completed to our satisfaction, and provided nice design help. I would definitely recommend asking them for a proposal if you're looking to renovate.
It was a good experience. I'm glad I did it. I'm proud when people come by.
THEY ARE AMAZING!!!!!! We wish we could go back in time, and have only used them for all of our projects!!
Lead Source - They are the contractor that built the development where I am living right now.
Customer Suggestion - More detailed contracts with cost factors.
Garman was great to work with. Very professional, terrific workmanship, and always left the room clean before they left. I would hire them again in a second!
We were extremely happy with the quality of work and how the work was done right on time.
This is my second experience with Renovations by Garman. First a whole house remodel/build and now a business office makeover. They are extremely professional and reliable. Every aspect of the renovation is laid out prior to the start of work and they stick to it. I would recommend Renovations by Garman without reservation.
Lead Source - Local
Recognized Excellence - I would like to recognize Fred, Doug, and Janelle for their exceptional service.
Better Service - I don't have anything negative to say about Renovations by Garman, it was a good experience all the way around.
Past Referral - Yes, I have referred Renovations by Garman to others!
Areas Of Satisfaction - Garman team was great. Friendly, knowledgeable.
Areas Of Satisfaction - I was most satisfied with the final product.
Future Needs - I am already working with them on another project that they start in 2 days.
We appreciate the final results of our home, but it was quite a challenge working with a contract with a deadline. Furthermore, Garman needs to be more clear on the materials being that are being bought by the customer and brought on to the property. Based on what stays and what does not stay after the project is done.
Recognized Excellence - I would like to recognize Ben the carpenter for his exceptional service.
Satisfaction - Year - Garman was very responsive with issues that needed to be addressed.
Recognized Excellence - Doug Kauffman is very conscientious and professional. He was right on top of everything with our bathroom remodel. Janelle Goodhart was patient and knowledgeable in helping us make our selections for the bathroom.
Recognized Excellence - Janelle was great to work w on design. Fred sealed the deal for us when he entered the picture and Shawn deserves recognition for his daily patience and responsiveness. I would want Shawn to run my future projects.
Renovations by Garman is flexible, organized and very professional. We are very satisfied with their work and definitely recommend them.
They take others issues in account before mines.