The quality of the product is well worth the price. Especially, if comparing it to other shower materials. Installation staff were very professional and definitely knew what they were doing. Plus they clean up everything before they leave.

Awesome quality great looking custom-made windows at a price much lower than that "replacement window" company. Reasonable turn-around time. Very professional, efficient, and friendly install crew. And great communication from the company keeping us in the loop while our 11 very large (84" tall) windows were being manufactured. Plus, no change to the exterior appearance of our 1865 French Victorian mansion (it's condos now -- we couldn't afford a real mansion!)

The design consultant was very helpful in designing my new shower. The materials were available quickly, and my shower was installed very quickly. The installers did a wonderful job. They were very professional and nice to work with. And they did a great job of cleaning up after they were done. Communication from the home office folks was not as great. They never provided the promised design consultant information (so I didn't know who was coming) and they give him a different appointment time than they gave me.

Will recommend to family and friends.

Everything was top notch! All reps and installers did a great job!

The entire experience from contacting Rite Window for a consult/estimate through to the installation was exceptional in all aspects.

Would definably recommend Rite Window. They did a great job and fast. Took care of all the mess .So completely satisfied with the job.

The process - from the polite and friendly callers to the in home visit to the installation -was a pleasure. The people were all great. They knew their stuff and they answered all questions and made sure we understood information and how to operate the shower etc. the installation people were super efficient and cleaned up and were extremely careful bringing things in and out.

I was told the project would leave my walls” paint ready”, however, a significant amount of work was needed to get it to be paint ready. This was exacerbated by the fact that the shower doors were put on and getting a ladder in and out of the shower to get up above the shower walls to sand and paint made it very laborious and more difficult than it needed to be if it was finished in a paint ready manner.

The price seems high but don’t do a lot of comparison shopping.

Initially we were satisfied, but after we discovered our vanity has been ruined with stains all over from a spray the workers used. Sales person forgot to include ceiling panel on the contract which had been discussed. Even though it was offered to be installed in a different day we did not choose to have it. Our tub spout was defective and guys did not show up in designated time set to replace it. Plans had been changed to facilitate someone home during the set 2 hour window. So even though we are satisfied with product, following installation had been very frustrating.

all in one day is important

The overall experience was good. The Sales and installers on site were professional and completed the project.

On time service

From the initial meeting to final installation everyone was pleasant and knowledgeable

Troy, Brian and the installers we vary helpful and explained everything as they went.

What we were told and what actually happened were two different things.

Installers were amazing. Very polite, neat, and did fantastic work.

The installers who did our tub conversion could not have been more professional. They were meticulous in preparing the workspace and most respectful of our home. They worked as a well coordinated team throughout the process and did a perfect job of installing our new shower. They repeatedly asked for our input as to how high or where we wanted grab bars, seat, niche etc. located When they left you would never know that they had been there were it don’t for the beautiful piece of work they left behind.

It's all very nice!!!!!!

A

Arrived on time. Very professional and courteous.

Crew arrived on time, was courteous and explained what they were going to do. The did cover the area with their cloths and cleaned up after. They asked about location of shampoo nook, bench and safety bar. Did not ask about location of upper shower head. It was placed extremely high. I cannot reach it without a step stool to adjust the flow settings. The trim is also not as secure looking as I expected. I expected it to sit flush with the panels but it is raised in places which makes me worry about mold and mildew. The shower doors are great as are the new panels on the wall and ceiling. We find the space feels much more open and are liking the new shower.

All, in all, the shower is very nice looking and functional. My issues are with communication throughout the process. All were certainly courteous and professional. However, all messages did not line up and I would have done a few things differently if I had the same messaging all through the process.

The job wasn’t finished

Everything went well. It's been two weeks now and nobody from rite window has contacted me to see if i had any issues with my installation.

They were good to work with,but I'm not sure if i got a complete installation. Not happy how my sliding door was left and the outside trim around the windows.

They were very professional from the onset. It was no high pressure easy to work with. The salesperson was on time and was very engaging. We were not home for the installation team but our daughter was and they seem to do their job very well

A very neat and clean installation.

Only took a couple weeks from ordering to installation, which took 7 hours, water was off for only 2 (which I appreciated). Installer checked with us about where we wanted all the grab bars, shower heads, floating shelf and seat. Good communication all around.

P

Very pleased with the whole process from start to finish. Was amazed at how quickly the installation was done with little upheaval or mess to the room. The gentleman that installed the windows was wonderful not only was he professional but very friendly.

The sales person, Steve and the installer, Ricardo were both very personable, polite, knowledgeable and helpful. The end product is magnificent.

I had a very good experience with Rite window. Very happy

NO, NO, NO. Stay clear of this establishment and avoid the hassle of fixing a mess that was left.

Great experience! Luis was the Product Specialist who originally stopped by to discuss options. No pressure sales, very pleasant, informative, professional. Brian stopped over a few days later to take measurements. Once again efficient, personable, and professional. Quentin and Charlie were my installers for the day. I can’t say enough good things about these two. Right from the beginning I knew I was in good hands. They’re a great team who went above and beyond. Under promise and over deliver sums these two up for me. They replaced 11 windows and fixed more things than I had known were problems. Even replacing an extra window sill slightly outside the job scope, preventing further issues I was bound to have down the road. I won’t hesitate to call Rite Window when I’m ready to have more work done, fingers crossed Quentin and Charlie will be my installers for that job too!

Claude and Renato did an exceptional job. They were professional, respectful of our home and extremely knowledgeable. Absolutely would recommend this extraordinary team!

I was kind of iffy on the one day process, but our installer did it by himself that day. Highly Recommend Rite window and bath.

Our son recommended Rite Windows to us and we will certainly recommend them to our family and friends.

I'm very satisfied with my Rite Window experience. The installation team was professional and courteous, and the quality of the installation met my expectations. Overall, I'm very happy with the project.

Very happy with the results and workmanship

I will if anyone asks me

From sales to installation to post installation, they have been great.

If all of your crews work like these two, it's a no brainier u should use Rite Window

Very good, thank you

We needed windows that were exactly like the ones that were removed and Rite Window exceeded those expectations. We love that all that was promised was delivered. If we need more windows in the future, Rite Window will be our only call.

Great experience overall and the finished product is beautiful!

Rite Window is a one size fits all, professional, and flexible company that is capable of meeting the individual needs of the customer. The in-home estimate is a thorough exploration of the customers dreams leading to a concrete renovation plan that turns out to be exactly what the customer wanted. Then the price shock hits. NO WORRIES; Then the Rite Window staff person provides non-judgmental suggestions and alternatives to reduce and adjust the renovation plan to meet the price range the customer can afford. In my case, Reducing the initial cost by over $5,000. The sales person then provides a no pressure price guarantee for a few months if the customer wants to explore other quotes for the project. In the end, Rite Window was the only contractor willing to do the custom work I asked for at the price quoted.
I would recommend Rite Window to people with $$$ and/or good credit who have custom work they want completed in a professional way, quickly, and with a good warrantee. If people have fairly standard renovation work to complete, and are not worried about the project taking multiple days/weeks to complete. A local contractor with a much lower price might be the best option.

Everything was great, from the sales, to the scheduling, to the install. The install was quick and clean, the installers were courteous and professional.

The entire experience was a positive one and ended with a beautiful finished shower!