I would highly recommend them. They provided good service and were excellent in everything.

They were fast, efficient, professional and thorough. They finished the process in a timely fashion as promised.

Nikki and her team worked very well with us. They were always responsive and courteous.

It was very satisfying working with the whole process.

Rite Way was excellent in their customer service. They took care of me and my belongings. I am grateful for them.

No, As a matter of fact, I told my insurance adjuster that I would not recommend them.

In your time of need, you need someone kind, friendly, and honest to be on your side. Rite-Way Restoration is not that company. As far as the two workers that came to my home, I gave them access to our entire home filled with antiques. They respected our property and belongings and were very trustworthy.

They were very courteous, did the work very well and treated me fine.

They came out immediately and they were very efficient and competent. They handled it in a timely manner and showed up when they said they would.

Not hardly. Too many recalls to fix unacceptable work.

The whole process was very smooth for going through something like that! After having a house fire, Rite Way Restoration made it very easy and they were all very professional. They were always willing to help us out and answer any questions any time we needed them.

Poor quality and unethical service. This process started January of 2018 due to a dishwasher that was installed incorrectly and water had leaked into our basement through the ceiling resulting in a mold issue, and to date the work is not completed. My whole kitchen needed replaced and work was needed in the basement. And this is what we got:The basement ceiling and light that were damaged was repaired and now paint is falling off. Also, the walls were not primed before painted. Our kitchen counters and cabinets have not been sealed. Large, open gaps are visible. Backsplash and kickboard not installed. And can you believe this company took my molding that belongs around the wall to get a match, and has not put it back in. We've had to dispose of trash left behind. Make it so bad we've had to remove the company's lockbox left on our door. We've had electrical wiring hanging from our kitchen ceiling, that we've had to repair at our own expense. And the list continues. We were out of our home for six months, and as mentioned earlier, the work is still not completed. The company were well aware that we would need back in our home as instructed by Lowe's since we were having our entire kitchen replaced as well as lighting and ceiling work in the basement. Weeks after being back in our home, Rite Way wanted to come out and complete the work that should have been finished before we moved back in, and we refused to have them do any other work for us because of the poor quality of service the first time around. At this point we will need to have a different contractor come fix/finish what was not done right the first time. Rite Way is definitely, "The Wrong Way"!

I will definitely recommend Riteway Restoration to my family and friends!

They were not very respectful of my property, they broke several things of mine. However, in general, they were pretty good.

They started out great in terms of cleaning. As they did the remediation, things became awful. They brought in a contractor who left us without water on a weekend. We had to make arrangements to stay in a hotel, and they gave us no warning of this issue. The carpenter was also awful. We are still cleaning up sawdust around our home.

Rite Way Restoration was very slow starting on the work at my house. Lots of times I didn’t know when they were coming to work. I had to call several times to see when they were coming. It was very frustrating. However the people they sent out to work were very professional and did a great job. I was very satisfied with the finished product.

I highly recommend them, they were great!

They did a really good job. They were super responsive and quick.

They were extremely professional and arrived when they said they would. They even got it done in one day. They cleaned up well, it looks just like it did before trees fell on our roof.

The process took longer than it needed to.

I feel they are an extremely professional company. They are courteous, and always go out of their way to make sure that it was done the way the customer wanted. I am extremely satisfied with the professional manner in which they took care of everything, their curtesy, and that they stand behind their work. It is quality work.

Several of my pieces are missing and nobody seems to know where they went. Money was even taken and several valuables are unaccounted for and I was told they could not provide me with that inventory of things.

This company was very professional, very thorough, and just totally, totally satisfied with the work they did and their attention to detail.

I would highly recommend Rite Way Restoration. They were very professional, courteous, and did a great job. I am very happy with their services.

Words cannot express my sincere gratitude in helping me with the process of mitigation and renovation for my home.The staff as well as their friendly, outgoing and caring employees truly enjoy doing what they do to make the work needed in your home a true appreciated experience. A special thank you to the crew that is and have worked on my home to make it even better than before!

Great group of individuals that did an excellent job for us.

I am a Marine Corps veteran with PTSD, this winter was the only time i could tell that the floor in my sun room wasn't properly done. this home has only had 1 previous owner for the life of this house they did a really good job. I had a fire in June of 2016 and January 2017. they tried to use all cheap products like on doors only one cost of wall paint the paint is patchy; im afraid to wipe it because the paint might come off.. My insurance company didn't help with my disability and i fell like Rite way took advantage of me. I haven't even gotten my depreciation back. my brain doesn't work like it used to. I think they took advantage of me and my insurance company helped. Bob Roth kickbacks Alacrity services is a joke they wont replace the padding under my carpet they said it wasn't there and they didn't take it out.

Scheduling slipped now and then as it always will. There are many moving parts to a complete kitchen remodel and overall it went very smoothly.

Rite Way Restoration was amazing with the fire loss of our home, my husband is very ill and it was a very difficult situation for our family and they were wonderful.

The Rite Way employees were great to work with. Thank you!

Adam made me feel that he truly cared and took pride in what he did. Matthew was responsive and professional. I truly enjoyed working with the company and building a lasting relationship with them.

I could not have asked four better customer service! Did exactly what they said they would and on time! Will definitely use then again

DID WHAT THEY SAID AND SAID WHAT THEY DID

Good work once they got started. The office manager had no answers for me when I called. I had to call them repeatedly to get information about our work and to double check them on their figures.

I am grateful for the concern that Rite Way Restoration showed me through out my ordeal.

They are awfully slow coming out and finishing the job.

When the work was completed, it was beautiful. I love my floor. However, it took forever to complete. Workers would not appear at the time agreed to. In the beginning, they used fans to dry the walls even when it became obvious that didn't worlk Finally they cut holes in the walls . I received little answers to my concerns. I was very frustrated, The overall work is wonderful and I applaud the overall results. Getting it accomplished was a night mare

They were very, very professional. When I got back into my home I was truly pleased with the results of what they did. Extremely happy.

The workers and workmanship was great.

I recommended my attorney and my uncle, however the company never contacted them.

Leadership, initial response individuals ,estimators and all associated with this company, have provide clear communication, guidance and professional service.

They came on time and did a wonderful job. They cleaned up very well and it was wonderful working with them.

Kathie Trent was a wonderful woman from Rite Way Restoration who I worked with. She helped me through everything. It was very good to see her every came I came back home after my fire.

No, because of my service.