About surveys
GuildQuality surveys
Customer satisfaction
Of 101 customers surveyed, 17 responded
Cooperative And Responsive
Royal Plus - Hanover was cooperative and responsive to my needs.
100%
Quality Of Materials
I am satisfied with the quality of materials used.
100%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
100%
Employees Professionalism
The employees of Royal Plus - Hanover are professional and courteous.
94%
Process Explanation
Royal Plus - Hanover thoroughly explained the process before beginning work in my home.
94%
Schedule
Royal Plus - Hanover adhered to our agreed upon schedule.
93%
Likely To Recommend
I am likely to recommend Royal Plus - Hanover to a friend.
88%
Reviews 8
Filter Reviews
Of 17 respondents, 8 left a review.
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Recent reviews
Review in Mount Airy, MD
Area Of Satisfaction
Area Of Satisfaction - Very helpful and helped me every step of the way. Went above and beyond
Review in Baltimore, MD
Additional Comments
Additional Comments - The service was very good
Review in Uppr Marlboro, MD
Area Of Satisfaction
Area Of Satisfaction - I was most satisfied with the work done and the repairs. The claims team has also been very helpful.
Review in Capitol Heights, MD
Area Of Satisfaction
Area Of Satisfaction - How the specialist explained the procedure, give tips on what to look for what to be expected.
