We had a great experience. All staff kept in contact with us throughout the process, we have had several neighbors stop and comment on the new look of our home. Several took a picture of the RGS Exteriors sign that was in the yard , We hope some of those neighbors contact RGS for their project , very happy.
I will definitely recommend them when appropriate.
Quality Of Workmanship - Wilson did a great job. He was pleasant and hard working all the time he was here. We enjoyed having him.
Areas Of Satisfaction - Wilson arrived on time and was diligent in his work the entire time he was here.
Current Referrals - Not at this time, but will certainly recommend them when the situation occurs.
Recognized Excellence - Wilson Garcia did the actual work. He was diligent the entire time he was here,
Why Us? - I have seen a few of your trucks out and about. They were always clean and the drivers clean-cut and driving courteously. The tv ads were also well done. They were one of many companies I inquired with who could do what we needed done.
All work was completed in a workman like manner by individuals that cared about what they were doing.
We are very happy with the quality of the gutters and leaf protection system that RGS installed. The Gabriel and Ramil (SP?) were friendly, professional, and did a great job.
Additional Comments - A fantastic experience from the start to the finish. The sales representative Aaron was totally honest and showed tremendous expertise on helping us make decisions. We had several ideas that he talked us out of and suggested things that we were very thankful that we did. The construction from start to finish was fantastic workmanship and tremendous attention to detail. We even had a Vice President Gregg Fisher came out and install our porch overhead so that they could stay on schedule. He did a phenomenal job that is beyond description. The Project Manager, Quinton stayed on top of the project from start to finish. Haley kept us totally informed as to the date and time of the next step. Felix and Xael did the bulk of the work on the siding and Romeo and Gabriel did the gutters. In all cases they asked us what we wanted and made suggestions as to the best way to do it. Their workmanship was all fantastic. Very happy customer Ken & Lorena
Sales Knowledge - He was thorough and explained the work to be done.
Professional & Organized - RGS was friendly but precise and knowledgeable.
Communication - RGS communicated with us through the entire process. They were busy but we knew when to expect them.
Quality Of Workmanship - The installers were clean, efficient, and timely.
Problem Resolution - We had a severe problem with twigs and leaves from neighboring trees. The gutter covers have solved our issues.
Areas Of Satisfaction - Completely satisfied.
Recognized Excellence - I especially appreciated the girl who contacted me each week with updates on when to expect installation.
Additional Comments - No, just another thanks for a job well done.
This is the second time I have used R G S and I have been very satisfied with there work
Why Us? - RGS was my first choice that they came to on the Internet was going to get three quotes, but I was so impressed with everybody and felt as though they were dealing with me fairly.
Additional Comments - I would just like to mention that I am a craftsman and I couldn’t be more pleased with the quality of work that was performed.
I will totally recommend RGS! They are honest, family owned and they do a wonderful job! I am a very satisfied customer and I will be calling them again. I even have friends that dropped by and commented on what a good job they did.
Sales Knowledge - It was because Andrew was so honest and very helpful and forthcoming, that I decided to go with RGS. I am not disappointed at all.
Problem Resolution - They have all been very nice. I've had no problems.
Work Done Right - I'm very pleased with the work.
Areas Of Satisfaction - They kept me informed every 2 weeks and they did a great job on my rain gutters.
Recognized Excellence - Andrew Kinzley was very honest with me and I so appreciate it as I am a single woman. He explained everything very well. I would like to mention the guys that did the job also but I didnt get the chance to get their names. They did a great job and cleaned everything up. I was quite impressed.
Why Us? - Reputation, family owned and the price was right. Mostly how honest they were with me. I had 4 estimates and I'm glad I picked RGS.
Additional Comments - I am a very happy customer! I appreciate the work and how nice everyone is and mostly the honesty. Did a great job! I'm very pleased.
I would recommend RGS Exteriors to my extended family and good friends.
Why Us? - This company was recommended to me by Window World. I have been very happy with their work on my house.
Once we were scheduled they did the job quickly.
Communication - Communicated effectively and often
Areas Of Satisfaction - They did a great job, I would recommend their services to anyone who needs it.
Why Us? - Price and Recommendation
Areas Of Satisfaction - They met my expectations.
Why Us? - I chose RGS Exteriors for their reputation.
Excellent service from start to finish. Great and knowledgeable staff. Every RGS personnel I spoked with was extremely friendly, kind and provided answers to our questions and concerns. Very, very professional!
Sales Knowledge - Walked us through the entire process flawlessly explaining in detail and answering our questions. Excellent presentation and extremely knowledgeable.
Professional & Organized - Professional and organized for lack of better words. RGS definitely impressed and exceeded our expectations.
