Brad was fantastic to work with throughout the process. He worked with me to better understand the process and everything involved with the roof replacement. He specially made up different plans for our roof that we could choose based on different budgets. Overall, the guys did a fantastic job.

Andy, Colton & Brad were wonderful to work with (as were all others involved with the project)!

Estimate, scheduling, and work completion all done in a timely and organized manner. Great communication.

I've told many friends and neighbors about our experience and also people at work.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their clear communication. They set forth a really clear contract and set up everything really well.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied that the staff was effective and got the job; and that they communicated with me.

Areas Of Satisfaction

Areas Of Satisfaction - Our insulation jobs were done well and timely. The interior walls matched the texturizing.

All-in-all a very good outcome for our project.

Areas Of Satisfaction

Areas Of Satisfaction - We are happy that the project turned out as we had hoped....the rock sitting wall is perfect.

Rock and Tait workers always took the time to explain what they were doing to complete all of my projects. They always arrived when they promised and finished all work on time.

Recognized Excellence

Recognized Excellence - I would like to recognize the whole crew. Zack was the leader. They were all good.

Recognized Excellence

Recognized Excellence - The technicians who did the insulation work.

Rock & Tait Exteriors, LLC did a very professional job with very friendly people on their work staff

Areas Of Satisfaction

Areas Of Satisfaction - They did all the work we asked of them

Recognized Excellence

Recognized Excellence - George Tait followed up on any questions or concerns we had through the process

Additional Comments

Additional Comments - You want a quality job done with your home Rock & Tait is the company that will see you through from the ground up

Areas Of Satisfaction

Areas Of Satisfaction - They get on the Job and don't delay. Having very diverse capabilities is a big plus for R&T. A "one stop shopping center" for Roofing, Insulation, Guttering, Carpentry, Cement work makes it much easier in General Contracting. The way R&T delegates responsibilities is good way to go. Having a Program Manager for each job helps with the coordination when several projects are occurring at one site.

Areas Of Satisfaction

Areas Of Satisfaction - Steve was very thorough and explaining everything to me oh, it made me much more comfortable spending that kind of money

Areas Of Satisfaction

Areas Of Satisfaction - Very prompt-friendly and professional; especially appreciated the fact that supervision of all phases of the project was provided.

The team at Rock & Tait was wonderful. I had a tree fall on my garage, and they were great about helping me deal with my insurance company. They were able to take care of the most urgent issue (the hole in the roof) pretty quickly, then stayed in touch for scheduling the rest of the project. I would definitely recommend them to my neighbors.

Problem Resolution

Problem Resolution - This involved an insurance claim, and they were great about helping me deal with questions from the insurance company.

Areas Of Satisfaction

Areas Of Satisfaction - They were able to get the work done quickly. The house looks nice and is much more energy efficient. They were understanding about dealings with my insurance company.

Areas Of Satisfaction

Areas Of Satisfaction - I was very impressed with the amount of communication Josh had with us before, during and after the project. There was also another member of the concrete crew who visited our home the night before to look at the sight and to answer any addition questions that we had. I appreciated the time that both of these individuals took.

I can only wish there were more stars to give them. Exemplary organization and workmanship. The workers took the time to be cleaning as they went along and very courteous to us. The pricing wasn't a single cent higher than quoted, which was just below their competitors and quality of materials is greater than the others. Rock and Tait can expect to return for future projects.

Areas For Improvement

Areas For Improvement - Not short in any areas, from measuring and quoting to pulling in the driveway to their organization of their truck to getting after it and completing a high standard of workmanship

Areas Of Satisfaction

Areas Of Satisfaction - Floor coverings were put down to protect carpet.Most satisfied with the quality work they did. The post-inspection proved all the work that was done was effective.

Recognized Excellence

Recognized Excellence - Scott did a great job organizing everything and keeping us updated on their progress. Steve was also great in explaining everything that was needed and why.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality and Rock & Tait Exteriors availability.

Recognized Excellence

Recognized Excellence - I would like to recognize Josh Holmes for his exceptional service and working with us throughout the entire project.

I recently had Rock & Tait install a new roof and make insulation and ventilation improvements to my ranch-style home. The large project was completed in a timely and high-quality way. All crew members were very skilled, polite and customer focused. Cleanup was thorough and on-going throughout the entire project. The final outcome fully met my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They were here when they said, and I appreciated that.

Recognized Excellence

Recognized Excellence - I would like to recognize Kane and Zack. Zack did a great job.

They did a great job installing a new roof for our home. Done in March and April 2018 in among a few snow storms. All was great!

Recognized Excellence

Recognized Excellence - Insulation Crew was very informative and proactive. Communication is paramount at this company and they want you to be informed the whole way. No cut corners, no half-done promises. Just thorough analysis of house issues and a plan to resolve those issues.

It was a positive experience all around.

Additional Comments

Additional Comments - They were all decent and courteous and I was comfortable with them.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the finished project.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with them keeping organized.

Recognized Excellence

Recognized Excellence - The entire crew did a good job.

