Russell Quality Roofing was easy to work with and they did an excellent job.
We researched roofing companies because we have an 1890s Victorian house with a complex roof consisting of a mansard and flat roof. We needed someone with experience and expertise to meet the many, many challenges. It took two weeks from start to finish. The roofing crew, customer service and pricing were exceptional. They even took out an unused chimney! We have already recommended this company to everyone we know!
Working with Russell Quality Roofing was informative, organized and pleasant throughout the project. This group of people are well trained and very high standards. I will definitely recommend them.
From start to finish i felt confidence in their procedures and professionalism. They educated us in the roofing process. Do yourself a favor and hire Russell. You won't regret it
I would definitely recommend Russell Quality Roofing.
The workmanship was outstanding
Very professional and friendly. My friends would really like their workmanship and expertise.
Absolutely love their service and responsiveness
They were really fast and quick, supplied a port-a-potty, performed an excellent job, and cleaned up the mess completely.
They were quick, efficient and did a marvelous job with the clean up when they were done.
They were knowledgeable and worked with me to get things rolling despite hurdles on my half, they helped me make educated decisions in stressful times from start to finish. They accommodated me when things came up and when the install dates changed. These guys had my back and I'm genuinely thankful. They were also fast! When you're shopping for a new roof, you should have Russell Quality Roofing give you a quote and let them walk you through the important details, so that you're home and family are safe. Even if you don't know anything about roofing they will walk you through and answer any and all questions.
They were prompt, they cleaned up well, and it looks like they did a quality job.
The after-the-project-was-finished lack of communication was stressful….everything else, super awesome.
I was very hesitant when I started on this project. I knew that I had to have a contractor do the work so I requested thee (3) bids for different companies; I only heard back from two. Both bids were within $1000 of each other. Russell set up a meeting to go over their quote. I went to the meeting and the first thing they start with is a video ( I was impressed with the information provided - though being in the construction business I was familiar with a lot of it).
They scheduled a date for installation and were not late. To say the least I was very impressed with the whole operation from beginning to end. I would recommend them in a heartbeat without reservation. Office staff was great, supervisor was easy to work with and the field staff, especially the crew supervisor was great. Kept me informed of what was going on, cleaned up every day, most impressive.
I would use them again if I had another job to do. My Thanks to everyone at Russell Roofing GREAT JOB - WELL DONE.
Chris 7/1/2024.
They did a great job at a fair price on a very difficult roof. Definitely recommend.
Quick and Efficient
I would definitely recommend Russell Quality Roofing. Their efforts to provide me with information to make an informed choice and then to follow through the installation with professionalism by all of the staff were much appreciated. I am confident that my investment in a high quality roof was money well spent and in the unlikely event that any problems ever show up, Russell Roofing will be there to address them.
They were very professional and courteous!
I am very likely to recommend Russell Roofing to a friend- another friend because I have already recommended him to a friend, maybe 2 friends already.
very professional crew
I think they did a great job.
A little pricey, but so far so good. Found plywood sub roof on east side of house that was replaced was not replaced flush with edge of roof and caused the drip edge to not be consistently supported...small area, but for the price I expect
Very Professional in describing what they were going to do. Information helped us to decide.
Russell will get a recommendation from me due to Reuben, his office staff, the installers, and quality products.
I would absolutely recommend Russell Quality Roofing if your home needs a new roof. They are professional and go out of their way to make sure you understand how the process will go, how to activate and maintain your warranty, and all of your options for colors, materials, etc. Their work is the best in the valley!
They did a great job in short amount of time and the performance was excellent!
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This was our first roof replacement, so we were unsure of the process. Reuban educated us every step of the way - from the quote through completion he was a great source of information. We are very happy with our results and will not hesitate to recommend Russell Quality Roofing to anyone needing their service.
Very knowledgeable and professional. They did a great job.
They were very thorough and cleaned up after themselves very well. They treated me with respect.
The crew that performed the work was very good. They were willing to share information. They were timely. They cleaned up after themselves. They did a fine job.
Top quality materials professionaly applied.
They did an excellent job. It was a long wait, but worth the wait.
If someone I know needs a new roof, I will tell them about the great experience we had with Russell's Quality Roofing.
I was impressed that they showed up earlier than scheduled. That was great because it was done before the rainy season. They were here two days and gone. It was great!
I appreciated the professionalism and communication from both the office staff as well as the onsite employees. My roof was completed ahead of schedule. I also appreciated the opportunity to view other roofs completed by Russell Specialty Services, LLC to assist in making the color choice for my home.
Russell Construction is an excellent choice for roof replacement. They offer a wide selection of choices for materials, and they sit down with you to go over the process, the materials, and the warranty. Reuben personally walks you through all of it, including how to activate your warranty to make it transferable to the next owner of your home. The staff are friendly and knowledgable, and the installation crew did an excellent job.
First class top to bottom. Very pleased with total process.
I am absolutely likely to recommend them to a friend.
They were great and I had no problems at all.
The owner Reuben Russell definitely knows his stuff. He was very good at explaining in detail his product, warranty information and the process of installing the new shingles. He is also a licensed roof inspector so was effectively able to answer any questions I had. The office was very friendly and helpful as well. I was also happy with the workmanship. The installation crew were very good at cleaning up at the end of each work day. I only found a few nails left over in the yard. They did however leave quite a few nails in the gutters which I cleaned out but not that big of deal. The only real negative I had was it took a long time for them to get to the start date. I was scheduled in for Sept. of 2022 and they were not able to start the job until June of 2023. I can understand labor shortages and Covid were probably the main reasons why but that was a pretty long wait. Overall I would definitely recommend this business. They sell a quality product with a good warranty and are good at what they do. You might have to wait quite awhile to get in like I did but they do quality work.
They were friendly, professional and the work was done quickly, efficiently, and with as little disruption as they possibly could.
I would recommend Russell Construction to anyone. They were professional, friendly, fast, neat and clean, and they did a fantastic job. I am very pleased with the work they did.
They did a good job. I would use them again if needed.
Reuben Russell and his team were fantastic! The crew worked quickly and efficiently and was very clear in their communication. They kept the job site clean everyday and they even helped refer us to other specialists for other projects.
From my initial meeting with Reuben Russell, I felt immediately comfortable with my choice of a roofing company. I was very impressed with the information he provided regarding his company and the work they provide as well as the quality of the products used. Reuben, his office staff, and his crew were all professional, timely and helpful. I am extremely pleased with the appearance of my home with the new roof. I have already recommended this company to a family member.
The install date was pushed back due to weather and supply chain issues that were out of the control of Russell Specialty Services. Once the install started (this job was a large house and an outbuilding), RSS completed the job in a little over a week's time.
Highly recommend. Great company. Very professional
Russell Construction went above and beyond in their work with me in installing my new roof. Ruben and Cassandra were more than helpful to me and patiently walked me through the process. The workers who did the installation were courteous, friendly, and answered all of my questions as we went along. They were all hard workers and were very pleasant to have around my house.
Professional from first meeting with owner. I wouldn't use anyone else for roofing. We had delays because of weather but Russell kept me updated the entire time. I really liked having 5-6 options for pricing, submitted on a very professional bid. You can't go wrong with this roofer, being local to the Lewiston-Clarkston valley. And, the guarantee they provide for the materials use and the guarantee on the workmanship.