Resto Tech met every expectation. They were superior in their communication - both in response and initiation. They were friendly and personable.
Very reliable and very detail oriented
They did a great job and always kept their promise. I was very satisfied.
They are a totally irresponsible company. They all threw the ball at each other. There was no accountability. They left their tools at the house and never came back to get them. There are tons of equipment that nobody came to pick it up. I called to tell them that it was still here. They invoiced the insurance company for it. They lied to the insurance company and said that they had done a pack out, but that never happened. We had to do the house ourselves. They left boxes piled up in the house, so it was not accessible at all. My 99-year-old grandmother was left with this huge mess.
Very good quality of work They came to my house on time finish the early
They are good. I appreciate their good work.
Resto Tech serviced my home, and they were very professional, conscientious, and knowledgeable.
Yes, my experience was a really great one. There were a few obstacles but everything was handled in a professional manner. The workmanship was high quality. I felt my concerns were listened to and taken into consideration as we went through the process.
RestoTech handled the repair of my house after a fire. They took care of every detail for me and made the process very easy for my family.
They are a highly professional company, very responsive, and stay on top of the project from beginning to end!
The initial work crew did good job with the mold remediation and then the second crew also did a good job with repairing my bathroom ceiling.
The quality of work was excellent
The job was completed within a reasonable time frame.
I would not recommend them because of the lack of communicaiton. We asked for the estimate quote to see how much it would be a month ago and we still haven't heard from them.
I would recommend all the contractors who we experienced as all being very professional, efficient, amenable to requests and friendly. All performed their tasks very cleanly and left the workspace very clean after each days work.
This company will try to work with you. They will take you through every step of your situation to resolve and rebuild.
They were very professional, my only complaint is the process toke too long to start ..
We were so pleased with the quality of work . We are planning to have our stairs done in the same flooring. Excellent communication between the employer and employees. Work completed in a timely fashion.
I enjoyed working with the staff. I went over there and checked on the staff every day and they were nice, courteous, and finished before the time.
The workmanship and materials were high quality however scheduling and communication was unpredictable and the job took longer than necessary.
After the job was finished they didn't clean and left a mess in the back yard. Someone piled things in the garage and we had to pay someone else to fix the final work and the mess left by Resto Tech.
They did the job in a timely manner and I would recommend them to anybody.
Never. The customer service alone is enough to steer away any business.
I was so overwhelmed with joy with what they did with my home because they went above and beyond. They are all wonderful. They were so kind, and tried very hard to resolve any issues that I had.
It was a relief working with Michael Razmara at Restotech. He made sure work are done on time and good result. He made me and my husband their number one priority. And he will answer and/or return your phone calls, not to mention that our worries, questions and requests to be all with positive responses. I will work with them again and 101% recommended.This also includes their team leaders like Robert in their clean up department and Vicky their moving department.
They were thoroughly and professional while completing the needed work
They had to come back to finish the work after I received cabinets from a different company. I was never sure about the billing but they did finish the work in a satisfactory way.
sean does a fantastic job he did everything he said he would do.
I wish I had called Resto Tech first before anyone else and I wish I had always known about them. They take care of everything and I would have been using them all along.
They were awesome.
They were incredible. They communicated step by step what they were going to do.
there the best did an excellent job we had another company do a previous house issue like this that was a bad expierance not this company they did what they promised on time and did a great cleanup when finished we recommend this company
They did a really good job and my wife is really satisfied.
The project manager and crew were excellent. Couldn't have asked for a better experience.
Living in a hotel for six weeks was rough, however, Resto Tech eased the situation by doing what needed to be done in a professional and timely manner. The techs who handled our acct. were great.
Terrible time management.
They very quick to arrive and communicated to my insurance the necessary information. They were very courteous, professional and helpful in explaining the process. The whole process went more smoothly and less worrisom than I expacted.
Publish the rating maybe the next person can get the damages done better.
Robert was very nice and professional.. He really knows his business... thanks for sending out to our home
The team, especially the younger gentleman, were very professional and courteous. They explained what damage they saw and what the probable plan of action would be. It was particularly warm that day and I had to be forceful with them to accept iced water. They worked continuously until all the furniture was stored. Machines were in place for drying the various areas. Overall, I was highly impressed with their services.
Excellent customer service from start to finish - highly professional!!
Overall, they weren't very professional.
Also the technician, Cesar, was very polite, supportive and always showd up when he said he would. He always put on booties to keep our floors and area rugs clean which we really appreciated:and was very kind in his manner of dealing with our leak problem. He worked well around our schedule as well. We highly recommend this gentleman to continue in this capacity. Ronda was always polite in scheduling the tech and briefing us on next steps in our process. A weakness of this survey is you can't answer or respond to numbers 12 & 13--- SORRY!! It will not accept my typing-- boo hoo!!
So far I have been very happy with the claim.