It was the most horrible service I have ever had. There was a leak in my building. They came and started yelling at me in Spanish. They gave me inaccurate instructions. They left standing water. They were supposed to remove it, but they didn't and then charged me an arm and a leg for it.

Luis Garcia is very competent, communitive and knowledgeable. He always kept me informed and finished the work needed quickly.

They found a quick solution to my problem.

The entire team was very professional and great at communicating at every step. They made appropriate adjustments as needed. I am currently recommending Restoration Management Company to someone else.

Luis was very prompt in answering any of my questions, returns my calls as soon as he is available, and walks me through the entire process. Enrique who was on the job, was diligent in answering any of my questions and promptly sending me the info I requested.

Need to learn about the COI Requirement of a Condo HOA.

The man who originally came to look at the damage was careless. It was a rainy day. His shoes were wet and muddy. He walked in my house without protection and stained my white carpet.
The men who worked on the walls were great. They left the house clean and covered all their work with plastic. They were friendly and always on time.

Thus far - Iris and her team have been very good with their work and communication and i would be very likely to recommend them

The workers that were removing the lead based paint, wood frames, and trim, some of them were careless. They destroyed more things around those frames. I had to find contractors to fix that. So far, it has cost me around $10,000.00 to fix that.

The process is slower than I anticipated for the completion of the job.

Best people, best customer service under very very stressful circumstances. Can’t say enough good things of this company!!

The chances of me recommending them are very high. We were having a falling out with another company. Restoration Management Company came recommended by my boss. We went with it and were very pleased.

RMC was extremely professional, thorough, patient, and nice! All you could ask for in a stressful situation.

They were provided by my insurance company (Allstate). I don't have much comparison. But it took more time than I expected to get floors removed.

Very professional

They were really nice. They walked me through everything. I didn't know much about the moisture level. They walked me through that. Throughout the whole process, whenever they needed to use their machine, they showed me what they were looking for, and that was nice of them.

I never received full and complete information at any stage. 1) neither the assessment with information on extent of damage, 2) nor info on the process and steps that would be taken to repair damage, 3) nor nor updates on how long it would take.

Always came when appointments were scheduled

They were prompt and knew what they were doing.

I was very surprised that they were there to talk with us. It was very much appreciated.