They were great. I am happy with what they did.
I have and will continue to recommend Scudder
Additional Comments - Scudder is not cheap, but quality work rarely is. Roofing is one area top quality is essential.
Additional Comments - Everything was performed as expected. The communication was great. I am happy with the quality of the job. They fixed issues right away. They educated us on what they were doing. They were very professional and thorough.
Overall our experience was very positive. They were thorough and professional and I feel confident that our roof was done properly and will last a long time.
Areas Of Satisfaction - I really appreciated how thorough Gabe was at our initial consultation. We had several roofing companies look at our roof and he was the only one who even looked in our attic space and noticed the issues there were up there.
Recognized Excellence - Salvator was an excellent source of information. He was the carpenter on my job and kept me informed all the way through.
Recognized Excellence - I would like to recognize the site manager and the salesperson. They were helpful.
Recognized Excellence - Jose Carlos is beyond excellent. His quality was exceptional and he kept me informed of all aspects of the work.
I highly recommend Scudder roofing. They are honest, competent and thorough.
Excellent and detailed planning; decades of experience; top-quality execution.
Areas Of Satisfaction - 7-man construction leadership team came for pre-meeting and gently convinced the wife that all would be well inside the house.
Professional and responsive.
Lead Source - I heard about Scudder Roofing through work. We have been using them for years.
I had Scudder Roofing do my roof back in 1988 and I knew they would do good, quality work.
Additional Comments - The guys worked hard and did a good job. They cleaned up well. It was great.
They did an excellent job overall. At the beginning there was a lot of rain, and an employee who wasn't careful. We had some problems, but in the long scheme of things, they made everything right.
Lead Source - I found them on the internet. I come from a family history of roofing, and I liked everything that they stood for.
Additional Comments - I highly recommend them. They are honest, trustworthy, and they stand by the product that they use and the workmanship.
Online Testimonial - I thought Scudder was professional and fair. They were helpful in choosing the products that I needed. Once the work finally started they got the work done and I am very satisfied with the finished product.
We had a great experience. Scudder Roofing was professional, timely and everyone we interacted with was helpful and supportive.
Professional, clear, effective and diligent. They took care of everything including the permit issues and inspections. Workmen were here with supervisors and the work space was cleaned each and every day. Terrific crew, great admiinstrators.
Areas Of Satisfaction - Clarity of job requirements. Of all the contractors we interviewed for the roof job, Scudder provided the most robust, clear and comprehensive perspective of the needs for the job.
Recognized Excellence - Gabe who was extraordinarily clear about the scope of work. Jennifer who was totally available each and every time we contacted her.
Customer Suggestion - Nope...keep doing what you are doing.
Additional Comments - Professional, clear and effective. They did what they said they would do and were timely about it.
They are credited company, long-established and back their work.
Competent and easy to work with. I enjoyed their effectiveness and communication.
Scudder Roofing is a top of the line roofing company. They value integrity a quality product and customer satisfaction. Everything went smoothly from beginning to end. I am completely happy with my new roof!
Scudder is responsive. The staff, with regards to roofing, is very knowledgeable, capable and very clear in their guidance and suggestions for roofing.
It was all predictable. I thought that they had good service. They were on time, and it was really nice of them to handle the rebates that we applied for. There were no surprises, which was nice. It cost what they said it would cost, it was scheduled on time, and no delays on the materials. I was definitely impressed. The fact that they're local and neighboring was really helpful, because they could be there fast.
Very pleased with the quality of the work that was done.
Professional and respectful team
Please refer to #18 Recognized Excellence
Professional and respectfully completed the inspection and repaired the areas that were suspected of allowing water into the home.
all in all I like your service, work and for me high price, although for this amount you should have had a guarantee
My friends will hear your company name if they need it.
On time, considerate and great workers
The Scudder crew worked through some of the warmest weather we had locally and did a wonderful job.
They provide organized project planning and execution. They provide high quality work and completed project. They have thorough communication and accessibility to everyone involved in the project.
They provide excellent customer service, superior workmanship and fantastic communication.
Scudder has roofed this house perfectly twice over the last forty years
High quality roofing company
They were very responsive to any changes that we made or problems that arose.