Communication - RGS kept us very well informed and made the process very simple and concerned free.
Quality Of Materials - Extremely pleased with the material, the way it looks and how well it blends with our home. Extremely pleased.
Quality Of Workmanship - The the installer performed an excellent job. He made the installation of the gutters look effortless and worked non stop during the day despite being a hot summer day. He went over with me on what was to be performed and provided some excellent recommendations changes on certain areas of the installation. When done, the recommended changes and the entire gutter installation looked top of the line workmanship. Kudos to the installer. Exceptional job!
Clean & Safe - The installer kept the entire are clean. He worked very safely and maintained very professional during the entire time. I am very impressed. Very friendly and kind individual. He represented RGS with true commitment and excellence.
Problem Resolution - No problems at all and if there were any, they resolved themselves trough out the process.
Work Done Right - Definitely done right the first time.
Value - Money very well spent!
Areas For Improvement - None that we experienced. The process was extremely easy from start to finish. The entire staff worked effortlessly as a team. Glad to have chosen RGS.
Areas Of Satisfaction - Every step of the way! With special thanks to the installer. RGS went above and beyond our expectations.
Current Referrals - I currently do not but I will definitely recommend RGS to friends and family when the occasion arises.
Recognized Excellence - Josh Wrigth for introducing us to and demonstrating us the process with detailed accuracy of what our project entailed. His knowledge and patience made us feel comfortable and the sense we were being listened in what we wanted. The installer, whose name fails me, I apologize. He did an incredible job. His knowledge, experience and highly valued recommendations made our home gutters turn out extremely exceptional. And Haley for keeping me constantly updated on my scheduled service. Thank you all for an exceptional job and experience.
Why Us? - A friend of mine recommended me to RGS. He too, like me, was extremely satisfied with RGS work and pricing.
Repeat Business - None at this time but I definitely have RGS on my sites should I need additional services.
Additional Comments - Thanks again for a job very well done. Extremely satisfied customer.
Great communication all along the process, letting me know where and when we were on the schedule. Very nice office staff to work with!
Sales Knowledge - Josh went through the whole process with me and explained all the options very clearly!
Professional & Organized - Gage came to the house and was ready to work.... even helping me move things so he could get the work done!! Very knowledgeable and explained how I could help keep the gutters debris free and working and looking great!
Communication - Called or texted every week to keep me posted
Quality Of Materials - Excellent quality and materials, should last the life of the new roof!
Quality Of Workmanship - Gage, did quality work and takes pride in doing a great job
Clean & Safe - Was very conscious of my family being there and kept everything cleaned up as he worked
Problem Resolution - Suggested what I could do to help keep the gutters looking and working efficiently
Value - Great price, we thought it would be so expensive and we put it off for years, wish we knew of RGS's sooner!!
Recognized Excellence - **Haley/office, **Josh/sales, and **Gage/installer
Why Us? - We frequently seen the excellent work and loved the reviews.
I would happily recommend RGS Exteriors to others who are looking for rain gutter improvements. RGS is well organized, thourough, and professional.
Professional & Organized - Each part of the company from sales to installation was very organized and professional.
Communication - RGS kept us up to date throughout the project.
Quality Of Workmanship - The two installers were very efficient and communicative.
Work Done Right - The installation went smoothly.
Areas Of Satisfaction - The salesperson did not try to push additional products or services on us.
Recognized Excellence - I do not remember their names but the two installers did exceptional service.
Why Us? - RGS had the products, services we were looking for and the price was very reasonable.
They were awesome. It was truly a breath of fresh air.
Very Professional well done
Sales Knowledge - Answered all my questions, no pressure!
Professional & Organized - Job well done
Clean & Safe - Picked up after they were done,installers are great
Work Done Right - Installation crew. Very professional
Value - Felt very good about spending my money on this project
Areas Of Satisfaction - Yes they were fast and professional
Why Us? - 5 generations of professionalism
Areas Of Satisfaction - The entire experience was highly professional. They had great communication throughout. Very friendly and very knowledgeable. Great team effort!
Always friendly
It was a small job, but it was done accurately. The workers and employees were courteous.
We have got many compliments from neighbors. I have given their contact details already.
Communication - It completed faster than expected.
Problem Resolution - They went the extra mile.
Areas Of Satisfaction - Workmanship and timing exceeded our expectations.
Recognized Excellence - Quinton provided exceptional service. He went above and beyond.
Why Us? - We looked at a lot of companies. They had the best reviews.
Repeat Business - We are building another house. We will use them for that house.
Additional Comments - They did a great job. We are happy with the job they did.
I left a google review.
