I called them, and I have not received an answer. We had extra shingles. I asked if I could buy them. The man said that they would be sent to a surplus store in Randolf. I am doing my bathroom. I wanted to know the place where there are surplus items. I believe the man's name was Tom. He was the manager there. They said he would call me the next day. I do not have any record of him calling. I wanted to know if he could help me. They told me that I had eighteen months to pay it off. I got a notice that the balance must be paid by December before the interest is added. I am going to pay it off. I did not appreciate that.
Their sales team might need some more training. Initially I met with a very seasoned representative, but he has left the company. The new guy was very green. There were some nail holes. Depending on who did the window, some guys filled the nail holes, and some did not. It would've been nice if all the guys filled the nail holes.
I would like to say, the windows I was told would quiet my house have not. I bought 18 assuming my house would be quieter than it is. Rite Window is a great company.
They did a great job. They did exactly what they said they would. I was happy!
There was one thing that they haven't followed up on. They were supposed to get me a different screen for the sliding door.
The service was spot on, and the windows were installed exactly as they said. They were a lot cheaper than other companies I went to.
Everything went great and smooth. They have a great price.
They did a nice job, and I am very happy with the results.
The people were pleasant, but I feel that the slider could have been put in better than it was. I feel that the job was not done as good as it could have been. We are getting a lot of wind coming in through the windows. They were also supposed to come and fix the screen door, but did not come back. The job kept getting delayed, but once they came in for the install, it was quick.
Everything went great!
There was only one work that I thought was condescending, and I asked him not to come back. All of the workers were pleasant, but they couldn't seem to get the door to work properly. Initially they installed the door, and it did not work properly. The handle did not work. They went through this whole process to evaluate the door. They then gave me a new door, and it was OK, but they painted the door the wrong color. The handle didn't work, and they had to come out several times for that. The initial installation was about 8-9 months ago.
We're happy with everything.
I was very pleased with Patrick. He was very knowledgeable, and everything he said would happen, did. Phil, his installer, also did a good job.
I would recommend them wholeheartedly to anyone.
I'm completely happy with the product and service.
I'm thinking of having some more windows replaced. I may give them a call for an estimate.
I had two times I had Rite Window come. They did leave, the first time, without cleaning up, and they bumped my wall and left a scuff in my wall. The second time around was better.
It was great working with the company. My work was done during busy season, but they were prompt. I am thinking of calling the company back.
This is regarding a siding project on our house. It was Rite Window, we just had some work done by them. I thought that they were very nice very efficient. They followed through with everything they said they would. It's nice to be able to say that about a company nowadays; that doesn't always happen. I would definitely recommend them to anybody, I was very happy. I would give them an A+. Once again, I have not had all good experiences recently with other things I've done. People haven't followed through, and they haven't done what they said they would do. It's disturbing. So it's very nice when that happens. It's like the old days.
I originally was only going to do a roof with them, but they pitched siding to me. So, we're actually thinking of moving forward with both at this place. The original is completed. I'd give them an A+ honestly. They were very personable and their price was right. Their pitch wasn't as drawn out as some other ones that we'd gotten that were like three hours long. So I would definitely give them a high rating. I would recommend them definitely.
They had a really good service team. The person who came out to do the estimate was really good and stuff like that. They followed through with everything they said they were going to do, and the job came out really nicely. They did roofing for me. I'd give them an A. I'd definitely recommend them.
They actually just did what they said they were going to do. We had a roof done, and we had them come back to do the siding. They said they were going to put it on with no issues and then clean everything up. And that's what they did. Luckily, I haven't had to call them for any issues. I would recommend them.
I got the roofing and siding done, and I would definitely recommend them for future services. I was very pleased and satisfied. I can't say anything negative. I'd give it an A.
It was a very good experience. They were pretty efficient. They did roofing, siding, and gutter work. Overall, I would give them an A+. They were really clean. I've recommended them several times.
They did siding, roofing, and windows for me. The guys are great, very clean, and very neat. The guys really hustled in trying to get it done. They were really courteous. They weren't swearing or anything. They were really a bunch of good guys. I'd absolutely give them an A+. They did a phenomenal job.
They were great. The explanations that they gave on what they were doing and the way they cleaned up afterward, I was very impressed with that. I'd give them an A.
They did my house. When I first brought this one, they did the roof. Then I had them back, and we did the siding and some of the windows in the back. It would be the weather that was the problem with the scheduling, but once they got here, they did a good job professionally. I'd give them an A overall. It looks really nice. I can't blame them so much about the weather. They were on time. Everything's fantastic. I also know there's got to be a lot of nails when they pull out the old stuff, and I found a few. They made every effort to get them. I think they even used a metal detector thing. It didn't detect all of them, but my foot did. I have recommended them.
