They were polite, considerate, understood our problems, were knowledgeable, willing to accommodate, and produced quality work.

Areas Of Satisfaction

Areas Of Satisfaction - After supplies were ordered, RGS contacted us every two weeks to let us know they were still in touch and hadn't forgotten us. The people who actually removed the stucco, inserted the new windows and applied the new siding were very meticulous about cleaning the work areas both inside and outside. Everyone was courteous and helpful with our project ideas.

Recognized Excellence

Recognized Excellence - Kevin was very helpful in providing us with information about choices we had for our project, kept in touch, and was determined to make things right. I don't know their names but the men who removed the stucco, inserted the windows, and applied the new siding did an amazing job and definitely need recognition. And, Bret, who took care of the little problems after the project was completed, certainly put in a lot of effort to make sure the job was well done. They were all amazing.

Great to work with.

The overall experience was very good. The estimate was in line with other estimates that we received. Teardown of the old gutters and fascia was very efficient. Install of the new fascia, downspouts, and gutters was also efficient. Problems with the old gutters were addressed and corrected with the new gutters.

Professional & Organized

Professional & Organized - The crews were very efficient with both teardown and installation.

Communication

Communication - They were very good about updating us with the status of our gutter replacement.

Clean & Safe

Clean & Safe - Your crews were very good cleaning up after tearing out the old gutters and after installing the new gutters.

Areas For Improvement

Areas For Improvement - Everything was as we expected.

Areas Of Satisfaction

Areas Of Satisfaction - The overall work more than met our expectations.

I rarely recommend a business to my friends but I would wholeheartedly recommend RGS Exteriors to my friends and family because I know they will be treated right from the first contact to the last.

It was too easy of an experience- from the quote to the completion payment- all people and product of high quality.

Great quality and great experience.

Sales Knowledge

Sales Knowledge - Everyone who worked on my house's exteriors on this project answered all of my questions and helped me understand the project from start to finish. Shout-out to Andrew, Kevin, Angel, and Gage! Gage even helped me figure out there were old, untethered wires I could pull off my house and pointed out I had a French drain that actually went nowhere and provided an extender on my downspout to avoid any water draining issues.

Quality Of Workmanship

Quality Of Workmanship - My house looks amazing now! It's functioning and looks so good.

Problem Resolution

Problem Resolution - When I had a question about some framing left exposed, they quickly addressed my question and found a solution that looked great and fixed the problem. I felt like my concerns were addressed and I had no lasting issues.

Value

Value - The estimate we received was a super fair price, and with the quality of work, every cent was worth it.

Areas Of Satisfaction

Areas Of Satisfaction - Everyone on my team was amazing!!! They were so nice, so helpful, and I will definitely reach out to RGS for future projects. Thank you for taking care of us and our house and making it so much better.

Recognized Excellence

Recognized Excellence - Andrew, our estimator Angel, our exterior installer Super shout out to Gage, our gutter installer

Why Us?

Why Us? - Reputation, Google reviews, price, quality work, quality materials, excellent people and installers. Just all the above.

Additional Comments

Additional Comments - We love the work you did on our house! Thank you!

Areas Of Satisfaction

Areas Of Satisfaction - Everyone in the company that I worked with directly were friendly, courteous, professional and willing to put my best interest first.

Recognized Excellence

Recognized Excellence - Ryan J. Peterson was exceptionally good to work with in giving me an estimate on my gutters then coming back and helping me get set up for a chimney cover. Gage Palmer did a great job installing my gutters and was easy to work with. He pointed out that my chimney had never been completely covered and the wood inside was starting to show weathering.

Why Us?

Why Us? - After checking around, RGS seemed like a professional, experienced company that would do a good job and be fair with me.

Paul was great! He informed us of what and how he was doing through out our project. RGS was excellent on communication. They informed us when the project would take place and how long it would take.