We're very satisfied with the work. They were very professional and the project turned out just as we wanted.

Areas Of Satisfaction

Areas Of Satisfaction - I thought their price was very competitive. Overall, they did good quality work.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of workmanship and materials was outstanding. Great communication, crew worked fast and efficiently. Didn't spend money on materials where it wasn't needed.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of the work and the installers were friendly.

Areas Of Satisfaction

Areas Of Satisfaction - Very meticulous work

Recognized Excellence

Recognized Excellence - The two guys that worked on the house did a great job and they even helped mow our lawn twice when we were on vacation.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the communication.

Areas Of Satisfaction

Areas Of Satisfaction - Outstanding crew members, any concerns are quickly addressed no questions asked. Highly recommended if you want a project done right the first time.

Recognized Excellence

Recognized Excellence - Kermit & Bob are the best!

They came on time and finished up their work area each day they came. No open up an area and then disappear for a week to go and work on another job.

Recognized Excellence

Recognized Excellence - The entire team working together made our home improvement go very smoothly.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the cleanliness and how they picked everything up. Everything was very well maintained.

Recognized Excellence

Recognized Excellence - I would like to recognize my project manager. I feel like he did a really good job of communicating. He went above and beyond when I was dealing with the insurance and was very easy to talk to.

Additional Comments

Additional Comments - They did a really good job and were easy to work with.

Rock & Tait Exteriors exceeded my expectations and were worth every penny spent! The workers were always courteous, on time, and made sure we were well informed of any issues.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisied with the nice clean up and the roof. They did a very good job.

Recognized Excellence

Recognized Excellence - They were all good, kept me informed, and let me know what was going on.

We have an older home on the East Hill that needed lots of love. We decided to hire Rock and Tait because from day 1 our experience with this company has been top notch. We had to change our project a few times to meet our goals and they were very flexible to add and update the contract. They were very transparent on cost, which was refreshing. The workmanship is beautiful, the guys that came to work on the house were courteous, hard working, tidy, and very polite. We never had an issue with coming home to a mess or unfinished work. We also had a concrete patio installed and that process was quick and we are absolutely loving the results!

Areas For Improvement

Areas For Improvement - The only issue we had was timing - but things happen that are not within our control and we were grateful for the communication on where we were at with our projects.

Areas Of Satisfaction

Areas Of Satisfaction - The guys that came and did the exterior work, garage, and doors were excellent. Bob and Kermit were the nicest guys. They worked hard and completed the job on time. There were days these guys worked dawn to dusk and even on a Saturday. We were so impressed. Please let them know how much we appreciate them!

Recognized Excellence

Recognized Excellence - Bob and Kermit. They were thoughtful of our family, so polite, and their work was beautiful. Our old house needed so much love and they were meticulous with their work. We couldn't be more pleased. Thanks guys!!!

Great job

Areas Of Satisfaction

Areas Of Satisfaction - high quality craftsmanship

Recognized Excellence

Recognized Excellence - Bob and Scott both did exceptional work ! Bob went above and beyond in everything he did . He is kind courteous and very professional . He cuts no corners and did exceptional work . He made our home beautiful !! Thank you everyone on the Rock and Tait staff . Also Josh was amazing to work with !

The job was done quickly and thoroughly! I was very satisfied!

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied when they put the cellulose in. They did a very thorough job and did not miss any corners or holes.

Recognized Excellence

Recognized Excellence - The two crew members who were there the day the job was done were exceptional.

Recognized Excellence

Recognized Excellence - They were all pretty professional and communicated very well. I don't have anything negative to say about them.

Areas For Improvement

Areas For Improvement - Rock & Tait Exteriors, LLC did not fall short.

I think they did a great job. I am very happy.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the work, explanation of the job, and the clean up was superb.

Recognized Excellence

Recognized Excellence - The 3 installers did an excellent job.

Likely To Recommend

Likely To Recommend - I am very happy with their work and demeanor. They are excellent guys.

Areas Of Satisfaction

Areas Of Satisfaction - sales rep. because he explaned your product well and why we needed that type of material.and didn't try to push us in a more expensive material.

Recognized Excellence

Recognized Excellence - dave and steve and office members.

Sales Knowledge

Sales Knowledge - Steve recommended improvements to my home and I am very happy with the results. There is a noticeable improvement in the overall comfort level of my house. I'm so glad I listened to him!

Areas Of Satisfaction

Areas Of Satisfaction - There was no stress on my part with the multiple projects at my home. Rock and Tait took care of everything.

Recognized Excellence

Recognized Excellence - Brad does amazing drywall work. The wall he repaired is flawless!

They are a very professional crew that deliver the promised results. They far exceeded what any other company offered me.

Additional Comments

Additional Comments - We are looking at having future projects and feel that this company and their staff will be the only call we need to make would like to thank them for their professionalism and their quality of work

I thought the entire experience from the time I called Rock & Tait Exteriors to completion was 100% positive. The office staff was very helpful and I have nothing but good to say about them.