Cannot recommend going forward

Everything went very well from the initial estimate to the completion of the project. Nancy in the office and Robert Rogers answered all my questions and kept me up to date on the progress of my project from beginning to end, which was very important because I was not there when the work was being done. I would not hesitate to recommend Ridge Valley Exteriors and will use them again should I have need.

Very thorough and professional from the estimate to the payment

Ridge Valley was professional and timely with their communication and install.

We are enjoying our new roof! Ridge Valley Exteriors is a great company to work with! They made sure we got what we wanted in a timely manner. They communicated with us through the whole project.

Beautiful new roof completed on time by courteous professionals. I was not on site during the process but received daily texts, calls or photos with updates on progress. I recommend them without hesitation.

Professional, showed up on time, completed the job inside of how long they said it would take. Cleaned up. It was like they weren’t even there. I would highly recommend using these guys.

One of few contractors that I could recommend!

I have had a problem communicating with them and would like more information.

They are very cooperative. We will not know if the actual work is satisfactory until rainy season, so we cannot really evaluate anything.

I would not hesitate to recommend this company. They did an excellent job on the original installation and they returned and repaired a leak we experienced several years later.

Ridge Valley Exteriors did a great job. They were on and off the job very quickly.

Extremely organized and professional company. Return calls always in a timely manner, I highly recommend this company!!

Derric and his team are true professionals! Courtney and Gigi in the office kept me well informed. If a problem came up, Derric was quick to call us and get it rectified. He even sent a crew out a few days before the hurricane to have soffits installed on our new addition so we wouldn’t have any damage!! This is a great company who cares about their clients. They also donate a portion of their profits to St Jude, which is an amazing cause! Thank you, so much, Derric and Ridge Valley for a great roofing experience!!!!

Without hesitation.

I feel your employee Gigi Courtney Bobby and Steve. Went out of there was to satisfy me Steve even rehung a picture for me

I thought they were good to work with. They had a problem, and they were receptive and friendly to solving the problem.

They are very good and easy to work with.

After the hurricane a neighbor recommended ridge valley. I was in contact with Keenan Sampson who quickly responded and came to the property. He provided a thorough report with numerous pictures which was good as we weren’t in the home at the time. He was very helpful and always available for questions and keeping informed.we were never pressured to commit or to request payments as we had insurance claim.
We always felt comfortable with the way he handled the project

Derric Stull was super responsive, very knowledgeable and went above and beyond to get our roof inspected ASAP after the hurricane. We are very happy with with the high quality roof replacement and the professionalism of the entire team.

Please resend this to me when the job is actually completed....still waiting for workshop roof to be replaced. I have recommended you to 2 others.

Very satisfied with all aspects of the project. Once started only took 4 days from tare off to complete reroof

It was very difficult to schedule the job. No single person to talk to. The day of the installation the workers didn't speak English and no one to answer questions. They left behind some unused materials even though I asked that they be removed. My salesman quit and sales manager would not return my calls. Communication is a major problem!

Sales-wonderful. Shortage of flat roofing materials an issue. Workers were very nice and efficient. Finish job took a long time but in the end I was very satisfied.

Everyone at Ridge Valley is TOP notch. David Calderon started the process with professionalism and great communication. VERY responsive. After the job, the company was responsive in sending out someone to inspect some work that I had questions about. Even the billing department, Nancy T, was amazing through the process, helping me with various payment options.

Brandon was very patient and did a wonderful job explaining the process.

The whole experience was poorly executed and communication was non existant.

Communication with me after the contract was signed, was instigated by me. Our tenant let us know when materials were delivered. Repair/replacement dates were changed with no one contacting me—our tenant informed us.

I felt treated like a valued customer and not a Job Lot number. All associates that I had in person or telephone contact with were professional and caring. That the work on my roof also benefitted St. Jude was a plus.

Be very careful utilizing this company for any project.

Kyle DeCorrevont explained all the steps by details and was very prompt in returning all our calls and emails.

Very likely to recommend RVE to friends and neighbors.

Ridge Valley was quick to respond, reasonably priced, and completed the work in 1 to 2 days. I was very pleased with the scope of their work.

We were impressed with the quality of the whole Ridge Valley experience from the initial roof inspection through the final clean up of our yard. The roof color and style are a real improvement compared to the original roof. Joe N walked us through a number of possibilities and pointed out some Ridge Valley roof projects in our development. We love the look and have the confidence that we made a good choice — all thanks to the patience of Joe N. The quality of the roofing material through the actual work done by the excellent crew continues to impress us as top notch. The crew was on time and efficient from the tearing off of the old roof, the work to put the new roof on and final clean up. We continue to recommend Ridge Valley for our experience with our excellent roofing project. Thank you Ridge Valley,

They have excellent customer service and professionalism. I would highly recommend them for any business.

Very polite and efficient team from office personnel to expert roof workers. Very happy with end results. They went above what I expected. Thank you

I would not recommend Ridge Valley given their poor follow up. One of their selling points was that they were not a fly by night roofer who would leave town quickly and never follow up, but they turned out to be just as bad with poor communication and no follow up.

The roof went on quickly, looks great and there wasn't any waste to clean up afterwards

Of all the roofing companies we had come out and give us a quote, Ridge Valley was on par. It's really hard to argue with Owens Corning products. The process and materials they use sell themselves. 

Joe was great! He communicated with me to let me know what was going on.

No, I would not recommend doing business with this company to any of my friends or neighbors.

They had to come back and make some repairs. They didn't come back on time. I had to wait another 2-3 weeks to get the problem addressed at the end.

They were quick and cleaned up well.

Ridge Valley has done a very professional job from the start to the end throughout the re-roofing project! Especially, the project manager Charlie G. who was very responsive and professional and, it was always a pleasure to work with!

Representative Justin was responsive to my questions and explained things as we progressed.

Overall, I am happy with the timing and communication. The work was completed in lesser time that what they said.

Ridge Valley did a good job and the materials appeared to be excellent.

Scheduling has proven to be an extreme problem with the company, I was advised of various schedules of the crew, when they would be there, and when the work would be completed. All of those were wrong and proved to be a problem for me and my wife with our jobs and being available when the crews were around.

They were very thorough and professional.

They were very timely and professional. The job was done quickly and correctly.