Sales Knowledge

Sales Knowledge - Andrew Knizley took measurements and photos and gave us an estimate with ALL the details. He was very good about explaining RGS was very busy and it would be about 3-4 weeks out before our project could be taken care of. We explained that was perfect as we also had other plans.

Professional & Organized

Professional & Organized - My dad was a past President of the AIA and the details that RGS gives and the communication was excellent.

Communication

Communication - I was given text messages as I requested to keep us informed.

Quality Of Materials

Quality Of Materials - 10 year warranty

Quality Of Workmanship

Quality Of Workmanship - Paul explained the project as he went along. He showed us the differance on the old and new product.

Recognized Excellence

Recognized Excellence - Paul our installer and Andrew Knizley our Sales estimator

Absolutely, I would recommend and hire their services again.

Why Us?

Why Us? - You advertised what I needed and I was thrilled with everything involved.

RGS was great to work with! Ron was very knowledgeable on the products and answering any questions I had. I was kept up to date with when the install would take place and it was completed quickly once the install day came. We got the rain gutters installed right before a big storm and they worked great!

Areas Of Satisfaction

Areas Of Satisfaction - Communication and knowledge of the products.

Recognized Excellence

Recognized Excellence - Ron was great to work with and Haley kept me up to date on the install and was able to answer the few questions I had.

Excellent communication and kept me informed throughout the process. Even though there was a long lead time I was kept informed throughout.

I have already recommended RGS Exteriors to my neighbors and friends. I told them about the entire process from the first point of contact with their office, my representative who spent time evaluating my home and thoroughly explained everything, and the crew who did the excellent work and kept in constant contact through text messages, calls and conversations during the installation process.

Sales Knowledge

Sales Knowledge - My salesperson Clint spent much time evaluating my home and it's gutter needs. He did not try to oversell the job and actually informed me about what was still working and good. I appreciated seeing the pictures he took of the areas one does not usually see and these were discussed during the post-evaluation meeting. After our discussion, I was confidant this was the company for me.

Professional & Organized

Professional & Organized - My team was comprised of Quinton and Cristo who did an amazing job. We were in communication throughout the installation and I appreciated their communication, work and neatness.

Communication

Communication - I liked that I was able to always speak to someone in the office to have my questions answered as well as direct communication with Clint, Quinton and Cristo.

Quality Of Materials

Quality Of Materials - The best quality of materials which truly shows in finished work completed.

Quality Of Workmanship

Quality Of Workmanship - The quality of workmanship was professional, efficient and friendly.

Clean & Safe

Clean & Safe - The job site was the cleanest and most impressive pre and post job cleanup. The team took excellent care of my yard, porch and sidewalk areas.

Problem Resolution

Problem Resolution - Problem resolution was perfect!

Work Done Right

Work Done Right - The work was done right the first time and was very impressive.

Value

Value - The project was invaluable to me as it fixed the present gutter issues and ensured future efficiency which is priceless.

Areas Of Satisfaction

Areas Of Satisfaction - In all categories RGS exceeded my expectations.

Why Us?

Why Us? - I chose RGS Exteriors based on their reputation and company profile.

Additional Comments

Additional Comments - It was beyond expectations and I appreciate RGS Exteriors for being an excellent and professional company.

I would definitely recommend RGS to others.

Our experience was exceptional. We would definitely refer to a friend.

We had a great experience. All staff kept in contact with us throughout the process, we have had several neighbors stop and comment on the new look of our home. Several took a picture of the RGS Exteriors sign that was in the yard , We hope some of those neighbors contact RGS for their project , very happy.

I will definitely recommend them when appropriate.

Quality Of Workmanship

Quality Of Workmanship - Wilson did a great job. He was pleasant and hard working all the time he was here. We enjoyed having him.

Areas Of Satisfaction

Areas Of Satisfaction - Wilson arrived on time and was diligent in his work the entire time he was here.

