On time and very professional installation. Top quality materials.
I overpaid way too much for what I received which was 2 posts and a rail. Was quoted for one job which included concrete cutting, new railings but only needed a new handrail. I paid 1/2 the expenses up front to secure work, then the job changed drastically and had to pay the remainder. If you use this company be very aware of what the scope of the job is and make sure any changes are clearly stated.
Other companies had no interest in doing a glass railing -- ResCom was able to do what we wanted.
The initial meeting with the sales rep went well, but the installation was a little bumpy: confusion over start date and incorrect materials were sent with the installer. There were many metal shavings left on the sight. The design of the underside of the stair railing has exposed metal edges; depending on how the stair rail is gripped, a hand holding the railing could be cut.
Our finished patio cover is terrific, as were the Project Management and work crew on our project.
Quality work done.
They showed up do to a cancellation to complete the job earlier than estimated and completed the job timely and it works well!
Great quality work and communication.
Things moved a little slow at first getting through the waiting period of having other folks in front of you and getting the plans drawn up but that's how you always judge a good company if they're very busy the obviously they're doing a lot of things right. We chose the white over the smoked roofing we were advised that it might be brighter but I'm here to tell you it's a little warm and you also need to almost wear sunglasses certain times of the day under their LOL. But in the winter that will be welcome. There was also some confusion over what some of the materials actually were but everything worked out for the best and were very very pleased with the outcome. I definitely would recommend them to do your project for a deck roof.
Installation went quickly, and the end product was fully up to expectations.
The service was fine. It was just a bit expensive. I wouldn't give it a 5-star rating because of the expense of the service, but everything else was great.
Evan was right on time and did the job so well! I highly recommend Rescon!
It is still too new, and I am not home a lot.
I thought that hey did excellent work. i am very satisfied.
We are very happy with ResCom Railing. They were great to work with, and very helpful getting our small job scheduled sooner rather than later. The work done was excellent, from installation quality to clean up. And it looks great.
Quality work, somewhat overpriced. For a small residential job the communication/accounting/progress system is alienating and overcomplicated. Customer ends up at two or three removes from any personal assistance.
We have recommended Rescom Railing to many friends because of the great communication, expertise, quality of materials & awesome installation of our cable deck railing project including clean up.
Attention to detail with clear description of all the steps of the process made a difference.
ResCom Railing Systems, LLC was easy to work with, and the quality was fantastic!
They were very easy to work with.
We had an amazing experience using ResCom Railing Systems to replace our interior stair railing. We now have a beautiful modern black railing and the team was great to work with.
The work and material were excellent and all personnel I dealt with were professional and very helpful.
The ResCom team was responsive and proactive about communication, and finding other vendors to support our protect when unexpected issues arose. The final result (railing on our front balcony) looks fantastic and would highly recommend ResCom to others.
They did a good and professional job.
This company has attractive product, is not over priced and the install is well done. Once you get going their communication system is good.
We had a new railing installed on our deck and entry stairs. The finished product is amazing and the installation process was smooth and done early.
We would definitely recommend this company. They are thorough and communicate through the entire process.
there was pretty good followup and communication on the project and installers were flexible
Class act in every aspect from beginning to end
The workmanship of the railing and installation was exceptional!!
It was an excellent experience. I'd recommend them!
I had an excellent experience with Rescom, from estimating process through job completion.
We had a horrible start with ResCom Railing Systems. The workers did a great job, and I am happy with the work, unhappy with the original set-up.
From start to finish there was great communication and professionalism.
Our experience with ResCom was excellent beginning with the pre-project consultation through the installation and now the follow up. Everyone we spoke with and worked with was professional, knowledgeable and friendly. Our project was small, but we were treated as if it were the largest project they had ever done. We actually like our new railings better than we had expected and feel it makes the street
appeal of our home even nicer. We highly recommend giving ResCom a call if you’re considering any type of railing for your home.
Dealings with ResCom they were very professional! We liked the work they did, my wife has mobility problems, so we wanted small railings and after ResCom came to look, we are very happy with the high quality since they took the time to understand our needs.
Seemed expensive, but also the only company that bothers to call me back.
Very pleased with the railings
If I hear anyone needing railings, I will refer for sure.
The two men that came were purely professional and so good!
They did a fantastic job!
The Res-Com team were great from initial consultation through final installation. Dennis, our installer, kept us posted on the schedule and arrived right on time. When a problem with our existing deck framing came up Dennis worked with me to find a resolution for no additional cost or delay, Total install time was 1.5 days, very quick. We can recommend ResCim without reservation.
I appreciated the response on every level. It was quick, thorough and job well done. Thank you.
ResCom Railing Systems was wonderful to work with. Great communication and very prompt service.
Once the work started, Christian did and excellent job even though it was during one of the hot streaks and temps were hard to deal with. The job was done on time and the overall work was very good.
The product is great and the service even better! Really appreciated Dennis... his skills, communication, and all around likability.
I really enjoyed working with Kerri White very helpful.
I Love the system, wish there were better instructions on how to clean the polycarbonate. We went with the sienna wood scalloped ends and it looks very nice.