I had never gone through a project like this and my expectations were informed by horror stories of other remodels. Russell helped us define what we wanted and pulled off a three-month remodel with few surprises. I would definitely work with them again.

We had a bathroom remodel that removed a tub and went to shower only. The help we received was awesome. The staff and workers were a dream to deal with. Very professional and extremely courteous.

We would absolutely recommend Russell Room Remodelers.

We absolutely love our new space. The space is functional and we love how it looks.

Russell Room Remodelers made this renovation easy! I met everyone before the project started. They asked me questions and addressed my concerns. The project took less time to complete than I expected. The crew were efficient and the site was always clean when they left. Many times they addressed a question of mine before I asked! I will definitely use them again.

We really enjoyed working when Russell Room Remodelers. Our project was done in a timely and professional manner. We are very happy with the finished project. We receive compliments on our kitchen all the time.

Very capable, trust-worthy company. They do excellent work.

I have already referred Russell to a friend who is purchasing a new home...that was how great it was. The entire experience was better than I had hoped. We were given specifics about timeline and who would be working on our house and when. They were respectful of our time and made accommodations when was necessary. LaRae was a dream to work with and listened to what we wanted. She and Caitlin worked with us to get all the things we specifically wanted. Jason was easy to work with and was prompt with responses to any questions we had. We have gotten so many compliments about our kitchen and could not be happier!

We are happy with the attention to detail, thoughtfulness, craftsmanship, and respect we were shown by Russell Room Remodelers and their contractors.

Russell Remodeling was timely and accommodating.

Overall we were very pleased with everyone in the process from beginning to end. The high quality of work and expertise of all employees and sub-contractors alike were apparent throughout. We would certainly recommend Russell remodelers to others and plan to use them again in the future for any remodeling needs.

Value

Value - The final product is way above "fair value", it is superior to our wildest expectations.

Recognized Excellence

Recognized Excellence - It would be unfair to single out anyone - they were a complete TEAM.

Our experience with Russell exceeded our expectations at every step. Every member of their team was a pleasure to work with, and they over-delivered on every promise. The communication before and throughout our project was excellent. We will hire Russell back for any future projects we may have, and highly recommend this team to anyone who is considering a home improvement of any size.

The Russell design team had suggestions for our unique space that no other contractor thought of. Very impressive!

Communication

Communication - Communication exceeded expectations.

Recognized Excellence

Recognized Excellence - Darin is the best! His work is impeccable, he is so accommodating and helpful. Jason also was so easy to work with, helpful and does an outstanding job of organizing, communicating and keeping us thoroughly informed throughout the process, while making sure we were satisfied with every step of the process.

Top quality workmanship and workers. Each a craftsman in their own area, from demo to finishing.

We are so pleased with the work Russell did on our bathrooms and entryway. We finally have the rooms we’ve dreamed of and the process was fast and professional.

The work was done on schedule and as approved in budget. Some changes were allowed as the project progressed in which they accomodated very well. The subs they know and hire are top notch. All were very polite, clean and showed excellent crafsmanship. This was a major project for my wife and I and are very pleased on how it turned out.

The team at Russell Room Remodelers did a great job understanding my needs and coming up with solutions to some challenging problems, including recommendations for improvement that I hadn't thought of earlier. In addition, they delivered on the original timeline for completion as well. Overall project management was excellent considering all of the complexities involved in my project.

Job well done, would use again for future renovation work.

This is a great team of people who really cared for us and our project from beginning to end. Exceptional. Fun and enjoyable to work with!

The Russell team were very professional, friendly, responsive, timely and did an excellent job in remodeling our kitchen.

I have already

This company was great to work with. The owner, Jeff, was always willing to please and very flexible. The project manager did whatever he could to please us and deal with any issues. I have dealt with lots of remodeling companies and Russell Room has been the easiest and best to work with. Everyone worked very hard to keep us satisfied and ended up with great results in the end.

Start to finish totally satisfied! Workmanship was amazing. True artists of the trade. This was not our first remodel but first with Russell Room Remodelers. The company will be the only one we call in the future for any remodel needs!