Current Referrals

Current Referrals - Not at this time, but will certainly recommend them when the situation occurs.

Recognized Excellence

Recognized Excellence - Wilson Garcia did the actual work. He was diligent the entire time he was here,

Why Us?

Why Us? - I have seen a few of your trucks out and about. They were always clean and the drivers clean-cut and driving courteously. The tv ads were also well done. They were one of many companies I inquired with who could do what we needed done.

All work was completed in a workman like manner by individuals that cared about what they were doing.

We are very happy with the quality of the gutters and leaf protection system that RGS installed. The Gabriel and Ramil (SP?) were friendly, professional, and did a great job.

Additional Comments

Additional Comments - A fantastic experience from the start to the finish. The sales representative Aaron was totally honest and showed tremendous expertise on helping us make decisions. We had several ideas that he talked us out of and suggested things that we were very thankful that we did. The construction from start to finish was fantastic workmanship and tremendous attention to detail. We even had a Vice President Gregg Fisher came out and install our porch overhead so that they could stay on schedule. He did a phenomenal job that is beyond description. The Project Manager, Quinton stayed on top of the project from start to finish. Haley kept us totally informed as to the date and time of the next step. Felix and Xael did the bulk of the work on the siding and Romeo and Gabriel did the gutters. In all cases they asked us what we wanted and made suggestions as to the best way to do it. Their workmanship was all fantastic. Very happy customer Ken & Lorena

Sales Knowledge

Sales Knowledge - He was thorough and explained the work to be done.

Professional & Organized

Professional & Organized - RGS was friendly but precise and knowledgeable.

Communication

Communication - RGS communicated with us through the entire process. They were busy but we knew when to expect them.

Quality Of Workmanship

Quality Of Workmanship - The installers were clean, efficient, and timely.

Problem Resolution

Problem Resolution - We had a severe problem with twigs and leaves from neighboring trees. The gutter covers have solved our issues.

Areas Of Satisfaction

Areas Of Satisfaction - Completely satisfied.

Recognized Excellence

Recognized Excellence - I especially appreciated the girl who contacted me each week with updates on when to expect installation.

Additional Comments

Additional Comments - No, just another thanks for a job well done.

This is the second time I have used R G S and I have been very satisfied with there work

Why Us?

Why Us? - RGS was my first choice that they came to on the Internet was going to get three quotes, but I was so impressed with everybody and felt as though they were dealing with me fairly.

Additional Comments

Additional Comments - I would just like to mention that I am a craftsman and I couldn’t be more pleased with the quality of work that was performed.

I will totally recommend RGS! They are honest, family owned and they do a wonderful job! I am a very satisfied customer and I will be calling them again. I even have friends that dropped by and commented on what a good job they did.

Sales Knowledge

Sales Knowledge - It was because Andrew was so honest and very helpful and forthcoming, that I decided to go with RGS. I am not disappointed at all.

Problem Resolution

Problem Resolution - They have all been very nice. I've had no problems.

Work Done Right

Work Done Right - I'm very pleased with the work.

Areas Of Satisfaction

Areas Of Satisfaction - They kept me informed every 2 weeks and they did a great job on my rain gutters.

Recognized Excellence

Recognized Excellence - Andrew Kinzley was very honest with me and I so appreciate it as I am a single woman. He explained everything very well. I would like to mention the guys that did the job also but I didnt get the chance to get their names. They did a great job and cleaned everything up. I was quite impressed.

Why Us?

Why Us? - Reputation, family owned and the price was right. Mostly how honest they were with me. I had 4 estimates and I'm glad I picked RGS.

Additional Comments

Additional Comments - I am a very happy customer! I appreciate the work and how nice everyone is and mostly the honesty. Did a great job! I'm very pleased.

I would recommend RGS Exteriors to my extended family and good friends.

Why Us?

Why Us? - This company was recommended to me by Window World. I have been very happy with their work on my house.

