Once we were scheduled they did the job quickly.
Communication - Communicated effectively and often
Areas Of Satisfaction - They did a great job, I would recommend their services to anyone who needs it.
Why Us? - Price and Recommendation
Areas Of Satisfaction - They met my expectations.
Why Us? - I chose RGS Exteriors for their reputation.
Excellent service from start to finish. Great and knowledgeable staff. Every RGS personnel I spoked with was extremely friendly, kind and provided answers to our questions and concerns. Very, very professional!
Sales Knowledge - Walked us through the entire process flawlessly explaining in detail and answering our questions. Excellent presentation and extremely knowledgeable.
Professional & Organized - Professional and organized for lack of better words. RGS definitely impressed and exceeded our expectations.
Communication - RGS kept us very well informed and made the process very simple and concerned free.
Quality Of Materials - Extremely pleased with the material, the way it looks and how well it blends with our home. Extremely pleased.
Quality Of Workmanship - The the installer performed an excellent job. He made the installation of the gutters look effortless and worked non stop during the day despite being a hot summer day. He went over with me on what was to be performed and provided some excellent recommendations changes on certain areas of the installation. When done, the recommended changes and the entire gutter installation looked top of the line workmanship. Kudos to the installer. Exceptional job!
Clean & Safe - The installer kept the entire are clean. He worked very safely and maintained very professional during the entire time. I am very impressed. Very friendly and kind individual. He represented RGS with true commitment and excellence.
Problem Resolution - No problems at all and if there were any, they resolved themselves trough out the process.
Work Done Right - Definitely done right the first time.
Value - Money very well spent!
Areas For Improvement - None that we experienced. The process was extremely easy from start to finish. The entire staff worked effortlessly as a team. Glad to have chosen RGS.
Areas Of Satisfaction - Every step of the way! With special thanks to the installer. RGS went above and beyond our expectations.
Current Referrals - I currently do not but I will definitely recommend RGS to friends and family when the occasion arises.
Recognized Excellence - Josh Wrigth for introducing us to and demonstrating us the process with detailed accuracy of what our project entailed. His knowledge and patience made us feel comfortable and the sense we were being listened in what we wanted. The installer, whose name fails me, I apologize. He did an incredible job. His knowledge, experience and highly valued recommendations made our home gutters turn out extremely exceptional. And Haley for keeping me constantly updated on my scheduled service. Thank you all for an exceptional job and experience.
Why Us? - A friend of mine recommended me to RGS. He too, like me, was extremely satisfied with RGS work and pricing.
Repeat Business - None at this time but I definitely have RGS on my sites should I need additional services.
Additional Comments - Thanks again for a job very well done. Extremely satisfied customer.
Great communication all along the process, letting me know where and when we were on the schedule. Very nice office staff to work with!
Sales Knowledge - Josh went through the whole process with me and explained all the options very clearly!
Professional & Organized - Gage came to the house and was ready to work.... even helping me move things so he could get the work done!! Very knowledgeable and explained how I could help keep the gutters debris free and working and looking great!
Communication - Called or texted every week to keep me posted
Quality Of Materials - Excellent quality and materials, should last the life of the new roof!
Quality Of Workmanship - Gage, did quality work and takes pride in doing a great job
Clean & Safe - Was very conscious of my family being there and kept everything cleaned up as he worked
Problem Resolution - Suggested what I could do to help keep the gutters looking and working efficiently
Value - Great price, we thought it would be so expensive and we put it off for years, wish we knew of RGS's sooner!!
Recognized Excellence - **Haley/office, **Josh/sales, and **Gage/installer
Why Us? - We frequently seen the excellent work and loved the reviews.
I would happily recommend RGS Exteriors to others who are looking for rain gutter improvements. RGS is well organized, thourough, and professional.
Professional & Organized - Each part of the company from sales to installation was very organized and professional.
Communication - RGS kept us up to date throughout the project.
Quality Of Workmanship - The two installers were very efficient and communicative.
Work Done Right - The installation went smoothly.
Areas Of Satisfaction - The salesperson did not try to push additional products or services on us.
Recognized Excellence - I do not remember their names but the two installers did exceptional service.
Why Us? - RGS had the products, services we were looking for and the price was very reasonable.
They were awesome. It was truly a breath of fresh air.
Very Professional well done
Sales Knowledge - Answered all my questions, no pressure!
Professional & Organized - Job well done
Clean & Safe - Picked up after they were done,installers are great
Work Done Right - Installation crew. Very professional
Value - Felt very good about spending my money on this project
Areas Of Satisfaction - Yes they were fast and professional
Why Us? - 5 generations of professionalism
Areas Of Satisfaction - The entire experience was highly professional. They had great communication throughout. Very friendly and very knowledgeable. Great team effort!
Always friendly
It was a small job, but it was done accurately. The workers and employees were courteous.
We have got many compliments from neighbors. I have given their contact details already.
Communication - It completed faster than expected.
Problem Resolution - They went the extra mile.
Areas Of Satisfaction - Workmanship and timing exceeded our expectations.
