We had a great experience. All staff kept in contact with us throughout the process, we have had several neighbors stop and comment on the new look of our home. Several took a picture of the RGS Exteriors sign that was in the yard , We hope some of those neighbors contact RGS for their project , very happy.
I will definitely recommend them when appropriate.
Quality Of Workmanship - Wilson did a great job. He was pleasant and hard working all the time he was here. We enjoyed having him.
Areas Of Satisfaction - Wilson arrived on time and was diligent in his work the entire time he was here.
Current Referrals - Not at this time, but will certainly recommend them when the situation occurs.
Recognized Excellence - Wilson Garcia did the actual work. He was diligent the entire time he was here,
Why Us? - I have seen a few of your trucks out and about. They were always clean and the drivers clean-cut and driving courteously. The tv ads were also well done. They were one of many companies I inquired with who could do what we needed done.
All work was completed in a workman like manner by individuals that cared about what they were doing.
We are very happy with the quality of the gutters and leaf protection system that RGS installed. The Gabriel and Ramil (SP?) were friendly, professional, and did a great job.
Additional Comments - A fantastic experience from the start to the finish. The sales representative Aaron was totally honest and showed tremendous expertise on helping us make decisions. We had several ideas that he talked us out of and suggested things that we were very thankful that we did. The construction from start to finish was fantastic workmanship and tremendous attention to detail. We even had a Vice President Gregg Fisher came out and install our porch overhead so that they could stay on schedule. He did a phenomenal job that is beyond description. The Project Manager, Quinton stayed on top of the project from start to finish. Haley kept us totally informed as to the date and time of the next step. Felix and Xael did the bulk of the work on the siding and Romeo and Gabriel did the gutters. In all cases they asked us what we wanted and made suggestions as to the best way to do it. Their workmanship was all fantastic. Very happy customer Ken & Lorena
Sales Knowledge - He was thorough and explained the work to be done.
Professional & Organized - RGS was friendly but precise and knowledgeable.
Communication - RGS communicated with us through the entire process. They were busy but we knew when to expect them.
Quality Of Workmanship - The installers were clean, efficient, and timely.
Problem Resolution - We had a severe problem with twigs and leaves from neighboring trees. The gutter covers have solved our issues.
Areas Of Satisfaction - Completely satisfied.
Recognized Excellence - I especially appreciated the girl who contacted me each week with updates on when to expect installation.
Additional Comments - No, just another thanks for a job well done.
This is the second time I have used R G S and I have been very satisfied with there work
Why Us? - RGS was my first choice that they came to on the Internet was going to get three quotes, but I was so impressed with everybody and felt as though they were dealing with me fairly.
Additional Comments - I would just like to mention that I am a craftsman and I couldn’t be more pleased with the quality of work that was performed.
I will totally recommend RGS! They are honest, family owned and they do a wonderful job! I am a very satisfied customer and I will be calling them again. I even have friends that dropped by and commented on what a good job they did.
Sales Knowledge - It was because Andrew was so honest and very helpful and forthcoming, that I decided to go with RGS. I am not disappointed at all.
Problem Resolution - They have all been very nice. I've had no problems.
Work Done Right - I'm very pleased with the work.
Areas Of Satisfaction - They kept me informed every 2 weeks and they did a great job on my rain gutters.
Recognized Excellence - Andrew Kinzley was very honest with me and I so appreciate it as I am a single woman. He explained everything very well. I would like to mention the guys that did the job also but I didnt get the chance to get their names. They did a great job and cleaned everything up. I was quite impressed.
Why Us? - Reputation, family owned and the price was right. Mostly how honest they were with me. I had 4 estimates and I'm glad I picked RGS.
Additional Comments - I am a very happy customer! I appreciate the work and how nice everyone is and mostly the honesty. Did a great job! I'm very pleased.
I would recommend RGS Exteriors to my extended family and good friends.
Why Us? - This company was recommended to me by Window World. I have been very happy with their work on my house.
Once we were scheduled they did the job quickly.
Communication - Communicated effectively and often
Areas Of Satisfaction - They did a great job, I would recommend their services to anyone who needs it.
Why Us? - Price and Recommendation
Areas Of Satisfaction - They met my expectations.
Why Us? - I chose RGS Exteriors for their reputation.
Excellent service from start to finish. Great and knowledgeable staff. Every RGS personnel I spoked with was extremely friendly, kind and provided answers to our questions and concerns. Very, very professional!
Sales Knowledge - Walked us through the entire process flawlessly explaining in detail and answering our questions. Excellent presentation and extremely knowledgeable.
Professional & Organized - Professional and organized for lack of better words. RGS definitely impressed and exceeded our expectations.
Communication - RGS kept us very well informed and made the process very simple and concerned free.
Quality Of Materials - Extremely pleased with the material, the way it looks and how well it blends with our home. Extremely pleased.
Quality Of Workmanship - The the installer performed an excellent job. He made the installation of the gutters look effortless and worked non stop during the day despite being a hot summer day. He went over with me on what was to be performed and provided some excellent recommendations changes on certain areas of the installation. When done, the recommended changes and the entire gutter installation looked top of the line workmanship. Kudos to the installer. Exceptional job!
Clean & Safe - The installer kept the entire are clean. He worked very safely and maintained very professional during the entire time. I am very impressed. Very friendly and kind individual. He represented RGS with true commitment and excellence.
Problem Resolution - No problems at all and if there were any, they resolved themselves trough out the process.
Work Done Right - Definitely done right the first time.