Once we were scheduled they did the job quickly.

Communication

Communication - Communicated effectively and often

Areas Of Satisfaction

Areas Of Satisfaction - They did a great job, I would recommend their services to anyone who needs it.

Why Us?

Why Us? - Price and Recommendation

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations.

Why Us?

Why Us? - I chose RGS Exteriors for their reputation.

Excellent service from start to finish. Great and knowledgeable staff. Every RGS personnel I spoked with was extremely friendly, kind and provided answers to our questions and concerns. Very, very professional!

Sales Knowledge

Sales Knowledge - Walked us through the entire process flawlessly explaining in detail and answering our questions. Excellent presentation and extremely knowledgeable.

Professional & Organized

Professional & Organized - Professional and organized for lack of better words. RGS definitely impressed and exceeded our expectations.

Communication

Communication - RGS kept us very well informed and made the process very simple and concerned free.

Quality Of Materials

Quality Of Materials - Extremely pleased with the material, the way it looks and how well it blends with our home. Extremely pleased.

Quality Of Workmanship

Quality Of Workmanship - The the installer performed an excellent job. He made the installation of the gutters look effortless and worked non stop during the day despite being a hot summer day. He went over with me on what was to be performed and provided some excellent recommendations changes on certain areas of the installation. When done, the recommended changes and the entire gutter installation looked top of the line workmanship. Kudos to the installer. Exceptional job!

Clean & Safe

Clean & Safe - The installer kept the entire are clean. He worked very safely and maintained very professional during the entire time. I am very impressed. Very friendly and kind individual. He represented RGS with true commitment and excellence.

Problem Resolution

Problem Resolution - No problems at all and if there were any, they resolved themselves trough out the process.

Work Done Right

Work Done Right - Definitely done right the first time.

Value

Value - Money very well spent!

Areas For Improvement

Areas For Improvement - None that we experienced. The process was extremely easy from start to finish. The entire staff worked effortlessly as a team. Glad to have chosen RGS.

Areas Of Satisfaction

Areas Of Satisfaction - Every step of the way! With special thanks to the installer. RGS went above and beyond our expectations.

Current Referrals

Current Referrals - I currently do not but I will definitely recommend RGS to friends and family when the occasion arises.

Recognized Excellence

Recognized Excellence - Josh Wrigth for introducing us to and demonstrating us the process with detailed accuracy of what our project entailed. His knowledge and patience made us feel comfortable and the sense we were being listened in what we wanted. The installer, whose name fails me, I apologize. He did an incredible job. His knowledge, experience and highly valued recommendations made our home gutters turn out extremely exceptional. And Haley for keeping me constantly updated on my scheduled service. Thank you all for an exceptional job and experience.

Why Us?

Why Us? - A friend of mine recommended me to RGS. He too, like me, was extremely satisfied with RGS work and pricing.

Repeat Business

Repeat Business - None at this time but I definitely have RGS on my sites should I need additional services.

Additional Comments

Additional Comments - Thanks again for a job very well done. Extremely satisfied customer.

Great communication all along the process, letting me know where and when we were on the schedule. Very nice office staff to work with!

Sales Knowledge

Sales Knowledge - Josh went through the whole process with me and explained all the options very clearly!

Professional & Organized

Professional & Organized - Gage came to the house and was ready to work.... even helping me move things so he could get the work done!! Very knowledgeable and explained how I could help keep the gutters debris free and working and looking great!

Communication

Communication - Called or texted every week to keep me posted

Quality Of Materials

Quality Of Materials - Excellent quality and materials, should last the life of the new roof!

Quality Of Workmanship

Quality Of Workmanship - Gage, did quality work and takes pride in doing a great job

Clean & Safe

Clean & Safe - Was very conscious of my family being there and kept everything cleaned up as he worked

Problem Resolution

Problem Resolution - Suggested what I could do to help keep the gutters looking and working efficiently

Value

Value - Great price, we thought it would be so expensive and we put it off for years, wish we knew of RGS's sooner!!

