They did a good job. I am happy with them.

I am very satisfied with the job they did.

They were great to work with! I would highly recommend them without hesitation!

My fire was November 7th, and the problem is that Restoration Management Company failed to come in and help my home recover by putting the plastic up that was needed for excess debris to come down. That sat for weeks, and I felt it was neglected. The air quality, inside the home because I was sleeping outside of the home in a trailer, could've been improved immediately by having an air scrubber for the area that the electrical fire burned up into the attic, and it was never covered. I feel like for a restoration company that should be first and foremost. I have been in the house trying to clean, and they've been here a few times. They have never even picked up a sponge, a mop, or anything. The problem is that they've taken all my things to "clean them," however, they don't leave you with any surface that any cleaner once they clean. I had two women in a 4'x5' bathroom for 3 hours, going through all of my toiletries, dumping them into bags. They were just carelessly dumping them into bags like any little thing that I had out that was halfway organized, they just dumped it. It was completely upsetting and for them to be in my bathroom for 3 hours, and they didn't even wipe down the mirror. They gave me a stupid excuse of "Oh, that's not included in this part of it. We're just doing the pack out." I just opened a $17,000 bill and a $2,800 bill for the 59 pages of tribial things they documented into pictures from my bathroom. The next morning, I wouldn't even allow them back into my house to go through the rest of the bathroom, the kicthen, or any other places. I cannot even imagine what people go throiugh because the company is not transparent in telling you what to expect as far as charges. I am blown away with how they do things, and I am so unhappy.

It was the most horrible service I have ever had. There was a leak in my building. They came and started yelling at me in Spanish. They gave me inaccurate instructions. They left standing water. They were supposed to remove it, but they didn't and then charged me an arm and a leg for it.

Luis Garcia is very competent, communitive and knowledgeable. He always kept me informed and finished the work needed quickly.

They were very professional, very considerate of my time, and very friendly.

I thought they were great.

They need to listen to their customer. The customer is not the insurance company. I need to be listened to, and I don't care who is paying you. The people did fine. There was just an issue of authority.

The men who came out were very nice, and took care of everything. They watched over me because I am a senior. They were absolutely perfect, and I can't agree with that anymore, and they made everything safe for me.

They workers were excellent and professional. Their supervisor (Tammy) was very efficient and helpful.

Tiffany the project manager was Johnny on the spot. Once they got involved, it kept rolling. The crews that came in were friendly, professional, and thorough.

Employee knowledge regarding items that were burned in a fire was very low. Efficiency when performing restoration work was very low.

They were thorough and efficient.

Restoration Management Company was so quick. It was a Sunday, and they came right out and took care of everything that day. It worked out nice.

I thought that they were very articulate and professional as well as approachable, which was a big help to me since I had never been involved in a water/fire damage situation before. I was impressed.

Excellent communication, staff is polite knowledgeable and very respectful. Dealing with a damaged home is traumatic, but having such a great team made it so much easier for me. Restoration is the best! Highly recommend.

They found a quick solution to my problem.

RMC exceeded my expectations in the quality of work, professionalism, and customer care. I would use them again and I highly recommend them to anyone in need of water restoration care.

Very easy to work with and very professional. Everyone was respectful, prompt and delivered on their promises. They were honest with their findings and I would recommend them 10 out of 10 times.

They did the job fairly efficiently and quickly. They got rid of the mold, which was the primary reason they came. I am still waiting for the area to be restored back to what it was, but overall they did a good job.

They were very fast and courteous. They got it done as quickly as possible.

I wanted to share my positive experience with the Restoration Mgmt Company (RMC).In April, my home that I had been living in for only 2 months underwent some water issue from the storm. As such, my insurance recommended RMC to mitigate the water damage and RMC eventually came back to clean our home.I had primarily been in contact with Tony Rubio and he was very knowledgeable, empathetic and punctual throughout every interaction. From the moment I spoke with Tony, I felt at ease that he and his team would perform a thorough job to allow my family to safely return back into our home. Although it had been several months since we spoke regarding the scope of work, Tony delivered on what we had discussed and what we were expecting. I appreciate his expertise, timely communication and overall professionalism.I would highly recommend RMC for any needs related to water mitigation issues.

I would most definitely give a thumbs up to anyone in doubt

The entire team was very professional and great at communicating at every step. They made appropriate adjustments as needed. I am currently recommending Restoration Management Company to someone else.

Restoration Management Company was very professional, knowledgeable, and friendly.

Everything was good, easy and they were very professional.

I think they did a great job.

Making this short, we were very satisfied with the professionalism, courtesy, and friendliness of your company.,k

I hired your company for mold damage due to a roof water leak. Your company did not address the mold problem but instead requested for an asbestos inspection which was not something that was any concern for us. At that time I was confused and not sure why Chris your manager was requesting am asbestos inspection and I thought it was required for them to be able to do the mold clean up. They ended up billing my insurance over 11K for asbestos clean up and since it was for an empty rental property we did not discover that there was no indication of any clean up done by your company and all mold was still there. We ended up paying out of pocket to get the mold removed/cleaned up. Your manage Chris is not honest and misled us into getting the asbestos testing and cleaned up, when we did not needed that at all. Will not recommend your company or do business with you ever again.

This company was truly amazing, they were awesome. They were professional, friendly, timely, and clean. I have had many contractors at my house and this is the first time I have experienced this type of service.

Restoration Management Company - Los Angeles was outstanding in getting to me very quickly because I was leaving town within two days. They made adjustments to make sure that they immediately came out to work on it over the weekend before I left.

They were very professional, very informative, and they helped me immensely. I had no idea what was going on. They gave me some good advice, they were great. I have nothing bad to say about them. I think they were wonderful.

Luis was very prompt in answering any of my questions, returns my calls as soon as he is available, and walks me through the entire process. Enrique who was on the job, was diligent in answering any of my questions and promptly sending me the info I requested.

Excellent work, excellent service, excellent communication. I couldn’t have been more pleased.

michelle seville of restoration management was understanding & professional about assessing the damage to the property & outlining the steps to remediation. It’s not always clear what is required when a project starts. she was proactive about scheduling to work & returning calls. i realize contractors have a lot their plate and return calls on inquiries is appreciated in making progress on a project. Friendly and helpful. That is especially helpful for a company i have not used before. Courteous but not overly aggressive. Work was performed professionally, thank you!

They were friendly and good. They did their job.

They came and did a good professional job.

The gentleman I worked with name was Nathan. He was wonderful. He explained everything to me so well. He was able to guide me through what the insurance company wanted me to do. When they were deciding what had to be done, he explained it to me so well to where I could understand. The workers were very social. We joked with each other. They were really careful with my home, furniture, and cabinets. I will use them again.

They were efficient!

The Company was thorough, attentive to all concerns, communicated well with all involved and were quick, focused and knowledgeable and efficient. Such a stressful situation but handled very well.

The staff that was here was very courteous and respectful of my home.

Restoration Management Company did what they promised they would do.

It was a good experience. They were easy to work with.

Andrew, the technician, was very proficient and professional.

I have already referred 2 clients to RMC

Everything was performed as promised and on time. The workers were neat and professional. I was fully apprised of what was going on every step of the way.

Luis was excellent.

Very professional, always on time, and explained things really well.

They were very professional and explained everything. That is what I liked the best.