Recognized Excellence - Quinton provided exceptional service. He went above and beyond.
Why Us? - We looked at a lot of companies. They had the best reviews.
Repeat Business - We are building another house. We will use them for that house.
Additional Comments - They did a great job. We are happy with the job they did.
I left a google review.
Quality Of Materials - The matching of color with previous material was spot on.
Quality Of Workmanship - Gage our installer was excellent. His attention to detail and care was most appreciated and refreshing. His attitude and social skills could not have been better with my 89 year old mother in law and myself.
Clean & Safe - Gages clean up was excellent!
Problem Resolution - There was a point where my expectations for the facia was different than what was delivered. Gage got right on the phone and connected me with the right person and all was addressed in a timely manner.
Work Done Right - Excellent workmanship.
Areas Of Satisfaction - The installation of the rain gutter and facia was the best of class.
Current Referrals - I wish I did, but if I hear of anyone considering new Rain gutters or needing new Rain gutters, I will definitely recommend RGS.
Gutter installation completed very efficiently and cleanly. The installer was very professional and reviewed the job completely before beginning, providing good suggestions on placement of down spouts. Definitely recommend fir service and product quality.
Communication - Consistently touched base on the process of getting the job scheduled and completed.
Areas Of Satisfaction - In all areas from initial contact through job completion.
Recognized Excellence - All team members provided exceptional service. The installer Gage was great!!
Why Us? - Reputation and price
Additional Comments - Great company
We would recommend rgs exteriors to anyone in need of their service.
Areas Of Satisfaction - They made sure our happiness was most important
Additional Comments - We are so grateful and are back to loving the rain again now that it is not coming in our house!
Areas Of Satisfaction - They always communicated well with me! Good follow up! Great quality product! Loved the explanation of the product from Clint!!
Recognized Excellence - Clint Mackay Quinton
Why Us? - The quality of the product with the 10 year warranty, can’t be built. I paid a little more for the product! But the quality is worth it. I love that they have been in am business so long with a 10 year warranty. I don’t feel like they will be out of business when I may need to use my warranty!
Best experience ever…from the sales rep explaining the work needed to be done , weekly updates as to the timeframe, and to the installers… very professional… would highly recommend RGS!!
I was so impressed with the online reviews for RGS Exteriors. I was impressed with Ryan's explanations. I am impressed with the finished product - its attractive look and much improved function over my old gutters.
Sales Knowledge - Ryan was extremely helpful and patient with my questions. He helped me through what for me was a tough process and decision bc money is so tight for me.
Professional & Organized - Felix and his brother did a great job! Bob's crew (and later Bob himself) made sure everything was done right.
Quality Of Materials - YES!
Quality Of Workmanship - VERY IMPRESSED!
Clean & Safe - Yes!
Value - My brother used a different company for a cheaper price, but when I looked at that company's reviews they were not nearly as good. I even researched roofers and gutter installers online to try and educate myself: was RGS worth the $? In the end I chose RGS because I felt the quality they represented was worth paying more. My house is my biggest investment, and I wanted quality gutters. You get what you pay for, ya know?
Recognized Excellence - Ryan, Felix, Bob !!! All three were super communicative and helpful. Experts in their fields.
Why Us? - Online reviews. Also Ryan gave a very knowledgeable presentation. And now that installation is done - the look and quality are obvious!
Areas Of Satisfaction - Quality / Aesthetics
Recognized Excellence - Daniel and his crew were exceptional. Kevin was the Project Manager and he kept things going well. He identified problems with the roof (even though it was not part of the project. it allowed us to get a roofing company on site and avoided many future problems.
The whole process was very good from the initial contact to the installation and the finish.
Sales Knowledge - Brad Evans was very good to work with. He answered all my questions and kept in touch with me.
Communication - I got regular updates on when my project would be started.
Areas Of Satisfaction - The quality of their work was great. Their communication with me was great through the whole process.
Recognized Excellence - Everyone I delt with was very professional and good to work with.
Why Us? - Of the 4 bids that I got, RGS was the not the lowest bid but the confidence of the employees, warranty, products used, and reputation made me go with them.
Though it took them some time to schedule the installation, they performed a fantastic job overall.
First time using them. I found them super organized and operated just like their TV commercial-no fine print and no hassle. I got an update every two weeks while in the queue waiting for installation. Great experience.
I am very pleased with their work. I would recommend RGS Exteriors highly.
Aaron did an excellent job explaining options during the estimate. The installers were polite and professional, and fast!
They were very good on following up with me when the job would be done. They were quick, efficient and took care of us.
Felix and his project manager Kevin did an AWESOME job installing/replacing the fascia on one side of my house. Carport that came down tore it off and they came and installed it so quick and it looks so good! So happy!! The other peeps (Roman? ...sorry, I wasn't sure about the name) at RGS came the following week and also did an AWESOME job on replacing my gutters. I'm so happy and they look so good as well! Excellent work and quality! Thank you soooo much Felix and Kevin and everyone!! I appreciate ya!