Recognized Excellence

Recognized Excellence - **Haley/office, **Josh/sales, and **Gage/installer

Why Us?

Why Us? - We frequently seen the excellent work and loved the reviews.

I would happily recommend RGS Exteriors to others who are looking for rain gutter improvements. RGS is well organized, thourough, and professional.

Professional & Organized

Professional & Organized - Each part of the company from sales to installation was very organized and professional.

Communication

Communication - RGS kept us up to date throughout the project.

Quality Of Workmanship

Quality Of Workmanship - The two installers were very efficient and communicative.

Work Done Right

Work Done Right - The installation went smoothly.

Areas Of Satisfaction

Areas Of Satisfaction - The salesperson did not try to push additional products or services on us.

Recognized Excellence

Recognized Excellence - I do not remember their names but the two installers did exceptional service.

Why Us?

Why Us? - RGS had the products, services we were looking for and the price was very reasonable.

They were awesome. It was truly a breath of fresh air.

Very Professional well done

Sales Knowledge

Sales Knowledge - Answered all my questions, no pressure!

Professional & Organized

Professional & Organized - Job well done

Clean & Safe

Clean & Safe - Picked up after they were done,installers are great

Work Done Right

Work Done Right - Installation crew. Very professional

Value

Value - Felt very good about spending my money on this project

Areas Of Satisfaction

Areas Of Satisfaction - Yes they were fast and professional

Why Us?

Why Us? - 5 generations of professionalism

Areas Of Satisfaction

Areas Of Satisfaction - The entire experience was highly professional. They had great communication throughout. Very friendly and very knowledgeable. Great team effort!

Always friendly

It was a small job, but it was done accurately. The workers and employees were courteous.

We have got many compliments from neighbors. I have given their contact details already.

Communication

Communication - It completed faster than expected.

Problem Resolution

Problem Resolution - They went the extra mile.

Areas Of Satisfaction

Areas Of Satisfaction - Workmanship and timing exceeded our expectations.

Recognized Excellence

Recognized Excellence - Quinton provided exceptional service. He went above and beyond.

Why Us?

Why Us? - We looked at a lot of companies. They had the best reviews.

Repeat Business

Repeat Business - We are building another house. We will use them for that house.

Additional Comments

Additional Comments - They did a great job. We are happy with the job they did.

I left a google review.

Quality Of Materials

Quality Of Materials - The matching of color with previous material was spot on.

Quality Of Workmanship

Quality Of Workmanship - Gage our installer was excellent. His attention to detail and care was most appreciated and refreshing. His attitude and social skills could not have been better with my 89 year old mother in law and myself.

Clean & Safe

Clean & Safe - Gages clean up was excellent!

Problem Resolution

Problem Resolution - There was a point where my expectations for the facia was different than what was delivered. Gage got right on the phone and connected me with the right person and all was addressed in a timely manner.

Work Done Right

Work Done Right - Excellent workmanship.

Areas Of Satisfaction

Areas Of Satisfaction - The installation of the rain gutter and facia was the best of class.

Current Referrals

Current Referrals - I wish I did, but if I hear of anyone considering new Rain gutters or needing new Rain gutters, I will definitely recommend RGS.

Gutter installation completed very efficiently and cleanly. The installer was very professional and reviewed the job completely before beginning, providing good suggestions on placement of down spouts. Definitely recommend fir service and product quality.

Communication

Communication - Consistently touched base on the process of getting the job scheduled and completed.

Areas Of Satisfaction

Areas Of Satisfaction - In all areas from initial contact through job completion.

Recognized Excellence

Recognized Excellence - All team members provided exceptional service. The installer Gage was great!!

Why Us?

Why Us? - Reputation and price

Additional Comments

Additional Comments - Great company

We would recommend rgs exteriors to anyone in need of their service.

