While things didn't always go exactly right the first time around, the team was incredibly responsive and welcoming of feedback and consistently did what was right by the client. The customer service was incredible. They were responsive especially inclusive of the text, project manager, and everyone all around!
They were very punctual and knowledgeable when given the estimate.
They are easy to work with, and the job was completed as expected!
RestoreCore always answers emails or phone call, even with same-day service. They are always punctual and provide wonderful service.
They always show up, do the job well, and I have never had an issue with them. They make my job a lot easier, that's for sure.
Everyone involved was courteous. They cleaned up, were prompt and on time, and finished in the time frame they said they were going to.
They were quick to get back to me and get someone on sight for the remediation.
RestoreCore did an amazing taking care of my water damage issues.
We did not have a great experience in 2018/2019 but this was much easier.
Damaged items not removed, rug. Nothing put back in place
Timely response, professional and clean service. Great job top to bottom.
They respond quickly to our emergencies and try to resolve issues within 24 hours. I am happy with them!
The response time was phenomenal I would definitely recommend there services.
Quick to respond, efficient and professional. Nadia was fantastic in helping with a difficult situation. On site staff were fantastic very professional
Very client focused service.
I had to finish something myself that I thought was supposed to be included in the quote. I asked questions about it, and I wasn't given any clear answers.
Anthony Morcarski, and especially hands-on Jason and Devon were UNBELIEVABLY fabulous helping restore our sanity and home to working conditions! So professional, thorough, gentle, kind, and caring! They did exceptional work.
Anthony and his team (notably Jason and Dean) were EXCEPTIONAL: thorough, mindful, careful, diligent!
RestoreCore was quick to respond.
They were very responsive. The incident happened over the weekend, and they were able to dispatch someone within two hours of my call.
RestoreCore was great. They were on time on the days they said they were coming. They did a great job and did what they said they were going to do. The people I worked with were courteous and very friendly.
Wonderful people to deal with. Very friendly, prompt, and professional. Highly recommend!
RestoreCore did very good work.
Restorecore responded quickly to my initial call, had a crew out within hours and was extremely progressional throughout the process.
Everyone was professional and attentive. They were responsive to our requests.
I would suggest that each crew that is working should have an English-speaking person onsite during the process to relay any concerns the customer might have.
They did a good job.
Poor follow up, did not respond to emails, didn’t show up as promised
They are the best! Highly recommend.
Being in an emergency flood situation with our basement filling up with water like the Titanic and our household in a panic, almost immediately after talking to Harrison I had heard from Devon that help was on the way. Manny and Javier arrived so fast and made an emergency situation look routine. They were so calm, helpful and professional throughout the process and brought our stress level way down. In the days that followed Javier and his crew Henry and Andrew were incredible and very thorough. We appreciated Javiers constant communication letting us know what was going on at all times, and Devons daily email updates as well. Most of all, my wife and I marveled at the calm demeanor of your whole team throughout the process. Javier walked us through everything, made sure we understood, asked if we had any questions and told us to reach out to him at anytime which put our minds very much at ease. It really went a very long way in a difficult situation and we could not be more grateful!!
The Remediation Department is far better than their Remodeling Department.
Overall very satisfactory
Responsive, professional and customer friendly.
I have just known them for years. That's why I used them.
Restore Core is responsive and professional. I would recommend them for multi-family businesses looking for a positive relationship for restoration services.
So nice on phone and quick response. I was lucky. One of the first to call 9-1-2021
Very easy to work with, prompt response, prompt Proposal, show up when they are supposed to, competitive pricing.
RestoreCore was very responsive to our situation. They were very attentive to our needs and worked with us on fixing our home. They communicated with us effectively and always on time. I would recommend them to family and friends.
Whenever I call RestoreCore they show up promptly and do an excellent job. I have used them numerous times and am very happy with their work.
They are responsible, responsive in a timely fashion, and very professional.
their work is professionally done
Technicians were ill trained. Damaged areas that were unaffected by the initial damage.
I am not satisfied with this company!
They were not truthful. They would email one thing but agree to another thing over the phone. If they did something wrong or broke something, they did not fix it. I took before and after photos and sent them to them for proof of what was done, yet they did not repair them. I asked them to get me in contact with the CEO which did not happen. Jonathan came to help, and I did not agree with what he said however, I finally had to just agree with them, so they would not come back to my house anymore. The 3rd party installer that did my backsplash was awful. It looks like a child installed the tile. It was not straight at all and the supervisor looked at it and said it looked fine. The carpet crew broke my TV and left nails sticking up from the floor that I have to hammer back into the ground, so my children do not step on them. The microwave cannot be opened all the way because they did not measure properly. However, they said I bought the wrong size microwave and said that I measured wrong. The technician approved the microwave right after I bought it, so it was not my fault. The cabinets were done so poorly. They are chipped and peeling off. The nails on the cabinet knobs were installed poorly, so you can see through the cabinet and drawers. When they were trying to fix the roof in my kitchen, I told them to patch it before they installed the cabinets. They went ahead and installed the cabinets without patching the whole roof, then realized they needed to patch the roof, so they took it off then redid it.
Lack of communication on scheduling, timing arrival times and work to be done. The workers would show up and have no idea what they were supposed to do. No project management.
Quality work, good communication
work done well and in a timely fashion. reuben and kevin did a great job. kevin went above and beyond to make sure we were satisfied
RestoreCore was very expedient and thorough with our emergency needs.
The mitigation was executed perfectly. The employees were very courteous and efficient, explaining everything in great detail. Foloow-up was also excellent
RestoreCore is quic to respond to our emergencies and very professional when mitigating and reconstructing our properties