Contractor forged my name and said the job was done and I was not even there so he got his check.

We are perfectly satisfied.

They were wonderful and did the work in one day.

Reroof America Contractors are very easy to work with. They did an exceptional job.

They are all great. Prompt responses on the phone, Joe was beyond great and his integrity sold me, the crew during the install were professional and top notch. I wish I could give them a higher rating because they are the good.

I thought they did a very job.

Reroof America did an excellent job. They came in and dis the job in one day and left my yard clean afterwards.

Reroof America Contractors was excellent. I couldn't believe how fast they got the job done, and they were polite. It was a very hot day, and they endured. I was very pleased.

Installation Crew

Installation Crew - The installation crew was excellent.

Clean & Safe

Clean & Safe - The job site was kept very clean and safe.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied in terms of the initial contact made by JD Strong.

Recognized Excellence

Recognized Excellence - I would like to recognize JD Strong for his exceptional service, he was great.

Areas Of Satisfaction

Areas Of Satisfaction - I think the efficiency that they worked at and the appearance of the job, the quality of the singles as well, was all very good.

Current Referrals

Current Referrals - I would recommend them if anyone asked.

Recognized Excellence

Recognized Excellence - Phillip Strong did a great job.

Additional Comments

Additional Comments - I thought the job was done in an excellent manner overall, and I am pleased with the result.

Additional Comments

Additional Comments - We were very pleased with the work.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the timing. Reroof America Contractors were fantastic. They got the project done within 2 to 3 days.

Recognized Excellence

Recognized Excellence - I would like to recognize Philip Strong for his exceptional service. He was fantastic.

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied with the ease in working with the insurance company.

Recognized Excellence

Recognized Excellence - Terrell was good.

Areas Of Satisfaction

Areas Of Satisfaction - Both Joe and the office person were nice to work with

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the short amount of time tit took for the completion of the project.

Installation Crew

Installation Crew - They did a really great job.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their timeliness and doing what they said they would.

Recognized Excellence

Recognized Excellence - I would like to recognize Keith.

Additional Comments

Additional Comments - I appreciate the work they have done.

Areas Of Satisfaction

Areas Of Satisfaction - Brad's patience and thoroughness in explaining the claims and what was covered.

I was very pleased with Reroof America Contractors and I would work with them again.

Problem Resolution

Problem Resolution - There were no issues.

Areas Of Satisfaction

Areas Of Satisfaction - Reroof America Contractors was very professional and the job sight was clean when they were done.

Current Referrals

Current Referrals - I don't know anyone interested right now, but when the next storm comes through I will make plenty of referrals.

Recognized Excellence

Recognized Excellence - Carol did a good job.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the workmanship. There were no problems with the finished work. They did a better job then I thought they would.

Recognized Excellence

Recognized Excellence - Cristina did very well when replying to me via email or returning phone calls.

Additional Comments

Additional Comments - There have been no leaks when it rains so I am very happy about that.

Areas For Improvement

Areas For Improvement - I have no complaints.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with everything.

Areas Of Satisfaction

Areas Of Satisfaction - The crew did a great job cleaning up the job site.

Recognized Excellence

Recognized Excellence - Joe Masters was very knowledgable and professional. He answered all our questions and kept us informed every step of the way.

The salesman that I initially spoke with was knowledgeable and very professional. Also, everything was done exactly as the salesman promised and I am satisfied with the company.

Areas Of Satisfaction

Areas Of Satisfaction - I am satisfied that Reroof America Contractors honored their word and did as they promised.

Recognized Excellence

Recognized Excellence - Everyone involved provided exceptional service and everything was kept clean.

I would hire Reroof America again. I had two roofs and two sets of gutters installed. The workmen are very efficient and provide quality service.

Installation Crew

Installation Crew - They were very, very good.

Clean & Safe

Clean & Safe - They were absolutely superior to any other contractor that I worked with. They came in, did the work, and were gone. It was amazing.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the actual work done. The workmen were efficient and polite.

Recognized Excellence

Recognized Excellence - Joe Masters really did an excellent job. He went out of his way for us on a number of occasions.

They were recommended by my insurance company. An exceptional job from start to finish: helpful, on time, great price and product. I won't go to or recommend anyone else!!

Areas For Improvement

Areas For Improvement - None: an excellent job!

Areas Of Satisfaction

Areas Of Satisfaction - All; professional, knowledgeable, great result!

Recognized Excellence

Recognized Excellence - Mitch Wilbanks: knows what he's talking about, personable, professional. I can't recall a better experience than working with him!!

Recognized Excellence

Recognized Excellence - Mitch Wilbanks did an excellent job in making everything happen on schedule and of top quality

Areas Of Satisfaction

Areas Of Satisfaction - They did exactly what they said they were going to do, when they said it would be done. Several townhomes in my complex were done by other contractors. Most took multiple days to do the job even though their roof was smaller, and stored materials on site while the job was done. Reroof brought all materials and completed the job the same day. Area was left clean.