Areas Of Satisfaction

Areas Of Satisfaction - They made sure our happiness was most important

Additional Comments

Additional Comments - We are so grateful and are back to loving the rain again now that it is not coming in our house!

Areas Of Satisfaction

Areas Of Satisfaction - They always communicated well with me! Good follow up! Great quality product! Loved the explanation of the product from Clint!!

Recognized Excellence

Recognized Excellence - Clint Mackay Quinton

Why Us?

Why Us? - The quality of the product with the 10 year warranty, can’t be built. I paid a little more for the product! But the quality is worth it. I love that they have been in am business so long with a 10 year warranty. I don’t feel like they will be out of business when I may need to use my warranty!

Best experience ever…from the sales rep explaining the work needed to be done , weekly updates as to the timeframe, and to the installers… very professional… would highly recommend RGS!!

I was so impressed with the online reviews for RGS Exteriors. I was impressed with Ryan's explanations. I am impressed with the finished product - its attractive look and much improved function over my old gutters.

Sales Knowledge

Sales Knowledge - Ryan was extremely helpful and patient with my questions. He helped me through what for me was a tough process and decision bc money is so tight for me.

Professional & Organized

Professional & Organized - Felix and his brother did a great job! Bob's crew (and later Bob himself) made sure everything was done right.

Quality Of Materials

Quality Of Materials - YES!

Quality Of Workmanship

Quality Of Workmanship - VERY IMPRESSED!

Clean & Safe

Clean & Safe - Yes!

Value

Value - My brother used a different company for a cheaper price, but when I looked at that company's reviews they were not nearly as good. I even researched roofers and gutter installers online to try and educate myself: was RGS worth the $? In the end I chose RGS because I felt the quality they represented was worth paying more. My house is my biggest investment, and I wanted quality gutters. You get what you pay for, ya know?

Recognized Excellence

Recognized Excellence - Ryan, Felix, Bob !!! All three were super communicative and helpful. Experts in their fields.

Why Us?

Why Us? - Online reviews. Also Ryan gave a very knowledgeable presentation. And now that installation is done - the look and quality are obvious!

Areas Of Satisfaction

Areas Of Satisfaction - Quality / Aesthetics

Recognized Excellence

Recognized Excellence - Daniel and his crew were exceptional. Kevin was the Project Manager and he kept things going well. He identified problems with the roof (even though it was not part of the project. it allowed us to get a roofing company on site and avoided many future problems.

The whole process was very good from the initial contact to the installation and the finish.

Sales Knowledge

Sales Knowledge - Brad Evans was very good to work with. He answered all my questions and kept in touch with me.

Communication

Communication - I got regular updates on when my project would be started.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of their work was great. Their communication with me was great through the whole process.

Recognized Excellence

Recognized Excellence - Everyone I delt with was very professional and good to work with.

Why Us?

Why Us? - Of the 4 bids that I got, RGS was the not the lowest bid but the confidence of the employees, warranty, products used, and reputation made me go with them.

Though it took them some time to schedule the installation, they performed a fantastic job overall.

First time using them. I found them super organized and operated just like their TV commercial-no fine print and no hassle. I got an update every two weeks while in the queue waiting for installation. Great experience.

I am very pleased with their work. I would recommend RGS Exteriors highly.

Aaron did an excellent job explaining options during the estimate. The installers were polite and professional, and fast!

They were very good on following up with me when the job would be done. They were quick, efficient and took care of us.

Felix and his project manager Kevin did an AWESOME job installing/replacing the fascia on one side of my house. Carport that came down tore it off and they came and installed it so quick and it looks so good! So happy!! The other peeps (Roman? ...sorry, I wasn't sure about the name) at RGS came the following week and also did an AWESOME job on replacing my gutters. I'm so happy and they look so good as well! Excellent work and quality! Thank you soooo much Felix and Kevin and everyone!! I appreciate ya!