They were super great communicators. They were all about quality. They were really concerned that I was happy, and I couldn't be happier. Their follow-up work in checking all the shingles as they laid in the sun was great.
I am overall satisfied. They got the job done quickly. The roof looks great. I have gotten many compliments on it already. It looks like it will be a good product.
Their honesty is a big thing to me. They do great work and they are honest.
I feel strongly the company is simply the best to use, comparing it to all of the competition. From the beginning to the end of the process, I give this company a 10 out of 10 stars.
Patty and Juan were excellent.
Patty's communication and availability throughout the day made the project very easy.
Everything was fine.
I would highly recommend Roof It Right.
Sergei, the owner, is very nice. He takes his work seriously. He is professional, and he discusses everything with you. He goes into more detail than a lot of companies. That is what I like the most. That way we know the roof is the right one for us.
Their service was professsional, done on time and helped me out with some insurance issues.
Mike and the team at RIR were extremely helpful and knowledgeable regarding the insurance protocols and procedures. They walked me through very step from inspection to completion and we were able to get the best possible result from my insurance claim. The end result: My roof is better than ever thanks to RIR.
Great company to work with. Would highly recommend.
My roof looks great and will last a long time
I had supplemental work done. They took pictures and that was helpful.
I was very happy with my work relationship with Roof it Right and the final product, my newly shingled roof, looks wonderful. The crew was incredibly hard working and amazing in their efficiency. Everyone had a specific job to do and they worked concurrently without getting in each others way. A supervisor was on site at all times and answered any questions I had during the installation. I would recommend Roof it Right to my friends and family.
Every consultation felt fair and knowledgeable. I did not feel pressured and they gave me as much information as possible to make an informed decision. I felt comfortable with them and was sure that I made the right decision. I have recommended them to all of my neighbors and aquaintances.
I highly recommend anyone who is in the market for a new roof to seriously consider Roof It Right. Highly professional, very friendly & helpful especially working with homeowners insurance companies, actually relieves that headache from the homeowner. The work crew arrived on time,completed job on time and cleaned up area throughly.
I could not have asked for a more effective and professional crew - from the office to the workers. Extremely well-organized and entirely on-time. I'd say no surprises, but there were. No bad ones! The workers did some things above and beyond. I was impressed and appreciative. The cleanup was notable - I did not think they'd get as much as they did. We found very little debris left over. I should also say they were very flexible and patient with my "first-timer" questions, changes of shingle choices, small add-on jobs, etc. Perhaps most surprising was their process for dealing with the Insurance Company - they made it very smooth and transparent.
Excellent job. Extremely professional and nice people
I highly recommend "Roof it Right" to any residential customer who is interested in replacing/repairing the roof
I would definitely use them again, if needed. I would absolutely refer them to my family and friends.
Roof it Right was a great company to work with. I would recommend them to anyone who needed a roof or just a repair. Great people!!
Recognized Excellence - I would like to recognize Sergei Churbanov.
I've used Roof It Right for several different projects and they always deliver exceptional value. I trust Roof It Right and will continue using and recommending them.
Ken Pell and the rest of the team at Roof It Right were great to work with. We're very happy with our new siding and the quoting and contracting process was a breeze. Can't recommend them highly enough.
Sergei and crew did a great job at a very competitive price.
Areas Of Satisfaction - My job was time sensitive and they finished it quickly.
Review - Sergei and crew did a great job at a very competitive price.
We are beyond happy with our siding and the work done by Roof It Right. We would gladly recommend this company! Thank you so much.
Areas Of Satisfaction - The work they have done for me is excellent. The communication is outstanding. If you want it done right than this is the company I would recommend. The materials they use are a great quality.
You can not find a better roofer in the area. They do exactly as the contract specifies, on time with the work, excellent workmanship--they bend over backwards to get the job done right. They far exceed expectations.
Areas For Improvement - There is NO area in which they "fell short"--they did more to complete the job completely and to my satisfaction.
Areas Of Satisfaction - I was most satisfied with the level of communication as things were going along.
Areas Of Satisfaction - Quality of workmanship and product
Roof it right does all my roof and have never had a problem with them
Areas Of Satisfaction - They always do what they say they will do for the price they gave us
I highly recommend Roof It Right. They did an excellent job.
