RMC exceeded my expectations in the quality of work, professionalism, and customer care. I would use them again and I highly recommend them to anyone in need of water restoration care.
Very easy to work with and very professional. Everyone was respectful, prompt and delivered on their promises. They were honest with their findings and I would recommend them 10 out of 10 times.
They did the job fairly efficiently and quickly. They got rid of the mold, which was the primary reason they came. I am still waiting for the area to be restored back to what it was, but overall they did a good job.
I wanted to share my positive experience with the Restoration Mgmt Company (RMC).In April, my home that I had been living in for only 2 months underwent some water issue from the storm. As such, my insurance recommended RMC to mitigate the water damage and RMC eventually came back to clean our home.I had primarily been in contact with Tony Rubio and he was very knowledgeable, empathetic and punctual throughout every interaction. From the moment I spoke with Tony, I felt at ease that he and his team would perform a thorough job to allow my family to safely return back into our home. Although it had been several months since we spoke regarding the scope of work, Tony delivered on what we had discussed and what we were expecting. I appreciate his expertise, timely communication and overall professionalism.I would highly recommend RMC for any needs related to water mitigation issues.
I would most definitely give a thumbs up to anyone in doubt
Restoration Management Company did what they promised they would do.
Restoration Management Company was very respectful and took care of my property in a timely manner. They also left the job site clean and were very courteous.
They do excellent work and work very hard. They do a great job.
They were very good and did an excellent job. I was impressed with how good of a job they did and with all the ladies; they were really good and did a good job. I would highly recommend Restoration Management Company - Hayward.
They were responsive all through as promised and were timely with their service.
They were very courteous, timely, and contacted me regularly to see how things were going.
They are very nice people to work with, and very professional and patient. The details were very clean and no mess. Rick Slaymaker made himself available and listened to me and what I needed. They got the work done on time.
I had outstanding service! The response was immediate. They are very professional. They have great resources and technical knowledge, and they are customer-oriented.
I will use the word respectful. They're very respectful of the homeowner's rights and preferences. That's how I feel about it.
Working with Rick Slaymaker was really great.
I would recommend Restoration Management Company - Hayward.
We had a few minor mishaps here and there, but apart from that, they were pretty good.
They were quick to respond, very professional, and resolved the issue in a timely manner.
Professional company that performed their job well.
When they scheduled an appointment, they were there and very responsive. They kept me informed on everything that was going on. They were very good at keeping me in the loop of what was going. This is a rental property, and they worked with the schedule of my tenants. They did very well.
Mr. Neil Slayback was very nice and helpful.
They did a great job!
Your crew came on a Sunday because I was leaving for a European trip in a couple days. Very professional.
Thank you for cleaning my house.
The support, management team, and the communications were key for the phase they were in. There was a good cadence and frequency of communication.
The on-site foreman was a great person to work with and very professional and courteous. I really enjoyed working with that team.
The project manager was very easy to work with, clear about the process and responsive to phone and text. They did what they said they would do.
Did not like being told the company is concerned or worried about getting paid.
Great service, very responsive, made us feel comfortable with the situation and plans to remedy.
Iris and Ingrid team were very professionally quick and nice to work with
I sincerely hope that none of my friends have to have restoration work done. I honestly don't have anything to compare you guys to, so...maybe? The work got done in a professional manner and that's the most important part.
Top-notch service, storage, and accountability. Best I have ever experienced over five decades of military moves and home restoration needs.
The team was very professional and prompt with their service. They made sure to clean up any mess. I would definitely use them again if needed.
Very helpful and friendly
They did an excellent job of restoring the unit.
The preliminary estimate and work done on the premises was very good except the cleaners forgot to re-attach the light fixtures in the unit of the kitchen below.
They did a great job.
They were very efficient in solving problems.
I was very impressed with the quality and the thoroughness of the service.
It took them way too long to get back to me on getting my stuff back. My insurance company asked for three bids on restoring the furniture. They got one bid and never responded to getting more bids. After a year, I just took my stuff back. I asked to get my stuff back for six months. They had my stuff for 9-10 months. My dining room table and china cabinet were never repaired. Now I'm in the process of having to get it myself and handle it myself. This was supposed to be included in the service.
My crew was on time, sensitive to my white carpet, and very efficient.
The staff was very respectful of me personally as well as my home.
Show up on time. Clean up after work is done.
I would absolutely recommend the RMC to anyone that was in need. The team is professional, timely, communicative and do a wonderful job. Everyone is so nice too which always makes the experience better.
They were professional, polite , and careful. They were thorough and took special care of my home when they did the cleaning and drying.
The workers need to be more careful. They ended up breaking items in the house. Of course, I had damage, but they ended up damaging other items.
The service team members are respect
Rick Slaymaker exemplies true professionalism and he knows his stuff. Salvador Valdez and his crew got the job done. I wish they’d do our restorations and rebuilding.
They have great reliable service.
They came in quickly and did the job really fast.
I had no problems. They came early and were so nice.