Quality Of Materials - The matching of color with previous material was spot on.
Quality Of Workmanship - Gage our installer was excellent. His attention to detail and care was most appreciated and refreshing. His attitude and social skills could not have been better with my 89 year old mother in law and myself.
Clean & Safe - Gages clean up was excellent!
Problem Resolution - There was a point where my expectations for the facia was different than what was delivered. Gage got right on the phone and connected me with the right person and all was addressed in a timely manner.
Work Done Right - Excellent workmanship.
Areas Of Satisfaction - The installation of the rain gutter and facia was the best of class.
Current Referrals - I wish I did, but if I hear of anyone considering new Rain gutters or needing new Rain gutters, I will definitely recommend RGS.
Gutter installation completed very efficiently and cleanly. The installer was very professional and reviewed the job completely before beginning, providing good suggestions on placement of down spouts. Definitely recommend fir service and product quality.
Communication - Consistently touched base on the process of getting the job scheduled and completed.
Areas Of Satisfaction - In all areas from initial contact through job completion.
Recognized Excellence - All team members provided exceptional service. The installer Gage was great!!
Why Us? - Reputation and price
Additional Comments - Great company
We would recommend rgs exteriors to anyone in need of their service.
Areas Of Satisfaction - They made sure our happiness was most important
Additional Comments - We are so grateful and are back to loving the rain again now that it is not coming in our house!
Areas Of Satisfaction - They always communicated well with me! Good follow up! Great quality product! Loved the explanation of the product from Clint!!
Recognized Excellence - Clint Mackay Quinton
Why Us? - The quality of the product with the 10 year warranty, can’t be built. I paid a little more for the product! But the quality is worth it. I love that they have been in am business so long with a 10 year warranty. I don’t feel like they will be out of business when I may need to use my warranty!
Best experience ever…from the sales rep explaining the work needed to be done , weekly updates as to the timeframe, and to the installers… very professional… would highly recommend RGS!!
I was so impressed with the online reviews for RGS Exteriors. I was impressed with Ryan's explanations. I am impressed with the finished product - its attractive look and much improved function over my old gutters.
Sales Knowledge - Ryan was extremely helpful and patient with my questions. He helped me through what for me was a tough process and decision bc money is so tight for me.
Professional & Organized - Felix and his brother did a great job! Bob's crew (and later Bob himself) made sure everything was done right.
Quality Of Materials - YES!
Quality Of Workmanship - VERY IMPRESSED!
Clean & Safe - Yes!
Value - My brother used a different company for a cheaper price, but when I looked at that company's reviews they were not nearly as good. I even researched roofers and gutter installers online to try and educate myself: was RGS worth the $? In the end I chose RGS because I felt the quality they represented was worth paying more. My house is my biggest investment, and I wanted quality gutters. You get what you pay for, ya know?
Recognized Excellence - Ryan, Felix, Bob !!! All three were super communicative and helpful. Experts in their fields.
Why Us? - Online reviews. Also Ryan gave a very knowledgeable presentation. And now that installation is done - the look and quality are obvious!
Areas Of Satisfaction - Quality / Aesthetics
Recognized Excellence - Daniel and his crew were exceptional. Kevin was the Project Manager and he kept things going well. He identified problems with the roof (even though it was not part of the project. it allowed us to get a roofing company on site and avoided many future problems.
The whole process was very good from the initial contact to the installation and the finish.
Sales Knowledge - Brad Evans was very good to work with. He answered all my questions and kept in touch with me.
Communication - I got regular updates on when my project would be started.
Areas Of Satisfaction - The quality of their work was great. Their communication with me was great through the whole process.
Recognized Excellence - Everyone I delt with was very professional and good to work with.
Why Us? - Of the 4 bids that I got, RGS was the not the lowest bid but the confidence of the employees, warranty, products used, and reputation made me go with them.
Though it took them some time to schedule the installation, they performed a fantastic job overall.
First time using them. I found them super organized and operated just like their TV commercial-no fine print and no hassle. I got an update every two weeks while in the queue waiting for installation. Great experience.
I am very pleased with their work. I would recommend RGS Exteriors highly.
Aaron did an excellent job explaining options during the estimate. The installers were polite and professional, and fast!
They were very good on following up with me when the job would be done. They were quick, efficient and took care of us.
Felix and his project manager Kevin did an AWESOME job installing/replacing the fascia on one side of my house. Carport that came down tore it off and they came and installed it so quick and it looks so good! So happy!! The other peeps (Roman? ...sorry, I wasn't sure about the name) at RGS came the following week and also did an AWESOME job on replacing my gutters. I'm so happy and they look so good as well! Excellent work and quality! Thank you soooo much Felix and Kevin and everyone!! I appreciate ya!
