Does not communicate well about total process, workers left equipment in the property for 2 extra days before returning to get it once completed.
Things just don't always add up with y'all. You don't show up when you say you are going to. I love your your technician, but I'm not happy.
The Rytech service representative did not listen to me. I feel it is because I was a woman that he didn't listen to me.
I am likely to recommend Rytech to a friend because they are very professional.
The process took longer than I anticipated.
Akim did a great job.! I was very pleased with your service.
Highly recommend Rytech, extremely professional.
I am likely to recommend Rytech of the Upstate to a friend because they were prompt and consistent.
If you plan on going with Rytech, be sure to use their Chicago, IL office. Steer clear from the Northwest Indiana office; they are unprofessional, provided misguiding information, and have absolutely no consistency when it comes to their work staff.
They were fast and very friendly!
Ask for Vincent!
Rytech was professional and thorough.
Rytech Restoration was efficient, knowledgeable, courtous and attentive. They got here quickly. They were great and easy to work with.
We contacted Rytech on our insurance recommendation. We did not go through the insurance company claim.
They were professional and cleaned up the debris.
They were timely, knowledgeable and helpful. They didn’t waste time and went above and beyond to ensure the job was taken care of till completion.
The service was professional however the overall result was less than satisfactory.
They told me how great they were going to be, then did not perform
Prompt, clear, and polite throughout. My particular situation was complicated by insurance issues, but the technicians stuck with me despite the bumps.
company did a great job overall. However, crew on sight needs to be able to communicate with your clients. At least one person should be able to speak English. Even the person they would reach out to on the phone could speak English but very heavy accent, on a phone call makes it harder to understand.
Billing integrity sorely needed.
The Rytech service technician that I worked with on this case was the same gentleman who called me to set up the appointment and came out. He was always prompt, flexible, and extremely helpful.
Rytech was sent out to my home by Liberty Mutual/Safeco. They informed me that it was not ground water and stated they fixed the issue. They took out my carpet, pad and cut holes all throughout my living room and was paid from my homeowners insurance. They informed me that Safeco gave them they ok to do so. Now my insurance company is saying that they will not repair what Rytech damaged. It’s something real bad going on and if I have to get an attorney I will.
The Rytech representatives that worked on my home, were friendly, professional, on time, and very knowledgeable about their business, they explained the process so that we understood it, they did an excellent job and the clean up was emasculate, it was a pain free experience. I one hundred percent recommend.
The Rytech service representative, Andrew, was awesome. The insurance adjuster gave him some pressure and he kept his composure. His customer service and professionalism were really good. He kept me calm when I was getting stressed out about the situation.