Communication - Ken did an excellent job of keeping us informed. He's top notch.
Clean & Safe - They went above and beyond to make sure there were no nails or debris left behind.
Areas Of Satisfaction - They were on time, kept us informed and knew what they were doing.
Areas For Improvement - The wind took off a couple of roofing materials but they replaced them quickly.
Areas Of Satisfaction - I was most satisfied with the quality of work.
Areas Of Satisfaction - I was most satisfied that they were on schedule to do the work and they told me what needed to be fixed and what didn't.
Recognized Excellence - I would like to recognize Sergie the owner for his exceptional service.
Additional Comments - It was everything that I had expected it to be.
Clean & Safe - They are very good contractors.
Problem Resolution - I did not have any problems.
Additional Comments - They did a excellent job.
Areas For Improvement - Communication
We had a great experience with Roof It Right. Good communication from the start. Dependable and courteous. The weather prevented snow guards from being installed when the roof was completed, but were taken care of as soon as weather permitted with no issues. Great people to work with.
I'm satisfied with their performance and they did a great job.
Areas Of Satisfaction - I was most satisfied with the fact that they were able to find the leak and fix it the first time.
Only roofer who responded on weekend when your rood was damaged during rain/wind storm. The owner by himself even made ER repairs on Sunday. He was very knowledgeable about various options for repair and replacement of the roof. The crew was polite, courteous and made the repairs with least amount of disruption to our usual routine. He was knowledgeable, professional with took pride in his craftsmanship. Based on price, results and professionalism would definitely recommend.
Areas Of Satisfaction - Timeliness, knowledge base about possible ways replaced the rubber rood on dormers, explaining estimate and cost with various options., and most important providing ER repairs to prevent further damage to roof.
Current Referrals - No but kept his card and will recommend to friends.
Recognized Excellence - Sergei and the whole crew where exceptional !!!!
This is a 5! I would recommend them 100%!
Areas Of Satisfaction - I was most satisfied with the value and with the approachability of the owner. He was not just professional, but totally approachable in every way. He was approachable, friendly, and informative.
Recognized Excellence - The owner, Sergei (?), provided exceptional service.
Sergie was the head man who did it and owns Roof It Right, and he was very professional and was there on the job every day.
Problem Resolution - We had no problems.
Areas For Improvement - They were great!
Areas Of Satisfaction - The entire experience was just wonderful!
Recognized Excellence - Sergei provided exceptional service.
This company is professional, responsible, and they pay attention to their detail of work (can't say that about many other companies in Louisville). I remain impressed... I've had them perform three different jobs and have yet to be disappointed!
Areas Of Satisfaction - Professionalism.
Recognized Excellence - Sergei
Roof It Right were professional, on time and addresses any concerns I had. The cost was competitive and the finished results were exactly what I expected.
Areas For Improvement - None
Areas Of Satisfaction - The finished roof looks great. The first samples I was shown did not impress me for color. I described what I had envisioned and Roof It Right found exactly what I was hoping for. Sergi took the extra for my satisfaction.
Recognized Excellence - Sergi C.
Areas For Improvement - none
Areas Of Satisfaction - I was most satisfied with their timeliness and the finished product.
Recognized Excellence - Surge
The most honest contractor I have ever dealt with.
Areas Of Satisfaction - The professionalism, if I didn't like something they wanted to know how they could make it right.
Recognized Excellence - Surgay he is the owner I believe. He was very honest from start to finish.
Additional Comments - They have one hell of a contractor here in Kentucky.
I was extremely impressed, my son is in the roofing business and was unavailable. It was an emergency situation and Roof It Right jumped right in and completed the job quickly to protect my investment.
Schedule - He exceeded it!
Areas Of Satisfaction - I had them roof and put siding on my building in my yard to match my house, I've had people think it was a new building it looks so good.
Recognized Excellence - I would like to recognize Serge'.
Areas Of Satisfaction - I was satisfied with the flexibility to work quick to fit us in.
Recognized Excellence - I would like to recognize Sergi, the main person and owner. He was awesome.
Areas Of Satisfaction - Very nice job and getting the job done.
Recognized Excellence - Serige, the main person, was great!