Great job done, fixed the problem my old improperly installed gutters had.
They were easy to work with. They were fast. I am happy with what they did. It seems like they did a really good job.
I am happy with the service, but it did take longer than we expected due to a delay in getting the materials.
I would surely recommend RGS to any family or friends in the future.
Areas For Improvement - A little pricey. However I understand good products along with good craftsmanship and service come at a price.
Areas Of Satisfaction - They did a great job on all aspects of the remodel process.
Recognized Excellence - The whole team associated with my project!!
Additional Comments - If you are looking for honest upfront communication along with quality products and workmanship in a timely manner RGS is your team.
I would recommend RGS Exteriors because they listened to my needs, didn’t try to sell me on unneeded projects, were professional and friendly. But they are busy so it may take a while for them to get to your project!
Areas Of Satisfaction - I was very happy the salesman actually told me I didn’t need to replace the siding over my garage. He said it was still in good shape. I had thought I needed to. His experience was beneficial and his honesty was refreshing.
Fast, efficient and looks amazing!
Areas Of Satisfaction - Team was great to work with. They do amazing work!!
Recognized Excellence - Paige, Haley, and Lacie for their amazing customer service. Gabe and Romel for their fantastic install!
The job that was done with our Rain Gutters was very good and professional. Thank you.
Recognized Excellence - I don’t know the names of the two men that installed the gutters but they were very professional and courteous .
Additional Comments - It’s nice to know that you can have a company come to your house and be honest and fair and do a good job. We are very thankful for that.
RGS staff are knowledgeable, deliver high quality products & are known for being a long established family owned business in Rain Gutters. They delivered great work.
Areas Of Satisfaction - Communication about work was superior
Why Us? - Chosen for knowledge, quality and being a long established family owned business in Rain Gutters.
They did an amazing job, and they cleaned up well when they were done. I love the way it looks.
Everyone that I worked with at RGS was very professional
Concern For Needs - Joseph was open to working with us as we figured out exactly what we wanted.
Sales Solutions - Joseph was very patient and took the time to figure out how to get the right materials to get the job done the way we wanted to.
Professional & Organized - They started and finished the work as planned and maintained a clean job site throughout the project.
Quality: Workmanship/Materials/Crew - I am very happy with the results of the siding install.
Value - It cost more than I had hoped, but in the end I believe the added expense was worth it to get things done right.
Areas Of Satisfaction - The RGS team did a great job of maintaining a clean and safe job site. I have had some other projects done on the house (roof) in recent years and the difference was noticeable.
Recognized Excellence - Kevin the PM, Daniel the siding lead, Cristobol and Quinton on the gutters, Joseph on sales/estimation and Haley and Lacy from the business office. They are an excellent team and I would use RGS again without question.
They proved they could be trusted.
Friendly, respectful and reliable
Project Manager Professionalism - Kevin and his crew were fantastic!
Clean & Safe - Everyday cleanup by the crew was awesome!
Areas Of Satisfaction - quality of the job is excellent!
Additional Comments - I thought this would be a very stressful home project, but because of RGS and their employees...it wasn't!
Did what they said they would do. No surprises.
The team from RGS, Joseph , Brandon, Randy, Lacie , and Haley are a dream team. They work together well and are quick to respond while doing excellent work.
Sales Knowledge - Joseph knows everything about building, Brandon knows how to orchestrate the whole project, and Randy is a master at aluminum and vinyl.
Professional & Organized - Lacie and Haley handle questions about invoices and take payment correctly.
Communication - One email or call generates an instant response.
Quality Of Materials - RGS uses only the best material and gives you information to support that claim.
Quality Of Workmanship - Brandy and Randy are master craftsman.
Clean & Safe - RGS alway tidied up well at the end of the work day.
Problem Resolution - One call or text in any question or problem is addressed and resolved Promptly.
Work Done Right - If the work isn’t done right, they fixed it promptly.
Value - Well, spent investment on improving the value and appearance of my home with quality work and materials,
Areas For Improvement - RGS did NOT fall short on any expectations! They exceeded my expectations! Thank you RGS!
Areas Of Satisfaction - The entire project exceeded my expectations because of the excellent RGS team!
Current Referrals - I will refer you without question if I see or hear of need for your services
Recognized Excellence - As mentioned before Joseph , Brandon, Randy, Lacie and Haley!!
Why Us? - Before beginning this extensive project, I requested and received five different bids for the job. While RGS was the highest bid the information they provided was the most complete and detailed. When I research RGS I I learned they have a well established excellent reputations You get what you pay for.