Recognized Excellence

Recognized Excellence - Stephen was very good, knowledgeable, professional, and helpful.

Areas Of Satisfaction

Areas Of Satisfaction - Nice roof

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with how fast they did the project, and how well they kept the surrounding areas cleaned and picked up.

Recognized Excellence

Recognized Excellence - I would like to recognize Dave Erickson, our project manager, for his exceptional service. He is the one that came out and told us about the company and did the estimating for us.

Additional Comments

Additional Comments - We were very happy with the job.

Sales Knowledge

Sales Knowledge - Dave was excellent.

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied with the shingles and siding.

I was very happy with the job they did. They did it really fast and it looks very nice. When I look at the roof, I think about what a nice job they did. I told them I was very satisfied with the job and I would highly recommend them.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied because they did great job.

Recognized Excellence

Recognized Excellence - I would like to recognize all the roofers. They did a good job. The lead roofer helped me pick out everything regarding the roof, even the color. He was a good man (I'm sorry I can't remember his name, only that it started with a K).

Areas For Improvement

Areas For Improvement - Well pleased no complaints.

Areas Of Satisfaction

Areas Of Satisfaction - The work crew & Terrell Shobe

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their timeliness and product. They fulfilled our expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied that Reroof America were knowledgeable and helped us figure out where to spend the insurance money. They also helped us with a few other things.

Areas Of Satisfaction

Areas Of Satisfaction - Dave Erickson was exceptional. He did a great job as salesman. He communicated with me well and returned all my phone calls. I give him 99 percent of the credit for this job going smoothly. And his colleague, Bill Rittenour, was equally as responsive.

Areas Of Satisfaction

Areas Of Satisfaction - The whole customer service process.

Current Referrals

Current Referrals - Not off hand but I have recommended them to a couple of people.

Recognized Excellence

Recognized Excellence - Bill went above and beyond to make sure everything was taken care of. Excellent experience with Bill.

Additional Comments

Additional Comments - I'm just very pleased with everything.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied by the way that they walked me through, explaining everything that was going to happen in detail. They delivered everything to me in exactly the way that they promised.

Current Referrals

Current Referrals - I have already recommended the GAF product line that they use to others.

Recognized Excellence

Recognized Excellence - Terrell, the salesperson. He was absolutely fantastic. He was very personable, professional, and he answered every question that I had. It was an absolutely great experience which does not happen often when dealing with contractors. Typically what happens is that I find out I can do the job better than they can (and for less money). That was not the case this time.

Areas Of Satisfaction

Areas Of Satisfaction - The job that they did and everything is in good shape.

Recognized Excellence

Recognized Excellence - The head of the company was very nice.

Areas For Improvement

Areas For Improvement - I was not satisfied with the professionalism of Reroof America Contractors.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the promptness of Reroof America Contractors.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the office staff, they were pleasant, enjoyable and positive. I also appreciated that once the manager was aware of the problems I encountered, he made every effort to make everything right with me.

Recognized Excellence

Recognized Excellence - I would like to recognize the two ladies from the office for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied that it was done in an fairly timely manner.

I do not think Reroof America Contractors can be beat. No one can beat their quality, performance, and professionalism. I would highly recommend them to anyone.

Sales Knowledge

Sales Knowledge - He did a wonderful job.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the work, timeframe, and their communication. Our house has been warmer in the winter, and cooler in the summer.

Recognized Excellence

Recognized Excellence - I would like to recognize Phillip. He was superb.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with how easy it was to talk to my salesperson, he was very nice.

Recognized Excellence

Recognized Excellence - I would like to recognize the salesperson, Terrell, for his exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - Very timely service. Crew very considerate of family while job was being performed.

Areas Of Satisfaction

Areas Of Satisfaction - I was most happy with the clean up after the job, they made sure to clean up after their mistakes and mess. The gutter crew had dropped nails into my A/C unit and they had to take apart the unit to get them out. I was glad they took the extra time to do that.

Recognized Excellence

Recognized Excellence - Danny and his brother did an outstanding job.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the speed of the installation. They sent enough people to do the job. Their follow up to our issues was great.

Recognized Excellence

Recognized Excellence - I would like to recognize the woman in reception. The rest of them were all good.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the total cost of the project by Reroof America Contractors.

Recognized Excellence

Recognized Excellence - I would like to recognize my sales representative, John Munson, for his exceptional service on my project.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied that Reroof America Contractors finished on time.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the timeliness and professionalism.

Areas Of Satisfaction

Areas Of Satisfaction - Brian was excellent . I would recommend him to anyone!

Recognized Excellence

Recognized Excellence - We are currently stationed in Germany and the house is in OK. Phillip did a great job staying in touch with us about the work on the house. He followed up immediately when there was a question if something was finished or not.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied that the work was completed quickly. The crew was organized and cleaned up well.

Recognized Excellence

Recognized Excellence - I would like to recognize the woman who was responsible for my account, Bonnie Maxon. She was very kind and helpful. She quickly returned my calls and was able to put Jeff in touch with me.