They were on time. They were respectful. They cleaned up after themselves. Everything was good with them, no complaints. They did windows, roofing, and siding. I'd give them an A.
They were just very attentive and on time, and they quoted me the right price, so everything was great. They did roofing work. I'd give them an A overall.
About three or four years ago they did my downstairs. Then two years ago, they did my siding. Then I just had the roof done in December. It was a positive experience. That's why I kept going back to them. The sales process was smooth, and a phrase I like to use is, 'They under promise, but they over delivered on everything.' So, it was great. The last thing was the roof. Those guys showed up at 7:3, and by 7:4 they were on the roof stripping. It was no nonsense. I have a fairly large house, and I was shocked that they actually finished in the day. They wound up wearing miner's lamps on their heads to finish the job at night. They finished at 5:3 at night. They were an A. I've already been recommending them.
They were fantastic. I had no complaints at all. Everything they said they were going do, they did. Even in the end, they gave me credit back because they didn't spend as much money. I thought that was impressive too. I'd give them an A+. They really did a good job. As a matter of fact, I think I got another job I'm going to hire them to do. They were so good. I haven't even called them yet, but I'm about to. Their cleanliness was good too. They picked up everything after they were here and took everything away. I was like, 'Wow.' That's pretty good. I had other contractors, and they never did that. Everything looks great. I would recommend them to anybody.
I got windows replaced by them a couple of years back, and this time around we did the roof and the siding. It was excellent. I would recommend them to anybody. I always tell people about them. They're really excellent, even their customer service. I had a broken window a couple of years back, and they fixed it right away, so they're really good. They cleaned up excellent after themselves. They all represent themselves really good. They're all well-spoken guys. Any issues I had during the installation, they were able to answer it in a timely manner, and it wasn't like I was hanging out there to dry like some contractors are. They're excellent in all areas. I don't have any complaints with them. I honestly don't give A+ on a lot of things, but they are pretty good. I'd definitely give them an A+. They're a really good and a really reputable company. I would recommend them. I recommend them to everybody. Actually, my brother used them as well. They're really great.
They put up a cedar shade shingle on the side of my house. The rest is brick, and they did my roof at the same time. We're kind of educated a little bit in the business. I wanted to get a couple of different quotes. I thought they were the most prepared and seemed to follow through. The call center was really good. They just left a really good impression on me and my wife. I would give them an A+. We've had no problems with it. The follow-up was fantastic. The warranty was great. We're very happy with the business. They were fantastic, and there was literally not a mess.
They put a roof on about a year ago, which they did in one day and cleaned up. I got some siding back in December. They were very nice, and they were very efficient, and they cleaned up, which is very important. I'd give them an A. I'd definitely recommend them.
They just did roofing and siding. They were very professional. They were very knowledgeable about the product. They just got it done in a timely fashion. They cleaned up after themselves. It was just an overall very good experience. I'd give them an A+. I'd definitely recommend them to others.
They did roofing and siding. We also have a quote from them to do windows, which we'll probably do in the summer at some point. I think they deserve an A+. The process was really easy. We got through prices, and they were super affordable. They gave us the best product of all of the choices that we had. Even the installers were really nice. I was surprised at how clean they were. There were no nails in my yard or anything. I was worried about my plants being trampled. They didn't ruin anything. I didn't pop any tires. We had that actually happen at our old house. So they were great. I'd recommend them.
It was a complicated project, so there was a lot of variables, but they did very well. We did a roofing and siding project a few years back. We did one project first and then the second half afterward. It's a pretty good-sized house. Their production crew was outstanding. It was a complicated job. The guys were there every day, and they communicated great. They were on top of all the problems. We knew it was going to be a big project. We knew it was going to be complicated, but they got their heads around everything and made it work. I'd give them an A+ all day long. The communication from the staff on the job site was beyond comprehension. They were on time every day. I didn't even know they were there. By the time they finished up, I couldn't find a nail or a piece of debris by the time they cleaned up. I'd rehire them in a second, especially if I had another project that they could take on.
It was excellent. It was a wonderful experience, to be quite honest. They were very professional and extremely easy to work with. I was a little anxious going into it, but they really made the whole process simple and easy, and they were excellent to work with. I'd definitely give them an A+. Their customer service was a huge, huge thing as well. Their punctuality was awesome. I would definitely recommend them to a friend.
They did great work. They cleaned up really well. The people were kind and polite. I trusted them with my door open. I just loved them, and I've recommended them. If I needed siding, I would absolutely have them do it. Overall, I'd give them an A+.