I researched five major roofing and solar installation companies. With my work order criteria checklist and on-site visit with each company representative, I selected Scudder Roofing as my preferred roofing and solar job contractor. Although not the least expensive contractor, Scudder's total package of services, open communications and problem solving ease, professional conduct of all work staff and helpful input at all service levels, job safety awareness and good work performance standards, all were more important considerations than the job cost factor. Scudder's business model was found to be customer needs driven and attention to high work performance standards.
Wonderful staff, great communication, professional work!
When I put the contract out to bid for work on my garage and house, Scudder's staff were very professional and organized. Their bid was relatively more expensive than other's but, since this work was being done early in the COVID pandemic and they seemed to have their act together more than other roofers, I went with them. However, once I sent the deposit, I felt like Scudder ghosted me. I would leave messages, or when I did get to talk to someone, they would shunt me off to someone else's voice mail where my messages were ignored. This went on for about 6 weeks until I finally contacted their estimator rather than the office staff and he was able to get the ball rolling. Scudder then came out and completed part of the work with two exceptions: 1. They didn't finish flashing the entire garage and 2. they said they were waiting on the skylight's I need to be manufactured, but when they came in they would return to finish the job.
So a number of weeks go by and I haven't heard anything from Scudder. I started the process of contacting all the numbers I had for them and leaving messages. I left a number of messages at their office over the next month but, once again, I didn't receive any responses. At this point I figured that since they hadn't collected the balance of payment they would get around to contacting me. And they did. About a year later.
In the end, the work was all completed about ~14 months after signing the contract. I think the quality of work is decent. And granted this all happened while the pandemic was creating difficulties for everyone. I think the icing on the cake was that when I finally received the bill, it stated there was a 20% added fee if the payment was late. Irony is not dead.
Excellent quality work and very good to work with.
The quality of the roofing job was great. The quality of the administration and customer service was awful.
Very through, Did what they said they would do.
The company is good, but the supervision of the work failed. It took a long time. It's almost been a year, and it's not completed. They gave me one price and then billed me an additional price after the job was completed. I had to call several times to get them to complete the job. After the job was finished, they somehow never put it on file. The inspection wasn't completed. I wasn't notified of a completion report.
They did a great job with the project.
Scudder Roofing and Solar was very professional, organized, and thoughtful to come up with unique solutions to challenging issues. I highly recommend them.
Scudder roofing came thru on time and within the quoted cost to repair termite damage on our tar and gravel roof. Very clean work. I would highly recommend them.
Top notch work. Good work crews.
Very professional, great quality!
A very professional and high quality team . Great staff and workers. Top notch.
Areas Of Satisfaction - The people were so professional. The job foreman was a doll to deal with.
Recognized Excellence - There was no one who was not optimal and easy to deal with.
I would highly recommend this business. They provide excellent workmanship and they are very reliable and dependable.
Areas Of Satisfaction - I was most satisfied because when they left at the end of the day, I didn't even know that they were here. They cleaned up really well and they worked around my plants. The customer service was excellent and they were very neat.
I'd like to single out a couple of people. There were two gentlemen who worked on the roof most often. Rudy Garza, the foreman, was outstanding. His workmanship was high quality. His communication was constant. I can't say enough about how well he managed the property and roofing as it was done. The second was Jennifer Scudder, who worked through all the details of the contract, billing, invoice, and follow up. There was another woman in her group too, Jan. They were both extremely professional on how they managed everything I was trying to get done and how they worked with me in timing, billing, and everything else. Also, the first person I was actually introduced to was Gabe Sollecito. Gabe is the one who did the original estimate and wrote up all the contracts and made sure we knew exactly what we were getting. He was highly professional and very attentive to detail. I was so pleased with what they did there.
Areas Of Satisfaction - It's really the attention to detail that is most satisfying. Also, the quality of the workmanship and constantly keeping me informed every step of the way. I never worried something would happen that I didn't know about in advance. if they saw rain coming, they let me know they wouldn't be at the house, and if they had something that they needed to be delivered, they would let me know if it was going to be an extra day.
It was a pleasure to work with the people at Scudder Roofing.
Most impressed with the workmanship and clean-up policies of this company!