They were very efficient, did a great job, kept me informed as to the progress, and completed the job in a reasonable amount of time.
As a Vietnam Veteran I am old enough to appreciate good customer service, however after paying the required deductible to this company they proceeded to complete unauthorized work above the limits of the insurance poiicy and then placed a lien on my property when i protested the unauthorize actions. They also refused to complete the project which left me with an unfinished bathroom and thousands in debt.
Workmahip was very good. John Beard and his project manager were wonderful to work with and kept everything in order.
All employees were very knowledgeble about their crafts. All work was completed in a timely manner. Also very helpful in giving information concerning what was to be accomblished.
I was very pleased with them.
Awesome
It is because of the long time for us to get the flooring. Four months is a long time to wait for someone to repair my floor. They were good about getting the estimate and showing me the wood flooring, but it was months before they got to it. They were very efficient and capable when they did get here and did a great job. They have had to come back for a scratch in the flooring. There is an area that feels like the floor is going up when you walk on it. The people who did the flooring did a great job. They came right out and tried to fix the situation. I think there might be dips in the flooring where it should have been sanded down.
They did an excellent job.