Value - Money very well spent!
Areas For Improvement - None that we experienced. The process was extremely easy from start to finish. The entire staff worked effortlessly as a team. Glad to have chosen RGS.
Areas Of Satisfaction - Every step of the way! With special thanks to the installer. RGS went above and beyond our expectations.
Current Referrals - I currently do not but I will definitely recommend RGS to friends and family when the occasion arises.
Recognized Excellence - Josh Wrigth for introducing us to and demonstrating us the process with detailed accuracy of what our project entailed. His knowledge and patience made us feel comfortable and the sense we were being listened in what we wanted. The installer, whose name fails me, I apologize. He did an incredible job. His knowledge, experience and highly valued recommendations made our home gutters turn out extremely exceptional. And Haley for keeping me constantly updated on my scheduled service. Thank you all for an exceptional job and experience.
Why Us? - A friend of mine recommended me to RGS. He too, like me, was extremely satisfied with RGS work and pricing.
Repeat Business - None at this time but I definitely have RGS on my sites should I need additional services.
Additional Comments - Thanks again for a job very well done. Extremely satisfied customer.
Great communication all along the process, letting me know where and when we were on the schedule. Very nice office staff to work with!
Sales Knowledge - Josh went through the whole process with me and explained all the options very clearly!
Professional & Organized - Gage came to the house and was ready to work.... even helping me move things so he could get the work done!! Very knowledgeable and explained how I could help keep the gutters debris free and working and looking great!
Communication - Called or texted every week to keep me posted
Quality Of Materials - Excellent quality and materials, should last the life of the new roof!
Quality Of Workmanship - Gage, did quality work and takes pride in doing a great job
Clean & Safe - Was very conscious of my family being there and kept everything cleaned up as he worked
Problem Resolution - Suggested what I could do to help keep the gutters looking and working efficiently
Value - Great price, we thought it would be so expensive and we put it off for years, wish we knew of RGS's sooner!!
Recognized Excellence - **Haley/office, **Josh/sales, and **Gage/installer
Why Us? - We frequently seen the excellent work and loved the reviews.
I would happily recommend RGS Exteriors to others who are looking for rain gutter improvements. RGS is well organized, thourough, and professional.
Professional & Organized - Each part of the company from sales to installation was very organized and professional.
Communication - RGS kept us up to date throughout the project.
Quality Of Workmanship - The two installers were very efficient and communicative.
Work Done Right - The installation went smoothly.
Areas Of Satisfaction - The salesperson did not try to push additional products or services on us.
Recognized Excellence - I do not remember their names but the two installers did exceptional service.
Why Us? - RGS had the products, services we were looking for and the price was very reasonable.
They were awesome. It was truly a breath of fresh air.
Very Professional well done
Sales Knowledge - Answered all my questions, no pressure!
Professional & Organized - Job well done
Clean & Safe - Picked up after they were done,installers are great
Work Done Right - Installation crew. Very professional
Value - Felt very good about spending my money on this project
Areas Of Satisfaction - Yes they were fast and professional
Why Us? - 5 generations of professionalism
Areas Of Satisfaction - The entire experience was highly professional. They had great communication throughout. Very friendly and very knowledgeable. Great team effort!
Always friendly
It was a small job, but it was done accurately. The workers and employees were courteous.
We have got many compliments from neighbors. I have given their contact details already.
Communication - It completed faster than expected.
Problem Resolution - They went the extra mile.
Areas Of Satisfaction - Workmanship and timing exceeded our expectations.
Recognized Excellence - Quinton provided exceptional service. He went above and beyond.
Why Us? - We looked at a lot of companies. They had the best reviews.
Repeat Business - We are building another house. We will use them for that house.
Additional Comments - They did a great job. We are happy with the job they did.
I left a google review.
Quality Of Materials - The matching of color with previous material was spot on.
Quality Of Workmanship - Gage our installer was excellent. His attention to detail and care was most appreciated and refreshing. His attitude and social skills could not have been better with my 89 year old mother in law and myself.
Clean & Safe - Gages clean up was excellent!
Problem Resolution - There was a point where my expectations for the facia was different than what was delivered. Gage got right on the phone and connected me with the right person and all was addressed in a timely manner.
Work Done Right - Excellent workmanship.
Areas Of Satisfaction - The installation of the rain gutter and facia was the best of class.
Current Referrals - I wish I did, but if I hear of anyone considering new Rain gutters or needing new Rain gutters, I will definitely recommend RGS.
Gutter installation completed very efficiently and cleanly. The installer was very professional and reviewed the job completely before beginning, providing good suggestions on placement of down spouts. Definitely recommend fir service and product quality.
Communication - Consistently touched base on the process of getting the job scheduled and completed.
Areas Of Satisfaction - In all areas from initial contact through job completion.
Recognized Excellence - All team members provided exceptional service. The installer Gage was great!!
Why Us? - Reputation and price
Additional Comments - Great company
We would recommend rgs exteriors to anyone in need of their service.
Areas Of Satisfaction - They made sure our happiness was most important
Additional Comments - We are so grateful and are back to loving the rain again now that it is not coming in our house!
Areas Of Satisfaction - They always communicated well with me! Good follow up! Great quality product! Loved the explanation of the product from Clint!!
Recognized Excellence - Clint Mackay Quinton
Why Us? - The quality of the product with the 10 year warranty, can’t be built. I paid a little more for the product! But the quality is worth it. I love that they have been in am business so long with a 10 year warranty. I don’t feel like they will be out of business when I may need to use my warranty!