Russell Room Remodelers were professional, friendly, and helpful.

Areas Of Satisfaction

Areas Of Satisfaction - They were great to discuss options with and work out issues with.

Areas For Improvement

Areas For Improvement - We were completely satisfied with the work done by Russell Room Remodelers. Other than waiting for a couple of kitchen cabinet doors to be remade due to an error on the part of the manufacturer all work was completed on schedule.

Areas Of Satisfaction

Areas Of Satisfaction - They work with professional and competent contractors. During the time a wall was being removed and cabinet doors were painted they made sure the rest of our house was completely protected and cleaned the work area at the end of each day.

Areas Of Satisfaction

Areas Of Satisfaction - The project manager was considerate and organized. When there was an issue the project manager made sure it was remedied.

Areas Of Satisfaction

Areas Of Satisfaction - Very receptive to budget and willingness to allow us to do some pieces (demo, provide own vanity, etc)

Additional Comments

Additional Comments - Special thanks for assistance in getting matching cabinet door pulls and knobs for my DIY project!

Jeff (Russell), Jason and Ed (Project Managers) worked with us to improve upon and complete our original design vision. They allowed us flexibility for design refinement as the projects progressed. Each worker is a true craftsman and Russell Room Remodelers delivered a renovation that exceeded our expectations. It was a pleasure to have all of them in our home and we are proud to call them friends.

Construction Quality

Construction Quality - Our kitchen is beautiful and done in first-class manner!

The work was excellent! Great personable staff and very easy to work with! We are very happy with the finished product.

I love working with Jeff because he was very accommodating and professional.

The men from Russell Room Remodelers were very nice but my biggest complaint was their subcontractors. I wish I had more information from the plumbing supplier and decorating place where I got the flooring, countertops, and shower stall because I would have made different choices. They seemed to only give me a few options so I didn't feel like I had the things to choose from that I thought I would going into this project.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied that for 1, we were trying to work with someone else. We had Russell Room Remodelers before in the early 2000s. We went back to them and they fit us in in between jobs. Our job was smaller and they accomodated us very well.

Areas Of Satisfaction

Areas Of Satisfaction - Our project manager Jesse was awesome, friendly and knowledgeable

I highly recommend Russell a Room Remodelers. The staff is wonderful and very accommodating. They are down to earth and professional. Customer satisfaction is their priority. My home is beautiful thanks to them.

Additional Comments

Additional Comments - I highly recommend them for any job, big or small. You will enjoy working with them. You are welcome to see my new home to see the the great work they do. You will be happy you chose Russell Room Remodelers!

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with Mike Pattison, our project manager. He was excellent at following through, communicating, and working with us.

Really happy with BR - we've used them twice, and both times, everything was managed professionally. Jeff kept us informed at every stage, and was very responsive to any questions or issues we had. His crew and all the subcontractors were professional and friendly, and earned our trust. Can't speak highly enough of BR!

Areas Of Satisfaction

Areas Of Satisfaction - The owner and project manager were very nice, attentive, and easy to work with! The tiler did a fantastic job! Overall we are very happy with the remodeling of our master bathroom, half bath and kitchen!

Areas Of Satisfaction

Areas Of Satisfaction - Jeff is great to work with. Any issues that came up were taken care of quickly and reasonably. Enjoy the focus on quality and customer service.

Brinkmann Russell has a great staff and crew. The subcontractors are very professional and very friendly. They are very conscientious with budgets, plans and keeping the workspace clean. They are very helpful and are conscientious of your needs during the time of construction. I highly recommend them.

Additional Comments

Additional Comments - One of the best service providers we have ever had. We recommend them without reservation.

We completed a master bath remodel with Brinkman Russell. Everyone I worked with expressed integrity and the highest quality of workmanship. The project was delayed a week due to family commitments (of the workers), but I'd rather have someone committed to family than someone who disregards the importance of family. We love the remodel and would highly recommend Brinkman Russell.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of workmanship was outstanding. The integrity of the company, it's employees and contractors, is a rarity these days. Each individual was a joy to work with.